I stayed 4D/3N stay in the Studio Suite of the W Seoul. This marks my inaugural stay at the W Seoul, although having stayed at the W hotels in Singapore/Hong Kong/Taipei, I was keen to continue my W sojourn.
The quirky design of the W Seoul which fits in well with the W brand in general. But I do agree that Woo bar at night is rather irritating with its loud thumping music reminiscent of a night club.
The studio suite is NOT a technically a suite as it did not have separate living/sleeping areas. Even the Mega Suite suffers from the same drawback.
However, the Studio suite comes with an interesting circular W bed with 400 thread count bed linen. There is also a huge LCD TV. Toiletries belong to the Bliss range.
The gym is state-of-the-art and very spacious - one of the best I have seen in a hotel! The swimming pool is functional but nothing to shout home about.
The breakfast spread at Kitchen was great with both international and local cuisine. I especially liked the cold cuts and dessert section.
The hotel is located on WalkerHill and is a tad isolated. However, there are convenient shuttle-buses to Gwangnam and Gangbyeon subway stations as well as to Itaewon and Myeungdong shopping districts.
There are significant problems with the hotel:
- certain areas of the hotel are too dimly lit (e.g. the elevators)
- the toilet seats were also not heated
- the WC and shower stall lights were too dim
- use of the wet spa (water zone) was NOT complimentary
- no pre-dinner drinks/canapes service due to a lack of a physical executive lounge; however, certain hotels withOUT such lounges still offer their guests such a service (e.g. wine & cheese at St Regis Singapore, a 3000yen minibar credit at St Regis Osaka)
- the proper suites only start from the Fabulous and Marvellous suite categories (this practice contrasts with your NEWER sister W properties as they do upgrade Platinum guests to Fabulous and even Marvellous suites)
However, service at the W Seoul was better than expected. The Welcome manager was instrumental in helping with my reservation and the W Insider was a treasure trove of knowledge.
On the whole, I think the W Seoul shows promise and would like to re-visit when they have polished their act, especially in the areas of deficiency as highlighted above.
- Official Description (provided by the hotel):
- Resting cloudlike on the slope of Mount Acha overlooking the Han river, W Seoul is only 15 minutes from the bustling Gangnam financial and business district, yet a world away on 180 acres of parkland. ... more less
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- Also Known As:
- w Seoul Walkerhill Hotel Seoul
- w Hotel Seoul
- w Hotels Seoul