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“Great stay.” 4 of 5 stars
Review of InterContinental Seoul COEX

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InterContinental Seoul COEX
5.0 of 5 Hotel   |   524 Bongeunsa-ro, Gangnam-gu, Seoul 135-975, South Korea (Formerly COEX InterContinental Seoul) (Samseongdong / COEX)   |  
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Ranked #26 of 409 Hotels in Seoul
Melbourne, Australia
Top Contributor
88 reviews 88 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
75 helpful votes 75 helpful votes
“Great stay.”
4 of 5 stars Reviewed October 30, 2012

This was the second time I stayed at this hotel. I had a much larger room in 2011 - perhaps I was upgraded. The hotel is one of two (I believe) that services the large COEX exhibition centre in Seoul and is often very busy with delegates who are attending conferences/exhibitions in the centre. One morning I had to wait about 10 minutes for breakfast due to the large number of people at the hotel. However, staff were very pleasant despite being so busy. From the hotel lobby you can access a vast shopping centre underneath the hotel and the exhibition centre. It is easy to get a quick meal in one of the many cafes, restaurants in the shopping centre. It is about a 10-15 minute walk through the shopping centre to the nearest subway station.

Rooms are good, no major issues.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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835 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 28, 2012

Located in Gangham, this hotel is a business hotel connected to a huge convention center. Perfect location if you have meetings t the COEX Center, which I did. If you want to see Seoul, feel culture and " typical" Seoul, this is not the best location. The hotel however is great, food good, service could not be better. The people ( from doorman to concierge) are ALL service dedicated with smiles! Would highly recommend for business trips to Korea. Room was large, clean, and classy. Wifi worked fast...which is important when you are a day away. Breakfast was included...and literally had choices for Europeans, Japanese! Chinese! Kids and Americans. All good...and real coffee.

Room Tip: I did not stay on the "View" side, and still had an ok view of the city. This hotel is tal...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellesmere, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2012 via mobile

I stayed for 4 nights in October 2012, in a room on 20th floor. Not sure if this was an upgrade or not.
Room was great, with full height and width windows which I liked.
I tried the various bars and restaurants, they were all good too.
I really enjoyed the vast choice at breakfast.
The staff were exceptionally helpful and friendly.
My only word of warning is location. This hotel was great for me, but seoul is a vast sprawling city and you should try and stay near where you need to be.
I hope to return to seoul soon and have no doubts about where to stay.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 26, 2012

I stayed here for one night which I'd bought through their website. While my room preference wasn't honored, the staff made sure I was happy with the replacement.

Someone else mentions the green carpets being somewhat like a golf course. Whoah...they weren't kidding. It seems like the hotel is in the last stages of being fully refurbished and Intercontinental is doubling-down on green as a signature color. It's everywhere. That said, it's not unpleasant, just distracting.

The room itself was very well appointed. Lots of storage space (drawer space etc.) which is very welcome on a longer trip. The smartphone in the bedroom is a nice touch for international visitors. It gives you flexibility to leave the hotel and make calls, etc. without needing to rent or roam. That said, the prices for the calls are very, very expensive. So be careful.

Overall I probably wouldn't mind staying longer here but I'll likely experience somewhere else first to see if it's a better fit. The rate is just too high when compared with alternatives nearby.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 25, 2012

I had a good time at this hotel, attending an industry conference. It was the first time I had been there for a few years and I had forgotten that its modern decor is a breath of fresh air compared with the slightly fusty image of its sister hotel (the Intercontinental Grand) just down the road.

The food is nice and the location very handy for all that Gangnam has to offer.

Minus points: despite my Priority Club profile saying I prefer a non-smoking room, I was booked in to a smoking floor; and the broadband was pretty flaky - this being unusual for Seoul, which by some distance is the most wired city in the world.

Room Tip: Ask for a non-smoking room!
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
119 reviews 119 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed October 23, 2012

This is a fairly run of the mill business person’s city hotel. The prices are completely over the top.
Trip Advisor would not allow me to write a review about the Renaissance - (I have stayed there before) - and its astonishing price rises. They said I could not review a hotel where I hadn't stayed!
So this review will get a Renaissance write up too! Boycott this place the prices have risen by huge amounts of money and it’s still an average - nothing special kind of place.
So the InterCon Coex
Rooms pleasant and clean and staff quite efficient and friendly.

It’s spoiled because every single thing - breakfast- laundry-internet is astonishingly expensive. I have stayed in less expensive hotels in San Francisco. New York and London and when all is said and done this is Seoul!

It’s joined onto the COEX Centre and the mall so no shortage of places to eat nearby.
I always find Seoul a bit soul - less if you will pardon the intentional pun.
Breakfast was a bit shambolic.
Huge lines long waits for table and the buffet badly set out and congested. Food was average but again at that price I expected a lot lot more (well over $US30 per person)
Second morning could even get a table and was elevated (?) to the Club Lounge which was poor and the buffet pretty sparse. The manager who shepherded me there was pretty clueless and told me I could "have a snack in the buffet room” whatever that meant - they still charged over 30 dollars. The cereal was gone the coffee machine defunct- the OJ dispenser clogged, the staff stood around aimlessly watching the empty plates. Pretty poor show.
Another disturbing factor was the number of women walking around the dining room in pyjamas with facial dressings and huge contusions and stitches to the faces. Plastic surgery not injury. I was told there is a clinic adjacent and the recuperating patients stay here. It wasn’t pleasant.
Very overpriced and pretty average all round.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 20, 2012

Nothing fancy about the place - but its very centrally located - next to the COEX convention centre and heart of the business district , and has just right amount of facilities to keep a business traveller happy.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Seoul COEX

Address: 524 Bongeunsa-ro, Gangnam-gu, Seoul 135-975, South Korea (Formerly COEX InterContinental Seoul)
Phone Number:
Location: South Korea > Seoul > Samseongdong / COEX
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Seoul
#14 Business Hotel in Seoul
#16 Family Hotel in Seoul
#19 Luxury Hotel in Seoul
#26 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Seoul COEX 5*
Number of rooms: 656
Official Description (provided by the hotel):
InterContinental Seoul COEX is part of the massive World Trade Center Seoul, the country s one-stop business destination. You ll walk to COEX, Korea City Air Terminal and the COEX Mall s underground 16-screen theatre and more than 200 shops. Well worth a short drive are the Namdaemun Market, the Namsan Hanok Village and the Korean War Battlefields. ... more   less 
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Also Known As:
Intercontinental Seoul Coex Hotel Seoul

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