TripAdvisor review JW Marriot
Stayed in a Superior King City View on 10 th floor in April 2012 for 1 week.
Bus from Incheon ICN airport. The 6040 takes you direct to Marriott however runs to a blastedly inconvenient schedule of approx 1-3 hours. I took the 6020, runs every 20mins, helpful attendant loads & unloads your bags giving you a chit. Cost is KRW15,000 (say USD15) took about 1 hour. Jump out at Gangnam Express Bus Terminal - bus driver kindly gestures the Marriot is behind the shopping centre. You walk about 100m to enter the plush Shinsegae Shopping Centre then take lift or escalator to 2nd floor. Small signs indicate the Marriott side entrance which is around the corner from Tiffany jewelry shop. Very easy if your luggage is on wheels. I would not do it with very young children however due to their propensity for bolting & you are dropped off on a busy road.
Marriot lifts are fairly regular given the almost 500 rooms. Staff are polite & efficient.
Room service is quick & a good standard, particularly for breakfast. I still thought everything was ludicrously overpriced considering it was just standard hotel fare.
The hotel feels quite plush, however its dated with the black marble bathrooms of a certain style, gold trimmings, gold, wood & copper toned lobby. I should have anticipated this of course, however feel I now prefer the lighter and brighter, simpler modern styling you get in places such as Park Hyatt or even Novotel.
Rooms are looking a bit dated, green & white floral carpet past it's prime, bathrobe a bit worn, my headboard looked like a 2yo had in the past attacked it with the provided fluoro marker - clearly the room is due for a refresh. The room was non-smoking, and had no discernable smell so the cleaning staff are diligent.
Bathroom shampoo etc some 'botanical collection' Nirvae' which feels rather cheap compared to offerings at similar properties, ie: Park Hyatt have the excellent Aesop which is top notch, ShangriLa with the lovely Bvlgari etc. The loo has all the buttons to suprise with wash & dry cycles.
Tea green & black, coffee, decaff coffee, white & brown sugar plus creamer provided. Braun coffee percolator can be used as a kettle to boil water, tad slow.
Free Internet if you are a Marriot Rewards member - actually quite useful to join.
The lobby has a Deli which is like a premium convenience store where you can buy overpriced goods & packed salads (KRW10) , sandwiches, wraps, sushi & bento boxes, cakes, chocolate, drinks, Hagen Dazs ice cream etc. Perrier for KRW6000, or you can walk 3 mins to the Smoothy King in the mall & it's KRW3000.
Hotel is perched above the expansive Shinsegae Mall where you can buy designer items on the upper floors or descend to the lower levels where it becomes City Central Mall for Baskin Robbins, Coffee Bean, Aveda Concept Salon, convenience booths selling dairy/juices/soft drinks/crisps, French bakery.
Once you make it past Chanel, YSL & all that tweedy, cashmere flounce you can also find Gap men's/ladies/kids,
Banana Republic etc with clothes to fit westerners. Forget about shoes though.
It's the typical Seoul department store, laid out with the same stuff you'll find at Lotte.
The Marriot restaurants & bars on LL (lower lobby) are nicely laid out however exorbitantly priced and not particularly exciting. If you are looking for some local flavour I think you are better off sampling the numerous restaurants in the malls.
Shinsegae top floor (11th?) has many good Jap, Chinese, Korean etc restaurants. Shinsegae basement 1 (B1) is fantastic - gourmet foodies world with some small places to eat in & heaps of take away. Dean&DeLuca are here for anyone hankering for salmon bagels. Gusttimo gelato tastes exactly like in Italy.
The place is heaving on weekends.
Verdict: great hotel for business people on expenses. Value for money isn't there if using your own pocket.
However, location is brilliant if you are on a shopping & eating spree & being located above the excellent metro means you can access all of Seoul cheaply & quickly thus avoiding those crazy taxi drivers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.