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“Great Hotel to stay in Seoul! Ask for David at the Tour desk, he is brilliant!” 4 of 5 stars
Review of Grand Ambassador Seoul

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Grand Ambassador Seoul
5.0 of 5 Hotel   |   287, Dongho-ro, Jung-gu, Seoul 100-855, South Korea   |  
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Ranked #24 of 397 Hotels in Seoul
4.0 of 5 stars 913 Reviews
Brisbane, Australia
1 review
“Great Hotel to stay in Seoul! Ask for David at the Tour desk, he is brilliant!”
4 of 5 stars Reviewed February 15, 2013

Great central location in Seoul. Wonderful service, with even better buffet breakfast. 3 reasonalble priced restaurants. Be careful of Advantage Plus meals discounts though...this hotel only offers 15% discount rather than the usual 50%. We got caught out, but to demonstrate how wonderful the staff are they arrange a beautiful cake for us so we didnt leave disgruntled! Rooms are clean and larger than most asian countries with very comfortable beds

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lobbymgr, Front Office Manager at Grand Ambassador Seoul, responded to this review, February 20, 2013
Dear guest,
We very much appreciate your comments regarding your stay at the Grand Ambassador. It is always a pleasure to receive positive feedback.
I will share your comments about David with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Han
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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913 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Stockholm, Sweden
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 1, 2013

A hotel I have stayed at several times due to its close proximity to Myeongdong and the City Hall area. Generally speaking it is quite "close" to everything, yet requires a quick taxi or a longish walk to get to subway/eating options in central Seoul. The hotel itself is well appointed, a great business hotel and the staff are courteous, if possibly not warm. The bar area is a little too loud with live singing, so the only place to relax is the front lounge which shuts reasonably early and is more of an office furniture feel than a place to let the business day wash away. Breakfast on the other hand is exceptional, with a fantastic buffet, I was only upset i was there on a weekday where I felt enjoying all that was on offer would be too excessive. Clean, courteous, professional, yet not as ideally located to small restaurants and the vibe and heart of Seoul as others closer to city hall.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambfom, 프론트 매니저 at Grand Ambassador Seoul, responded to this review, March 17, 2013
Dear guest,

We very much appreciate your comments regarding your stay at the Grand Ambassador. It is always a pleasure to receive positive feedback. One thing I was disappointed to learn that we did not show enough warm and I can assure that this did not reflect true Pullman experience. I am sure we will definitely do better.
We are looking forward to welcoming you back here at Grand Ambassador Seoul. Please contact us if you need any assistance with your future visit.

Sincerely,

Han
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haarlem, The Netherlands
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 1, 2013

Executive floor and lounge well worth the additional expense.
Ranging from very professional staff to a heated toilet seat there was absolutely nothing more I could have wished for during my stay.
Korean hospitality at its best.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lobbymgr, Front Office Manager at Grand Ambassador Seoul, responded to this review, February 20, 2013
Dear guest,
We very much appreciate your comments regarding your stay at the Grand Ambassador. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Han
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2013

I recently spent 1 week in Seoul on business and was very comfortable with the staff and ammenities at the Grand Ambassador. Rooms were well maintained, house staff were attentive and guests were treated like "ambassadors." I took my breakfast in the Executive Lounge which was well staffed and nicely furnished. The fitness center, always a priority for my time away, was very well appointed. It included an indoor pool and sauna and was complete with free weight and aerobics equipment.

Room Tip: I was on an executive floor. Room was very quiet and well maintained.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lobbymgr, Front Office Manager at Grand Ambassador Seoul, responded to this review, February 20, 2013
Dear guest,
We very much appreciate your comments regarding your stay at the Grand Ambassador. It is always a pleasure to receive positive feedback.
I will share your comments about David with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Han
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 16, 2013

Booked 2 rooms here for 4 nights as a Le Club Platinum member. This is one of the few hotels that I feel that Le Club members are well recognized. Platinum benefits include room upgrade and welcome drink. Upon check-in, the hotel was very kind to upgrade both the rooms I booked but we wanted a double and twin room respectively. However, at check-in, I was told that there was no Deluxe Twin room available so we ended up with a Superior Twin and Deluxe double. Both rooms are similar except for the furnishings and better looking appliances, generally just aesthetics.

Surprisingly, there were quite a number of US soldiers staying at the hotel. You'll see them walking in and out almost every time you're at the lobby. Staff in the hotel are also very hospitable as are Koreans in general.

The hotel is located near a metro station, about 7 minutes walk. There are 2 shuttle service routes that run hourly all day.

I will definitely return to this business hotel.

Room Tip: Try requesting for high floors with a view of Seoul Tower.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lobbymgr, Front Office Manager at Grand Ambassador Seoul, responded to this review, February 20, 2013
Dear guest,
We very much appreciate your comments regarding your stay at the Grand Ambassador. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Han
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Ambassador Seoul

Address: 287, Dongho-ro, Jung-gu, Seoul 100-855, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Seoul
#18 Romantic Hotel in Seoul
#18 Luxury Hotel in Seoul
#28 Family Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Ambassador Seoul 5*
Number of rooms: 413
Official Description (provided by the hotel):
Grand Ambassador Seoul associated with Pullman is centrally located in Seoul and has easy access to major shopping, entertainment, and business areas such as City Hall, Gwanghwamun, Dongdaemun, Myeongdong and Namsan. We boast 413 rooms offering free WiFi, 6 restaurants, 12 meetings and conference rooms, and a large fitness center which includes a swimming pool and spa. Aesthetically appealing with a modern and attractive decor, the hotel is an ideal choice for both business and leisure travelers. ... more   less 
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Also Known As:
Grand Ambassador Seoul Hotel Seoul
Grand Ambassador Hotel Seoul
Sofitel Seoul
Seoul Grand Ambassador Hotel
Seoul Sofitel

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