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“Pleasant Stay” 4 of 5 stars
Review of Novotel Ambassador Gangnam Seoul

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Novotel Ambassador Gangnam Seoul
4.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea   |  
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Ranked #47 of 399 Hotels in Seoul
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed August 30, 2013

I enjoyed a very pleasant stay at Novotel Ambassador while I was in Seoul. I have stayed here before long time ago, but since prices had gone-up I had gone for more economical options. However, being letdown twice in other hotels in Seoul recently, I gave Novotel Ambassador another try.

The hotel is located with the Gangnam CBD. Very good access by KAL limousine bus from the airport (stop directly infront of the hotel).

Rooms, lobby and common areas are clean and tidy. Breakfast Buffet at The Suqare was great (although not that cheap). Also tried the "Bistro" on the lobby level, which served great food.

Service was attentative, polite and prompt at all time.

Very happy with my stay and definately will return.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, September 1, 2013
Dear Frequent_Traveler_DE ,

Great to hear we get you back staying with us again.. Look forward to welcoming you back.

Mike Brown
General Manager
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629 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Venice, Italy
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2013

I stayed here and everything just runs smoothly from the Airport pick up to the return to the Airport. Excellent rooms and comfort with ample bathrooms. Breakfast is just a delight and with a super efficent staff. On checking in I was offered free club membership which offers in room WI-Fi at zero cost. Normally one gets charged with out any consideration. Looking forward to returning. Life made easy !

Room Tip: No need to ask for anything in particular as they aim to please.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, August 26, 2013
Dear MARK O,

Life made easy! That's our goal. Thanks for staying and so glad you had such a nice time.

Mike Brown
General Manager
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Shanghai, China
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 23, 2013

Novotel Ambassador Gangnam Seoul is principally an well managed hotel that is having a great gym and serving an excellent breakfast - unfortunately, you can hear everything what is happening in the corridor such as passing-by chatting hotel guests or the room being closed during night

Room Tip: Try to get onto the executive floors as there are quite some noisy tourist / family groups on the lo...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Gangnam Seoul, responded to this review, August 25, 2013
Dear FamTrescher,

Thank you for your feedback. During the August holiday season our clientelle is more varied.. So please accept my apologies if you were disturbed.

Mike Brown
General Manager
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Geneva
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2013

I spent one night with my girlfriend in the Novotel Ambassador Gangnam. The room was very nice and the bed comfortable.
However, I was a bit annoyed by one of the cleaning ladies trying to get in to my room while we were there. She opened the door, realised someone was there and just closed it. It was rather annoying.

Other that minor incident, the hotel is nice and well situated, close to the main street in Gangnam.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, August 20, 2013
Dear Calvinus15,

Gangnam is a great place with good shopping and restaurants so I am glad you were able to experience the area. My apology about the disturbance from the maid, there is an light and Do Not Distrub card to alert the maid. We will again re-iterate the serivce standards to our room attendants.

Mike Brown
General Manager
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PRC
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 19, 2013

Do try the seafood buffet served during lunch, the choices were great and tasted very good! Beside, you could also ate a large varieties of Korean desserts at one go. However, it didn't provide the usual buy-one-get-one free for advantage plus member for unknown reason.

Room size was ok and housekeep service was also good.

Room Tip: Low floor to enjoy free wifi if not included
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, August 20, 2013
Dear MKC_PRC,

So glad you enjoyed your stay especially our seafood Buffet in the Square Restaurant.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Gangnam Seoul

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Seoul
#31 Luxury Hotel in Seoul
#38 Family Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Gangnam Seoul 4*
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, Novotel is located near COEX convention centre, and in the heart of in the heart of Seoul CBD. Our 332 rooms, offering suites and Premier executive floors are complimented by flexible meetings, conferences and events options, a mix of modern and classical dining & entertaining choices with a state of the art "Inbalance" fitness centre, heated indoor swimming pool, sauna and golf range. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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