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“Excellent Hotel in an entertainment area” 5 of 5 stars
Review of Lotte Hotel World

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Lotte Hotel World
4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea (Jamsil)   |  
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Ranked #3 of 417 Hotels in Seoul
New Delhi
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Excellent Hotel in an entertainment area”
5 of 5 stars Reviewed July 2, 2012

Theme Park Hotel, huge in expanse but good service, excellent location next door to Lotte World for fun & work combo travel, but be prepared for high cost. Nearby Lotte world, malls, eating places, window shopping areas, a fun place

Room Tip: Good but quite expensive
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 매니저 at Lotte Hotel World, responded to this review, July 4, 2012
Thank you for your kind comments on Tripadvisor.
I am delighted to read that you thoroughly enjoyed your visit, our hospitality and all my team made you very welcome.
Also I am very pleased to hear that you found our location to be conveniently located within walking distance to shopping, transport .

Thank you once again for your feedback and we look forward to welcoming you back very soon.

Kind regards
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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813 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 25, 2012

I stayed at this hotel for one night during business travel.

Hotel is large but staff were welcoming. Lobby area is bright and has a choice of bars, restaurants and leads directly to the shopping areas.

I was given a room on one of the top floors which was bright, clean and well maintained. Due to my late arrival I chose to have room service which was extremely prompt despite being told it would be a 30 minute wait. Food was hot and of good quality. Price was reasonable too for room service.

Each room has a mobile phone for guest use which can be used anywhere. To receive calls and texts were free and outgoing calls were reasonable. This is a great feature for those who get to Korea and find their phone doesn't work. Always check! I have had a couple of colleagues have this issue.

The hotel does have theme rooms for children which look fantastic and are a clear link to the attached theme park at the base of the hotel. It is, apparently, the worlds largest indoor theme park and looking out of my window at the huge glass roof and building I can believe it.

There are good bus link to both airports which departs direclt outside the hotel. You have to buy a ticket from the representative at the booth but reception will help you make sure you get the right bus and chose the best time for your departure.

Overall a great hotel and I would have appreciated longer there. Certainly my choice when in the city of Seoul.

Room Tip: Higher floors are better for view and noise from my experience.
See more room tips
  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 매니저 at Lotte Hotel World, responded to this review, July 4, 2012
Thank you for your review regarding our hotel through trip advisor and your nice description on our property and the services provided
Thank you also for sharing your thoughts and experiences about your recent visit in our hotel.
It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.

We are pleased that you enjoyed your stay and had a relaxing experience
and We hope to have the chance to welcome you again in the near future.

Best Regards,
Joy Hong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 15, 2012

An interesting hotel to stay in if you have kids below the age of 10. There are two floors of 'character rooms' to entice the kids.....it helps to bring out the kid in you too.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 매니저 at Lotte Hotel World, responded to this review, June 23, 2012
Thank you for sparing time and posting your detailed review of our hoteln Tripadvisor.
It will be helpful information for our future guest who is interested in staying our character room.
We had a renovation of character room and changed some amenity lately.
I am pleased that you were satisfied with our facility.

I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much.

Warmest Regards,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 7, 2012

Hotel is located next to the Lotte World.
Great vicinity for kids to visit the amusement park.
There are also several department stores in the area.

Room is clean and comfortable.
We are given a room with 2 double beds for our group of 3 adults.
Quite happy with the amenities provided.
Hotel has a health center with a swimming pool.
Staff are polite and courteous.

Free shuttle bus service is provided between the Lotte World and Lotte Seoul hotels.
These services run on a schedule, which you can check with the concierge.

There is a KAL bus that brings you direct to the Incheon International Airport..
Bus ticket can be purchased at the kiosk that is located outside the hotel.
This is also where you wait for the bus.

Great place to stay.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 매니저 at Lotte Hotel World, responded to this review, June 15, 2012
Thank you for sparing time to post your feedback on Trip Advisor.
On behalf of our entire staff,
it is our pleasure to tell you how much we appreciate the opportunity to serve you
at our hotel!

I am very pleased to hear that you found our location to be conveniently located within walking distance to shopping, transport .

Once again,thank you for posting such a wonderful review about Lotte Hotel World.
I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much

Sincerely,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
5 of 5 stars Reviewed May 22, 2012

Best of best Lotte hotel world~~!!
Great Lotte hotel world,
Wonderful Lotte hotel world,
Good location, friendly staffs,clean room, nice service

Room Tip: Club floor rooms
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 매니저 at Lotte Hotel World, responded to this review, May 23, 2012
Thank you for choosing to stay at Lotte Hotel World and for taking the time to post such positive feedback with us.
I am absolutely pleased to read that you had such a fabulous stay and that you left the hotel with such wonderful memories.

Also thank you for giving good tips to our future guests about our club floor rooms.
Especially, for business trip, it is suitable and convenient for you to stay with club privilege.

We will always do everything possible to merit the confidence you have placed in us.
I trust we will have the pleasure of welcoming you back in the near future.
Thank you so much

Best regards,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siem Reap, Cambodia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2012

Last January, I stayed in Seoul for few days with my friend and we decided to visit Lotte World. So that we were looking for the hotels which could be suitable for us. We ended up with Lotte Hotel World because of easy accessibility to other place with subway and easy to enjoy the theme-park until late night. The quality of our room was clean, Front staffs were kind and very helpful though we asked so many things! Definitely will visit again~!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 매니저 at Lotte Hotel World, responded to this review, June 15, 2012
Thank you for sharing your review through TripAdvisor.

We are all delighted to note that the services offered by our team were consistence at all times. At Lotte Hotel World, the team is committed to quality service and your feedback motivates all of us to enhance our focus on every detail of our guest’s comfort.

I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you,

Best regards,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluche
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2012

I stayed only 2 days but it was nice experience. They tryied offer good quality service and i really enjoyed my trip with Lotte hotel. Location is very nice to go somewhere in Seoul. also there are lots of shops for shopping nearby hotel. Staffs were very friendly.

Stayed May 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 매니저 at Lotte Hotel World, responded to this review, May 19, 2012
Thank you for sparing time to post your feedback on Trip Advisor.
I am very pleased to hear that you found our location to be conveniently located within walking distance to shopping, transport .

Once again,thank you for posting such a wonderful review about Lotte Hotel World.
I hope to have the opportunity to welcome you back to Lotte Hotel World again.
We will try to make your accommodations more delightful and memorable on your next visit.
Thank you so much

Best regards,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul > Jamsil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Seoul
#4 Business Hotel in Seoul
#6 Family Hotel in Seoul
#8 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
Official Description (provided by the hotel):
Lotte Hotel World is located in Jamsil, the center of the south of Seoul, providing easy downtown access and convenience. Lotte Hotel World, a resort-type business hotel, is directly connected to the beautiful Seokchon Lake and the Lotte World Adventure, one of the world`s largest indoor theme parks. You can feel more special in our character room decorated with the Lotte World Adventure characters "Loti" and "Lory". Equipped with world-renowned international conference halls and banquet halls for special days, Lotte Hotel World is an urban hotel where guests can experience everything from various amusement and rest, adventure and romance, and business and sightseeing at once. ... more   less 
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Also Known As:
Lotte Hotel Seoul

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