I was traveling for business and had been in town for some days staying at another property but decided to stay at Lotte Hotel Seoul because of business.
The meaning of my below ratings for the hotel shows how hospitable they can be in both attitude, patience, care & understanding and overall service.
Good Location (when there isn't a massive 20,000 people protest, where it causes inconvenience), A 0.5/100 Service (not the First Point of Contact i.e. Leisure area reception, Front Desk (excl. Concierge), Bell Desk, I would not be paying for the prices advertised for this kind of hotel.
Specifically this seemed new of a business hotel, due to its limited hours of opening time for business centre, leisure area, uptight service and huge language barrier (especially for the lady (elderly) at gym reception).
Would not recommend this hotel to my friends, family, coworkers, affiliated company and hugely the world of travel.
- Official Description (provided by the hotel):
- A True Business Hotel in the Heart of Seoul ... more less
- Reservation Options:
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- Also Known As:
- Seoul Lotte Hotel