I am now in Room 711. My friends and I hate this hotel and will not stay here again.
The only good thing is the location. The rest is absolutely crap. Don't be fooled by the somewhat fancy exterior and nicely decorated rooms. When you walk into the lobby, you'd be greeted with a scent that smells like toilet detergent. When you get to your floor, you'll smell this overpowering pungent scent. Both smells made us sick.
The level of cleanliness is bad. We accidentally spilled some coke on one of the beds and realised the next day that the hotel staff just made the beds without changing the sheets - coz the stains were still there. As for the floor, i'm not even sure it's cleaned - I spotted a few strands of hairs in one corner on my 3rd night here and it was very very obvious the corner had no contact with a cleaning device for sometime... I don't even want to think about the bathroom and toilet .... oh, and overall, the room is dusty.
Bathroom design is flawed. We had to put our shampoo and shower gel on the floor because there was no tray or ledge where we could put the stuff. How stupid is that?!
The staff were unhelpful too. It was raining like mad this evening and we asked the staff to get a taxi for us. The answer was "cannot call" (in Korean). What the hell is that?! I've never heard of a hotel that refuses to get a cab for a guest!
My friends and I have, collectively, come to Seoul at least 100 times in the last 7 years. We have stayed at quite a number of hotels esp in the Gangnam area and we have rarely, if ever, sworn off a hotel almost immediately. We picked Hotel The Designers because it was a relatively new hotel but it has been a disappointing experience.
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