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“Seoul hotel” 5 of 5 stars
Review of Novotel Ambassador Gangnam Seoul

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Novotel Ambassador Gangnam Seoul
5.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea (Gangnam / Nonhyeon / Yeoksam)   |  
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Special Price
KRW146,850 off room rate
Ranked #36 of 409 Hotels in Seoul
Certificate of Excellence 2014
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Seoul hotel”
5 of 5 stars Reviewed December 23, 2013

Conveniently located within walking distance to underground train stations and Gangnam. On hill next to the Ritz, and good room rates. Good business class hotel with no screaming kids, and big work desks with sufficient electric sockets to charge the devices. Nice gym and fitness.

Room Tip: higher floor is better
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 24, 2013
Dear J W ,

Good room tip : higher floor. So glad you enjoyed your stay.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 22, 2013

direct bus from seoul incheon airport, nice well equipped and clean rooms, service oriented staff.
could have done more in terms of making internet available at least in the lobby for free.
otherwise is good stay!

Room Tip: ask if you can be upgraded for free...i was
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 24, 2013
Dear Vzdoh ,

It is unfortunate that you did not find the 2 Apple Computers in the lobby for guest use providing free WIFI. As at 01 Jan, all WIFI will be complimentary.

Mike Brown
General Manager
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Vacaville, California
1 review
5 of 5 stars Reviewed December 15, 2013

The price for this hotel was really good, I'm used to much less for what my company recommends. The rooms were large and comfortable and had all the amenities. The staff was friendly and helpful. The breakfast buffet was amazing, and you could get service quickly. The lounge had live music every night. There were lots of restaurants close, and the subway was also close. I would definitely stay here again.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 17, 2013
Dear Carol N ,

Glad you enjoyed your stay! Looking forward to welcoming you back.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

Very clean hotel. Helpful staff with good follow thru. Ask them a question and they will check all details for you and get back to you. On the first night, we asked them for a recommendation on where to eat the famous Korean Ginseng Chicken soup. In five minutes the concierge, Kunte Kim gave us printed instructions on how to get there on foot (it was round the corner) and a photo of what the shop looked like. Although the real shop was a little different from the photo, it was a great help. And, the soup and deep fried chicken was delicious!!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 17, 2013
Dear Sheila380,

Thank you for your comments and positive regarding our staff service. Looking forward to welcoming you back.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Top Contributor
256 reviews 256 reviews
85 hotel reviews
Reviews in 108 cities Reviews in 108 cities
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed December 13, 2013

The Novotel is located in the now world famous Gangnam district, right next to the Ritz-Carlton. Both exterior and interior aren't anything fancy, but not ugly either. This is a good standard, no frills hotel in a good location. Rooms are of acceptable size, decently furnished, and have everything you need. No issues with the service either. The breakfast buffet is huge.

If you are looking for decent Seoul accommodation at reasonable rates, the Novotel is a good choice.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 17, 2013
Dear Michael-Traveller-JP ,

We look forward to welcoming you back.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 11, 2013

Good location in a busy area, cool restaurants in the backstreets (avoid the ones from the hotel, either expensive for the Japanese, or not great for the main one), good for mixing with sophisticated and wealthy Korean youth in the main street nearby. Rooms are spacious with an excellent quality/price ratio. I was staying in a premium business room which is worth it to benefit from free internet, breakfast, separate check-in...Top floors offers nice views on a city however not that nice!

Room Tip: Pick top floor from the business rooms
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 12, 2013
Dear GrandBruno ,

I agree staying on the top floor or premier levels does offer great value for money. Shunmi is the signature restaurant of the hotel specialising in Japanese Korean Fussion in a beautiful setting using premium ingredients and boosting superb service... and yes the price is reflecive however, a buffet is on offer for Sat/Sun Lunch & Dinner.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
1 review
5 of 5 stars Reviewed December 9, 2013

The best executive lounge for the kindness of the staff, the quality and variety of the food. Of course, I appreciated the room and its amenities. The morning shuttle to the main business area is also so convenient !

Room Tip: Look for the room facing South, a lot quieter
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, December 10, 2013
Dear GuillesseTripAd ,

Thank you for your kind words about our Premier level team.. They are well trained but better still very nice people.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Gangnam Seoul

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Phone Number:
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Seoul
#23 Luxury Hotel in Seoul
#25 Romantic Hotel in Seoul
#32 Family Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Ambassador Gangnam Seoul 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, Novotel is located near COEX convention centre, and in the heart of in the heart of Seoul CBD. Our 332 rooms, offering suites and Premier executive floors are complimented by flexible meetings, conferences and events options, a mix of modern and classical dining & entertaining choices with a state of the art "Inbalance" fitness centre, heated indoor swimming pool, sauna and golf range. In our continuing effort to improve the guest experience, we'll be upgrading an additional 3floors of rooms during the 1st quarter 2015 ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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