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“Good business hotel” 4 of 5 stars
Review of Novotel Seoul Ambassador Gangnam

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Novotel Seoul Ambassador Gangnam
5.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea (Gangnam / Nonhyeon / Yeoksam)   |  
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KRW146,850 off room rate
Ranked #34 of 414 Hotels in Seoul
Certificate of Excellence
Gurgaon, India
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Good business hotel”
4 of 5 stars Reviewed November 7, 2013

A good hotel, centrally located with decent amenities. The airconditioning is centrally located which makes the rooms very warm. When I mentioned it to the hotel staff, I was provided with a small pedastal fan which made the temperature in the room bearable. The breakfast spread is big but with no variations so it becomes monotonus. Day after day the same food is kept in the same place so one can pick up the food even blindfolded.

Room Tip: Rooms near the elevator will save a long walk
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, November 11, 2013
Dear Sheilasarkar ,

Thank you for your general comment regarding the hotel. In regards to your specific comment about air-con my apologies you found the temperature set at 20degree by government mandate uncomfortable. Breakfast buffet in the Square restaurant is extensive and courses European, Asian, Pacific with a focus on Korean and Japanese cuisine.

Mike Brown
General Manager
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785 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2013

Just returned again , it was a busy Friday ,and room been assigned to a 14 floors room,paid much more than last time but room type and facilities are totally different .also the bathroom was so stink,mention the reception staff before dinner,been told will sort out but nothing different,nothing make me feel it wasnt standard room but higher lvl .

Stayed November 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, November 11, 2013
Dear Webber H ,

Our pricing does fluctuate with the season and accupancy.. The best rate is via accorhotels.com. Due to 100% accupancy, the staff were unable to move your room.. Maintenance did attend the room and advised that the bathroom problem had been fixed.

Mike Brown
General Manager
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Kampala
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 30, 2013

when you next come to Soeul please check it out. Nice hotel with good conference facilities, good rooms with free internet. the hotel is clean and in a very good location. the fare is about USD 200 plus. breakfast is rich and the waiters friendly.

Room Tip: 4 th floor rooms have free internet
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, November 1, 2013
Dear Zio2014 ,

We are very fortunate, due to our design, facilities and team that conference delegates can enjoy personalized service and enjoy their hotel experience without feeling like a number. So glad you enjoyed your stay.

Mike Brown
General Manager
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Israel
Top Contributor
157 reviews 157 reviews
44 hotel reviews
Reviews in 93 cities Reviews in 93 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 25, 2013

Clean, prompt, stable WIFI service, good and effective shuttle services (Incheon airport, Gimpy airport and several business areas in Seoul and it's uburbs) . Been returning here for several years and they keep staying on that same level.


A good place to return to.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, October 29, 2013
Dear ybhk19 ,

Thank you for your positive feedback. Looking forward to welcoming you back.

Mike Brown
General Manager
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Southampton, United Kingdom
Top Contributor
223 reviews 223 reviews
136 hotel reviews
Reviews in 105 cities Reviews in 105 cities
434 helpful votes 434 helpful votes
5 of 5 stars Reviewed October 22, 2013

I stay here for a second time and thoroughly enjoyed my stay. The hotel is well located, rooms are clean comfortable and spacious. The breakfast and evening dining options are very good but there are also many very good places to eat close by which the staff are happy to advise on. Staff are very good and helped me a lot on this occasion when a wheel on my case broke they helped repair it which helped a lot at the start of a long trip.

My particular highlights of the hotel are the gym, pool, sauna area which is top draw.

Overall an enjoyable stay and I would highly recommend.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, October 28, 2013
Dear Jamsimsafc,

Your comments are greatly appreciated. So glad you enjoyed your stay.

Mike Brown
General Manager
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Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2013

This Novotel is a very good place to stay, very well located inside Gangnam area with top class facilities.
The gym and Sauna is simply great with high end services.
The restaurants are great and the buffet breakfast is just incredibly huge with vast choice of food.
I would recommend to stay at Novotal Gangnam for business trip or even for vacation with family, it's the perfect place to relax after a day of hard work or sight seeing.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, October 28, 2013
Dear ChrisfromShanghai ,

Your comments are greatly appreciated. So glad you enjoyed your stay.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed with my family for the 5th time at this hotel and as always we were fully satisfied. We always stay in connecting rooms with the doors open which is very convenient. I guess by now the rooms are a little worn out and that especially the bathrooms could need a renovation, but nevertheless the room felt cozy and as such nothing to complain about. The gym/sauna is very nice and newly renovated and is worth a visit. Location of the hotel is excellent especially if driving yourself. Easy access to all main highways and ample parking space included in the price. Internet is not included, but just register as a-club member and then you get it complimentary. Unfortunately the signal was quite unstable in the rooms demanding constant reconnect despite seemingly a strong signal. Not sure if it was just a problem in our rooms. Otherwise only positive things to say about this hotel. We will for sure be back.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Seoul Ambassador Gangnam, responded to this review, October 21, 2013
Dear Timkyungah ,

We have begun our rfurbishment which will se all rooms upgraded gradually so as to reduce any inconvenience. As of Jan. 01 all internet will be complimentary so we do hope to see you returning..

Mike Brown
General Manager
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Additional Information about Novotel Seoul Ambassador Gangnam

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Phone Number:
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Seoul
#22 Luxury Hotel in Seoul
#26 Romantic Hotel in Seoul
#32 Family Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Seoul Ambassador Gangnam 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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