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“We would come back again.” 5 of 5 stars
Review of Novotel Ambassador Gangnam Seoul

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Novotel Ambassador Gangnam Seoul
4.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea   |  
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Ranked #39 of 397 Hotels in Seoul
4.0 of 5 stars 693 Reviews
Busselton WA
Top Contributor
102 reviews 102 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
80 helpful votes 80 helpful votes
“We would come back again.”
5 of 5 stars Reviewed April 28, 2012

South Korea was the holiday destination...and the task was to pick a Hotel in Seoul from the 100's out there in our range, This was the Hotel we were allocated...and thankfully, with a total of njear 8 nights stay...it turned out to be a great choice.
Gangnam-gu is, as is Seoul itself a hilly city. The Novotel was, as it turned out, quite nicely placed in terms of taxis, the underground and restaurant precincts. The walk up the hill after a couple under your belt was sobering....but, overall this was a good choice. Not as pricey as its neighbour the Ritz Carlton, the Novotel, was still a very fine 4+ hotel. Rooms were big enough, the beds excellent, fixtures and fittings modern and clean. Even had the Australia Channel on TV!! One huge advantage the Hotel had over most of the others we stayed at in S.Korea, was that you could open the windows slightly to let fresh air in. Given it was chilly in March (-2), all the rooms were heated, so it was nice to get a modicum of cool inside the rooms when required. The Hotel appeared to have a healthy Business Clientele, but catered as comfortably for the tourist equally as well.
The staff were always very helpful; their English was very good (as our South Korean was crap). Special thanks to the Conscierges Shaun Kim and Su-Ki, who went out of their way to suggest restaurants, transport options and things to do in this massive city of Seoul.
Breakfast was varied and plentiful...and the setting was very pleasant.
By luck, this place was a WIN....we enjoyed the Novotel immensely....thanks

Room Tip: If you don't smoke...strongly request a non smoking floor.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 29, 2012
Dear Gary D,

Great to hear you enjoyed your stay and that our team took guest care of you.. They are use to looking after their Aussie GM.

Best regards,

Mike BROWN
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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693 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Mumbai
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 21, 2012

Very Good Hotel and Value for Money. In last 6 months visited thrice to Seoul and found this to be better than others till now. Hope so they keep up their existing service and maintain it.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 27, 2012
Dear bhaveshlgala,

I am assure you we look for consistent improvement and will look forward to welcoming you back.


Best regards,

Mike BROWN
General Manager
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Quezon City, Philippines
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 19, 2012

Nice location near to many shops, convenient stores and nearby main street for transportation. The room is a little small but very comfortable, good buffet breakfast, staff are friendly and helpful.

Room Tip: Choose superior room or better it comes with free wi-fi
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 27, 2012
Dear ric_te,

Thanks for your positive feedback and a good tip to upgrade to superior. Look forward to your return.


Best regards,

Mike BROWN
General Manager
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2012

One good thing is you have a direct shuttle bus from Incheon Airport to the hotel. You don't really need to worry about the communication problem. Just a five mins. walk, you can get to the MRT station and the shopping area. It is very converience and close to everything you need. The hotel is comfortable and the breakfast provides various chioces. The receptionists are friendly and all the staff are willing to help. I would say it is worth for money and you hardly find the similar hotel with the same cost in Seoul's center.

Room Tip: See whether you can upgrade to 14 or above, it provide a shoe cleaning services free
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 27, 2012
Dear RomanLo,

We do enjoy a great location and all our team is committed to supporting the guests reason for being in Seoul, business pleasure, visiting family etc. we make the complicated simple... Look forward to welcoming you back.

Best regards,

Mike BROWN
General Manager
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Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2012

overall very comfortable stay with great breakfast, room rate not included breakfast maybe under corporate booking not a big deal anyway.

Thanks reception staff find and loan me the iphone cable...

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 22, 2012
Dear Chin_Andrew,

Great that you enjoyed your stay. We are very intune with our guests so request for an iphone cable are 2nd nature. We try to anticipate our guests requests so they can get on with their business.

Best regards,

Mike BROWN
General Manager
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Jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2012

I was accompanying my husband for business in Seoul, and we decided to stay at the Novotel ambassador as it is located close to the event he was going to attend.

Very comfortable room even though it's quite small for a club room, good service, free wifi all around the hotel premises, great selections of breakfast and well located. There's a subway station just about 5 minutes walk downhill (getting back to the hotel might be a little bit longer as you have to walk uphill, especially if you've done a lot of shopping). Right across the hotel there's a supermarket, and in the surrounding areas there are plenty of restaurants to choose from.

If you're only going to Seoul for holiday, it might not be the right hotel, as it's quite a distance from the attractions. But if you are going for business and have a few days for holiday, great hotel

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 12, 2012
Dear PingkanMo,

Great to hear you enjoyed your stay. I always think it is unfortunate when guest just overnight and don't get the chance to discover what a cool area Gangnam is. Hope your husband has business in Seoul soon so we can welcome you back.

Best regards,

Mike BROWN
General Manager
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Manila, Philippines
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 5, 2012

We ere with our company executives and some family members for our yearly incentive foreign trip. The hotel is in the middle of a high-end area of Seoul so if you're looking for cheaper/average shopping and restaurants with average-priced menus, this is not for you....nor was it for us.

This is beside the Ritz Carlton which says a lot about the neighborhood. The room service menu was fair but fast. Nothing spectacular. The breakfast buffet was average, by Asian standards. The paolple were very accomodating and friendly.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review, April 8, 2012
Dear benjieguev,

Thanks for sharing your comments. The Gangnam district is a very nice area of Seoul but is a mix. I would say of high end and quirky.. The best contacts are the bell desk as they can point you in the right direction.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Gangnam Seoul

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Seoul
#26 Luxury Hotel in Seoul
#28 Romantic Hotel in Seoul
#33 Family Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Gangnam Seoul 4*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, Novotel is located near COEX convention centre, and in the heart of in the heart of Seoul CBD. Our 332 rooms, offering suites and Premier executive floors are complimented by flexible meetings, conferences and events options, a mix of modern and classical dining & entertaining choices with a state of the art "Inbalance" fitness centre, heated indoor swimming pool, sauna and golf range. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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