We stayed in this hotel ,5th sept this year for 3nights in a standard double room.The hotel was great, clean, very comfortable with nice big room. We stayed on the 15th floor of the new wing and it was fantastic with a chez long right in front of the big window which overlook the front of the hotel. There was a weighing scale as well which I found it useful especially for us who shop and do not what an overweight luggage. Every features that was described in the hotel websites were accurate.
The location was really good, especially the purpose for our trip was to see the markets and shopping there. Nandaemun market is about 10mins walk and if you know the shortcuts which we discovered by accident it will cut down to about 6mins. Myeondong is just across the road and it comes alive after 5pm, so after finishing nandaemun , drop your bags in the hotel have a rest and continue across the road for food n more shopping. Dandemun markets is only 2stops away on the subway in from of the hotel. And lotte duty free is just beside the hotel. You will not get lost as the departmental store was a prominent building that u could use it as a marker around there. We did not have our meals in the hotel because we wanted to taste their authentic korean foods, which is everywhere in myeondong district right opposite the hotel.
Downside: a little confusion happened, when we were at the reception as she couldn't locate my reservation due to the fact that we were booked at the new wing while we went to the main reception. There was no indication and direction telling us that the new wing has its own reception on the 14th floor!
And the receptionist who was on duty on the 14th floor that afternoon need some trainings in her customer service.
However on the day when we checked out another receptionist n and the bell captain were remarkable, especially the bell captain who carried my bag all the way to the taxi and even explained to us about the different charges in different color taxis which we thought was very helpful .
Inspite of the downside, we still love the hotel and will stay there again when we are in seoul
- Also Known As:
- Seoul Lotte Hotel
- Official Description (provided by the hotel):
- A True Business Hotel in the Heart of Seoul ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Tingo, Otel, Venere, Amex and HotelTravel.com so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.