This was my second stay at the Fraser Suites Insadong. My previous review was posted on November 12, 2012. I can reconfirm everything I mentioned in that review. Except that I booked the hotel directly on their website as I wanted to use my Fraser World Member Card, which afforded me certain amenities, among other things free wifi for 2 devices as opposed to one and free breakfast. Upon checking in, I was advised that they do not accept the card, because they are under new management. I was somewhat confused since it said Fraser Suites on the wall, but yet they were a different management. Confusing, especially since it does not say this anywhere on the website. That would be a good place for disclosure. After a long discussion, the manager allowed for 2 wifi passwords. I thank him for a good management decision, since this was not disclosed prior. I was there for 7 nights. Breakfast was not important for me, but wifi was. The lobby was also remodeled and modernized, but thick white leather couches in Seoul when it is freezing in the winter. I don't think I will be sitting on them. During this trip, the steam room did not work the entire time I was there,. The dry sauna did work, but the whirlpool was suppose to work after 7 pm, but never did. I hope new management does not mean cutting corners, because the Fraser Suites Insadong is in a great location if you are looking for a suite type hotel.
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- Also Known As:
- Fraser Suites Seoul Hotel Seoul
- Fraser Hotel Seoul
- Seoul Fraser Hotel