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“best choice” 5 of 5 stars
Review of Lotte Hotel World

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Lotte Hotel World
4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea   |  
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Ranked #6 of 397 Hotels in Seoul
4.5 of 5 stars 666 Reviews
1 review
“best choice”
5 of 5 stars Reviewed November 18, 2012 via mobile

I stayed Lotte Hotel during my summer vacation with my family. I think it was awesome choice because there was a famous amusement park near the hotel. My son loved it. It is definately the best choice if you have a child.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 19, 2012
Thank you for sparing time to post your feedback on Trip Advisor.
On behalf of our entire staff,
it is our pleasure to tell you how much we appreciate the opportunity to serve you
at our hotel!

I am very pleased to hear that you found our location to be conveniently located within walking distance to tourist activities including entertainment.
I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much

Best Regards,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

666 reviews from our community

Traveler rating
    387
    211
    48
    14
    6
See reviews for
205
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167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Manchester, England, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 16, 2012

Seoul is one of the most exciting cities in the world and Lotte Hotel World went pretty far to make it more exciting. Service was excellent and I never have been asked so many times if I needed anything.

The food in the hotel was lovely, and there are an excellent range of things to have in the evening.

The hotel is located a short distance from the centre of Gangnam, and is on top of Jamsil station with excellent links into central Seoul. It's location cannot be faulted. Plenty of things to see and do on the doorstep, and if you like shopping then you're in luck.

Really enjoyable stay.

Room Tip: The higher rooms have excellent views.
See more room tips
  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 17, 2012
Thank you for your review regarding our hotel through trip advisor and your nice description on our property and the services provided
Thank you also for sharing your thoughts and experiences about your recent visit in our hotel.
It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.

Thank you once again, for your valued feedback and we look forward to welcoming you back very soon.

Best Regards,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest, USA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 12, 2012

Traditionally, traveling to Asia gives you two choices. Do I stay in a western hotel chain for a lot of money or in a local hotel for less money. The Lotte Hotel World breaks that tradition. This place is awesome! Do not stay in the affluent Walker Hill area. Stay at Lotte World. Your view may include a river, an amusement park, or the city-scape. Your hotel will include a mall, food from every corner of the world. a shopping mall, physicians trained in the US, and easy walks to anything else. Enough said...Lotte world is the best hotel in Korea. I have been there many, many times.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 14, 2012
Thank you for choosing to stay at Lotte Hotel World and for taking the time to post such positive feedback with us.
I am absolutely pleased to read that you had such a fabulous stay and that you left the hotel with such wonderful memories.

I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much

Best Regards,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 12, 2012

Everyone was very helpful especially those at the front desk. The front manager OH TAE SUN is a gem we laughed about being Korean (Japanese + Chinese = Korean). One gentleman ran to the door and took our bags to our room and even showed us how to operate the control panel. Everyone at the hotel that I talked to spoke english even housekeeping. The staff helped with directions, written instuctions for the taxi drivers, a free shuttle to Itaewon, maps and so much more. Free internet, free hotel room toiletries, hotel amenities and complimentary bottles of water. I highly recommend Lotte Hotel World, General Manager DUK WOO LEE and his excellent staff.
Mahalo, the the fruit platter.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 14, 2012
We would like to thank you for taking the time to write the review on Tripadvisor.
It is indeed very heartening to know that you have had a memorable experience and that you enjoyed the overall product and the ambience of the hotel.
It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.
We eagerly await your return to lotte hotel world.
Thank you.

Sincerely,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2012

We were very pleased with the staff. They are fluent in English, warm and attentive as compared to the other 5-stars hotels we stayed during the same trip.
Hotel is clean and room is spacious for us. (Hub, me and 4 yr old son). Service is prompt and room service menu looks interesting at a reasonable price. Bed is really comfortable.
It makes a great holiday hotel being attached to theme park, super market and subway. There are nice restaurants nearby recommended by the concierge which meet our expectation. (15 mins walk, we took a cab for w4k as we were tired after a long day at Lotte world) my hubby the picky business traveller said he wouldn't mind staying here for business trip. There is underground shopping at the subway as well. We would love to stay here again when we come back for another holiday.
Journey to shopping area like Dongdaemun or Namdaemum takes 30 mins by regular taxi. Avoid the premier cab as it cost almost double. We didn't mind the journey and cost us approx w12 per trip. At least we get to come back to a luxury feel hotel after a 'hard days work'.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 12, 2012
Thank you also for sharing your thoughts and experiences about your recent visit in our hotel.
It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.

We are pleased that you enjoyed your stay and had a relaxing experience
and We hope to have the chance to welcome you again in the near future.

Best Regards,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 11, 2012

I have stayed at this hotel a number if times over the last 6 years. The hotel has been consistently good. The position is great especially if you are traveling with your family as it has a large indoor and outdoor theme park. There is also a large mall underground and a direct link to the subway. The buffet breakfast and dinners are excellent. Huge choice of both local and international food and the quality is superb. I would highly recommend this hotel to business travelers and families as well.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 12, 2012
Thank you for your review regarding our hotel through trip advisor and your nice description on our property and the services provided.
Thank you also for sharing your thoughts and experiences about your recent visit in our hotel.
It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.

We are pleased that you enjoyed your stay and had a relaxing experience
and We hope to have the chance to welcome you again in the near future.

Best Regards,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 8, 2012 via mobile

Among the other excellent features of the hotel the location is the greatest. Its very conveniently located near subway so i had no problem enjoying the city at night without worrying about transportation! Also the staff was attentive ans always tried to accomodate my needs. Overall, highly recommended if you're looking for a place to stay in Seoul

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, November 12, 2012
Thank you for sparing time and posting your detailed review of our hotel on Tripadvisor.
It will be helpful information for our future guest who is interested in staying our hotel.

I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much.

Sincerely,
Lee, Duk Woo
Senior Vice President
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Seoul
#6 Business Hotel in Seoul
#6 Family Hotel in Seoul
#12 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Lotte Hotel Seoul

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