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“Wow - what a hotel should be” 5 of 5 stars
Review of Grand InterContinental Seoul Parnas

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Grand InterContinental Seoul Parnas
5.0 of 5 Hotel   |   521 Teheranno Gangnam-gu, Seoul 135-732, South Korea   |  
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Ranked #50 of 397 Hotels in Seoul
Sunbury
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Wow - what a hotel should be”
5 of 5 stars Reviewed November 16, 2012 via mobile

I stayed here for 4 nights and this was one of the best hotels I have stayed in. From the moment I arrived and as greeted by a tophat seeing doorman to the quick and.professional front desk staff who spoke English the customer service was impeccable. The staff showed me to my room and then showed me how to work the lights, etc. The fantastic room service, fitness center and being connected to the COEX mall with a subway line all added up to a ferric stay. When I go back to Seoul, I know where I am staying - here!

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499 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 14, 2012

Its your typical 5 star business hotel with well appointed rooms, good breakfast buffet and easy access to the city from outside. Location is good as the Co:Ex mall is just next door. And a fair bit of stuff happening in the mall. Was travelling with the wife and as I was in day long meetings, gave her enough to do in and around the hotel. The CoEx mall had some event or the other going on including a chrysanthemum festival, some movie screening ,etc. They also have brochures for some touristy day long trips and the Seoul city tour bus starts from here/ has one of its stops just outside of the hotel. Bang in the middle of the CBD and most of my meetings were in and around this place. All in all, a safe and hassle free bit for the business traveller with an added advantage of easily going down to the Coex Mall to people watch over a cuppa joe if you are so inclined, in the evenings.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pordenone, Italy
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2012

THis place will not disappoint. The service, facilities, food, rooms, atmosphere are all top notch. If you have the chance, I would highly encourage to up grade to the club room. This hotel has one of the best clubs I have ever seen. Great food, drinks, service, and one hell of a view. The gym is very functional, and the sauna is sooooo relaxing. This place has more of an older crowd than it's sister branch, the Intercontinental Coex, but still great for all ages. They have a great Jazz band that plays in the lobby every Weds-sat. These guys are great musicians, not to be missed if staying during that time. The shopping that is connected to the hotel basement will cover anything you need. COEX is a an amazing place. Due to it's location, do not feel the need to spend $100 on food every night. Most Korean chains are within 5 minutes of the lobby. The Subway is also less than 5 minutes away. For less than a dollar you can get to any spot in Seoul within 6 miles. Next weekend, will be our 4th stay here in 3 months. I can't see going to any other place for the money. Just don't book on the night of your stay. There prices get ridiculous without reservations.

Room Tip: Club rooms for sure. Ask for a room that does not face Coex!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, CA
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 6, 2012

Korea must be most "wired" city in the world. You can get free wifi almost anywhere you go and this grand fancy hotel (beautiful and great location) charges for wifi? give me a lower level hotel anyday.

Plus at this interntaional re-knowned hotel they didn't have AC running in October. It wasn't broken. They turned it off because summer was over in Korea. Really? It was so hot in the room!!!

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tipperary, Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 5, 2012

A total joy this hotel; we arrived on Thursday evening having taken a "limousine" bus service from the airport directly to the front door (you can purchase the tickets out in the front of the airport for about Eur15.00 ea - it's a wonderfully efficient service - the buses arrive every 20 minutes or so and deliver you to the front door of the hotel in relaxed style, large reclining leather seats, the essence of comfort, highly recommended - the journey takes about 100 minutes each way).

A simple and efficient check in was made all the more pleasurable by the generosity of the hotel in upgrading us to a suite from our standard club room floor. And what a really perfect room this is; everything is where and as it should be, with a commanding and wonderful view across the city, high on the 29th floor. Superbly comfortable bed, twin bathrooms, great lounge area, good selection of channels, perfect room temperature, great shower, good amenities and free wifi. Also included with Club floor rooms are free breakfasts in the club meeting room, a lovely selection of foods all presented in a calm, relaxed environment over looking the whole city.

