I stayed at the Park Hyatt downtown Seoul in November/December 2012 for 5 nights on business. I am a regular Hyatt guest so often stay with them where I can and this is normally in the Regency's around the world. This particular stay was my first in a Park Hyatt. For those not aware, the Hyatt brand has many different hotels all fairly similar except star rating. The Park Hyatt is the highest star rating and most elegant and of course most expensive out of all the Hyatt hotels.
On arrival I was greeted by very friendly staff and taken to the lobby - which is found on a high floor and not the first floor so I was accompanied with the arrival staff in the elevator while we took the ride to the lobby. The bell men took my luggage for me to the lobby separately. I don't remember the exact floor number as this stay was some time ago, but from the lobby spectacular views can be had of the city. There is also a fine restaurant adjacent to the lobby where I once had lunch to a very satisfactory standard.
Here are my pro's and con's with the hotel that I experienced:
- Very nicely maintained, it is fairly new so one would expect this
- Nice and clean on arrival
- Service is exceptional like most other Park Hyatt's
- Love the tea in the room with all the required utilities like tea pot, spoons etc. All very high-end items
- The design is very modern, i.e wall to wall glass so I had a panoramic view of the city
- I asked to be on a high-floor as I always do so I had great views
- Great location, right in the heart of Seoul
- What really lets the hotel down is the noise. The noise comes from the traffic driving around outside of the hotel as there are many lanes of traffic and it never stops, no matter the time of night. Even though I was on a very high floor I could hear the road noise fairly high up and with ear plugs too. It seems sound proofing wasn't in the design of the hotel. I often stay at hotels in airports with large 747's taking off all the time and those hotels have always been quieter than this. Needless to say this affected my sleep the entire time I was there.
- The choice of wood floor is always a bad idea in hotel rooms due to guests above and below banging around. The noise of high-heel shoes banging around continually becomes tiresome.
- There was no real proper work desk to conduct business. There was a table but this was meant for dining at I think
Do not choose a room on the floor below the lobby
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.