Stayed here for 6 nights for business and wished that I had picked another hotel on the first night. Because they ran out of deluxe double when I booked, I went with a standard double. Had zero sleep on the first night and paid extra to upgrade to deluxe twin on a higher level for the rest of my stay, but that didn't help.
Here are the reasons why you should not stay here, especially during the summer months :
1. I corresponded by emails with the hotel reservation desk way before the deadline for 100 percent refund (I booked through booking.com). The hotel promised to give me a quite room on a high level. I praised about the responsivesness of the hotel before my friend who is also staying in this hotel during the same period. She thereafter also requested for similar requirements. The hotel was at first unable to confirm that with her (I assume that has to do with availability and prior promises like the one made to me), But the hotel later confirmed with my friend that they will be able to meet her request. Surprise suprise - on the day of our check-in, my friend and I actually arrived at the same time (and together) - I spoke to a hotel staff first and I was told that I was given a very low level room and my friend was given a high level one. I emphasized many times that I am sensitive to noise and need a high level and quiet room. Actually my friend isn't sensitive to noise (I have travelled with her before). So conclusion - don't believe in the hotel - not a word they say and whatever effort you go through in advance will not pay off.
2. I upgraded to another room the next night by paying extra. As I am in conferences all week and have early start, I asked the hotel if they could arrange for someone to move my pre-packed luggage from my existing room to my new room once te existing guest checks out of my new room. This is so that they won't give my new room to another customer at their own whim! Surprise, surprise - they say they don't have this kind of service.
3. The standard double is awfully small! I have never been to a room this small and i frequent European hotels. You cannot even open your luggage on the floor which is awfully inconvenient if you have those luggages that need such a space.
4. Both the standard and deluxe double have the same problem - the noise of the air con and how it blows towards your head. I have never had such an awful experience. The air con is so-called temperature sensored. So it turns off when the room temperature reaches the specified temperature. So it turns on and off by itself. The main problem is that whenever it turns on/off, there is a mechanical part which moves and opens and closes the air vent, creating a huge noise. So, basically throughout the night , it moves unexpectedly and creates it huge noise. I called the hotel technician at 2:30am one night and could not get it to even turn off completely! He told me to specify a higher desired temperature eg 28 degC and it will stop. Even then that didn't help because when the room temperature got to 29 degC (after the air con turns itself off), the air con turns itself on again....so you can't win, even if you are willing to accept a boiling hot room. Opening the windows is not really am option cause it is really noisy outside - you are in myeongdong after all!
4. There are much better places to shop (eg sinsa / garogusil) and there is absolutely no need to stay in myeongdong: the food here is also not as nice as sinsa. So the only thing that I bought here in myeongdong was the cosmetics which are available anywhere in Seoul really eg insadong.
The only good things I can say about this hotel are:
1. It is pretty new and clean
2. Breakfast is good - like the congee when it is the lady (rather than a guy) who is making it.
3. Close to myeongdong station, but myeongdong isn't along one of the most accessible lines for traveling to sights.
I would not return here, especially for the price I paid (over usd190 per night for a deluxe twin) and the lack of sleep I suffered from for 6 nights! I didn't even really have the energy for work or for enjoying the city!
Stay far far away! (For some reason this was given the top rating in a guide book - which is partly why I chose it - but I seriously doubt the usefulness of that guidebook (shiny cover and very popular) after this experience! In fact, other restaurants I tried suggested by that guide book are also disappointing.....
- Official Description (provided by the hotel):
- Nine Tree Hotel provides enjoyable experiences, comfortable rest spaces, and reliable services to its guests. Nine Tree Hotel is a new business hotel run by Parnas Hotel Co., Ltd., a premier hotel company that owns and operates Grand InterContinental Seoul Parnas and InterContinental Seoul COEX in Samseong-dong, Seoul.We always focus on maximizing customer value and satisfaction by providing highly selective services that are required by our guests at reasonable prices based on our rich experience in operating hotels.Nine Tree Hotel is fully committed to satisfying hotel guests by providing 'Credible' services for 'Cherful' experiences within a 'Comfortable' space. ... more less
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