Everything is positive about this hotel; it sits on top of an engaging shopping centre and feeds directly into the subway system underneath in the basement (which, for the uninitiated, is easy to understand and follow) - the staff are courteous and highly professional, the hotel is spotless, has a superb range of restaurants and bars (albeit, the prices for some of the beverages was somewhat eye watering on the top floor!), is perfectly located and connected by a very useful transport to and from the airport - for me, it was a perfect 5 star experience and ranks alongside any of the 5 star branded hotels I've stayed in around the rest of the world, it is highly recommended.

Room Tip: If you can stretch, a room (any room) on the club floor is recommended
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 46 cities Reviews in 46 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 31, 2012

We had the fortune of an overnight stop homeward bound Sydney to London and owing to flight arrangements landed at Incheon and were transported to central Seoul. An hour long trip on very high quality, fast roads through the plethora of market gardens and the vista of river and interconnecting bridges; although we didn't see them until our departure the following day.

The hotel was more than adequate but what impressed us most was the high level of customer service offered at all stages of our brief trip. From the senior chef in the hotel restaurant who saw that my glass was empty and started to visit the table to fill it up - I didn't but it gave a opportunity to talk and certainly something unlikely to be found in Europe.

We exited the hotel for an impromptu exploration of central Seoul at about 2200 hours and where we found a buzzing, exciting - very busy market - all sorts of stalls in the middle of the street and the common high street brand names expected in the UK.

We spent more than two hours just wandering around, taking in the ambience, the scenery and the pace of life ... but bed called and an early flight the next morning. We had a little time before our pick-up back to Incheon so again we strolled, this time in daylight but what a difference - no sign of any rubbish or vestige of the previous nights activity but still a bustling, thriving city.

Too short a stop-over visit taken with a degree of trepidation as the media reports about Korea aren't that positive and we weren't sure about taking photographs but I have to say we enjoyed the visit immensely and will, given the opportunity stop-over again, making it a longer period to take advantage of what we discovered.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 30, 2012

I have stayed at Grand Intercontinental twice - both times were visits to Seoul with my family, a group of 10. The great thing about this hotel is besides its rooms and services, the Coex mall that is connected to it. You are one elevator ride away from all the shops that can be found in shopping districts like Myeong-dong - yet being indoors you wouldn't have to deal with the summer heat or the winter freeze.
Club floor rooms have free wifi, and also access to the club lounge which serves drinks and snacks almost all-day. Breakfast buffet at Grand Kitchen was very nice with wide range of dishes to choose from. The pool and fitness centre were very well-maintained. You wouldn't even have to bring your own gym clothes - they lend you them for free. Seems like everybody borrows them too; you would find yourself being the odd one out if you choose to wear your own stuff instead of being in a white shirt and blue shorts.
If there is one thing to criticise it would probably be its location. Being in Gangnam you would need 30+ minutes to travel by metro to places north of the river e.g. Myeong-dong and Dongdaemun. However, Gangnam itself has interesting places to explore (in my opinion, even more interesting and classier than those north of the river), such as Apgujeong and Sinsa-dong.

Room Tip: If free wifi and fitness centre are important for you - the club intercontinental floor rooms would...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand InterContinental Seoul Parnas

Address: 521 Teheranno Gangnam-gu, Seoul 135-732, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Business Hotel in Seoul
#32 Luxury Hotel in Seoul
#36 Romantic Hotel in Seoul
#45 Family Hotel in Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand InterContinental Seoul Parnas 5*
Number of rooms: 511
Official Description (provided by the hotel):
Grand InterContinental Seoul Parnas is well-known for luxurious accommodation, impeccable service and fine dining. At Gangnam, in the center of Seoul, the hotel is convenient to business, shopping, entertainment and all forms of transportation. Nearby is the Coex Complex, which includes the World Trade Center, Convention & Exhibition Center, a casino and more. Please note, sections of the hotel are being remodeled, which may limit access to some facilities until the end of January 2014. ... more   less 
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Also Known As:
Grand Intercontinental Seoul Parnas Hotel Seoul
Intercontinental Seoul

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