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“Great hotel in Seoul” 5 of 5 stars
Review of Renaissance Seoul Hotel

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Renaissance Seoul Hotel
5.0 of 5 Hotel   |   237, Teheran-Ro, Gangnam-Gu, Seoul 135-915 , South Korea   |  
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Ranked #58 of 396 Hotels in Seoul
Oakland, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great hotel in Seoul”
5 of 5 stars Reviewed January 4, 2014

Excellent hotel, great location, beautiful lobby with piano lounge and restaurant. KAL bus drops off directly in front of the hotel. Rooms are very clean and spacious with full amenities, including hot water kettle. The Concierge lounge is one of the best I have ever been on a Marriott property. I would definitely recommend this hotel when travelling to Seoul.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 8, 2014
Dear Michael P

On behalf of all the team at the Renaissance Seoul Hotel, it's great to hear you had such a wonderful stay at our hotel.

I am glad our team took such great care of you in our Club Lounge and you found the room and amenities to your liking. I will be sure to share you review with our team at our next staff meeting.

Thank you for taking the time to write a review of our hotel and we hope we can welcome you back to the hotel some time in the near future.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

This was my first time in Korea and this hotel certainly helped to make it very enjoyable. The staff is friendly, professional and extremely helpful. I spent 4 weeks in this hotel from November through December and they assisted me with finding a variety of good restaurants within walking distance, along with giving me recommendations and directions to many popular Seoul attractions (palaces, museums, temples and the Seoul nightlife). The room was comfortable and breakfast was great. I will definitely stay here again when I return to Seoul in 2014.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 8, 2014
Dear Blaine H

Thank you for taking the time to write a review of our hotel, we really appreciate your feedback.

It's great to hear you had such a good time in Seoul and managed to get out and discover some of the great sites Seoul has to offer.

I have shared your review with our team and we all look forward to welcoming you back to the hotel later in the year.

Kind regards
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

This hotel has a great view of the city. They have a variety of restaurants inside the hotel to choose from. The service was very good. Our luggage was brought to our room quickly after checking in. The roll away bed was also set up very quickly. Don't forget your power converter plugs because there is only one outlet that accepts different kinds of plugs. There was complimentary bottles of water, tea and coffee in the room. The hotel is conveniently located between Yeoksam and Seolleung metro stations on the number 2 line. There are some 24 hr convenient stores within a block of the hotel. There are a bunch of local restaurants in the area too. We had a easy time booking the DMZ tour through the hotel.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 2, 2014
Dear Alexander L

Thank you for choosing to stay at the Renaissance Seoul Hotel on your recent visit to Korea.

I am very happy to hear you enjoyed your stay with us and found our service and offerings to the standard you would expect from a hotel like ours. I am glad you had a chance to visit the DMZ and hope you managed to see some of the other great sites Seoul has to offer.

Once again, thank you for choosing our hotel and we hope we can see you again in the not too distant future.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 17, 2013

This is my third time to stay at this hotel from Y2007. There is no much more changed in this hotel including high quality breakfast, room even airport bus still wait in front of the hotel and cold weather. You can find various restaurants and entertaments behind the hotel.
If you still ask me to provide some recommendation for improvement. I just tell you maybe your concierge leader(wear in black suit) could be more enthusiasm to different guests instead of bowing his head to checking the computer always. The bellmen are ok comparing with their captain/leader.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 1, 2014
Dear gaganini

On behalf of everyone here at the Renaissance Seoul Hotel thank you for continuing to use our hotel when you visit Seoul.

I truly appreciate you taking the time to write a review of our hotel and have shared your review with our team to ensure we can contine to improve on the service we offer. I am glad you have had time to explore the many restaurants within walking distance of the hotel.

Once again, thank you for your continued support and we look forward to welcoming you back to the hotel in 2014.

Kind regards
Simon Bell
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Walworth
Top Contributor
110 reviews 110 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 14, 2013 via mobile

This was my first visit at this hotel and I will stay again. Rooms were comfortable and neatly furnished. Staff was friendly and attentive.
I was here pre-Christmas and the hotel was decorated for the season. There were many guests enjoying the hotel amenities.
The hotel is conveniently located near a Metro stop and on a bus route from the airport. If you take the airport bus (bus #6703 at door 11A, the 12/13 price is 1600 won) figure a 1.5 hour trip in traffic.
Price is typical for this class hotel, but my experience here justifies the difference.

Stayed December 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 1, 2014
Dear Walmack

Thank you for taking the time to write a review of the Renaissance Seoul Hotel on your recent visit to Seoul.

It's great to hear you felt our service and amenities were up to standand and enjoyed what we have to offer.

Thank you again and we hope we can welcome you back to the Renaissance Seoul Hotel some time in the near future.

Kind regards
Simon Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehr
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 13, 2013

Clean, comfortable and professional. but keep in your mind it is a standard hotel. do not expect an extraordinary experience.
Specially the location is kind of optimum. especially if you are on a business trip

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 1, 2014
Dear ali j

Thank you for choosing the Renaissance Seoul Hotel on your recent visit to Seoul.

All of us here appreciate you taking the time to write a review of our hotel and giving us feedback on your stay. We will use this information as part of our ongoing efforts to improve what we offer to our guests.

We hope you will choose to stay with us again next time you are in Seoul.

Kind regards
Simon Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 12, 2013

This is a 5-star error free hotel. Everything worked but i do not exactly remember anything special about this hotel that will trigger me to return.

Location wise, it is well located - there are many restaurants located at the back of the restaurant. Just walk to the back, go up the staircase you will see a 7-eleven. Walk to the the crossroad and turn left. There are more than a dozen restaurants there.

The bus to Incheon airport also stops directly at the entrance of the hotel, so it is very convenient for travellers. It costs 16000 won from the hotel to the airport and it runs almost every 30mins.

Rooms all worked well and was comfortable. Toilets were clean. Lifts worked fine. Breakfast was good and consisted of local and international food (including indian).

In all, everything worked well. Staff were friendly. The only negative points i found was there were no seats in the lobby and the roses in the main reception were looking pretty miserable.

As a business traveller, the hotel provided everything in order... now why do i feel like i would forget this hotel very soon?

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, General Manager at Renaissance Seoul Hotel, responded to this review, January 1, 2014
Dear DorisChin

On behalf of all the ambassadors at the Renaissance Seoul Hotel, thank you for choosing to stay with us on your recent trip to Seoul.

I appreciate you taking the time to write such an indepth review of your stay at our hotel. I am glad to hear our staff took good care of you and in general had a comfortable stay. I have also shared your review with our team as part of our efforts to continuously improve what we have to offer.

We look forward to welcoming you back to the Renaissance Seoul Hotel again soon.

Kind regards
Simon Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Seoul Hotel

Address: 237, Teheran-Ro, Gangnam-Gu, Seoul 135-915 , South Korea
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Seoul
#28 Business Hotel in Seoul
#35 Luxury Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Seoul Hotel 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Renaissance Seoul
Seoul Renaissance

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