We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst hotel I've ever stayed in! Do not choose this hotel!” 1 of 5 stars
Review of The Riverside Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Riverside Hotel to your Saves list
The Riverside Hotel
4.0 of 5 Hotel   |   6, Gangnam-daero 107-gil, Seocho-gu, Seoul 137-902, South Korea   |  
Hotel amenities
Ranked #329 of 399 Hotels in Seoul
2.5 of 5 stars 40 Reviews
Singapore
1 review
2 helpful votes 2 helpful votes
“Worst hotel I've ever stayed in! Do not choose this hotel!”
1 of 5 stars Reviewed October 30, 2012

We joined a Five Stars Tour and had to stay for 2 nights in this terrible hotel which does not even rate a 1 star. The hotel is poorly designed especially the lift lobby. There is only 3 small lifts for guests but 1 was being used by the maintenance staff to transport some hotel fixtures, thus the guests only had 2 lifts to use. At the time of our check-in there were other tour groups checking-in so you can only imagine the long queue of people waiting with the luggage.
The room was also not well maintained. The edge of our room door (rm #1002) was chipped, looking like someone had broken into the room. The chain latch on the door was not installed properly but I hear that it's the same in the other rooms. Above the door was a smoke detector/sensor devise that was also not installed properly exposing the electrical parts. There were no duvet skirting for the beds which meant that we could see the plastic wrapping of the duvet, and the bed sheets and quilts seem too small for the beds. The bathroom lights switches off automatically to save energy so it's not advisable to take too long a shower, and the bathroom light switch is not near the bathroom door so it's troublesome if you need to switch on the lights again.
To give a guest a room in such terrible condition not only shows a lack of respect for the guest, but also shows that the staff takes no pride in keeping the rooms well maintained.
This was the last hotel we were staying in before we flew home and it was the worst way to end a holiday.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

40 reviews from our community

Traveler rating
    1
    5
    11
    12
    11
See reviews for
8
5
5
7
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Phnom Penh, Cambodia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 18, 2012

The breakfast was very poor, room had all necessary equipments, wi-fi was very slow, find other places, there were many better hotels around.

Room Tip: There were many better places around
See more room tips
  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2011 via mobile

The only reason I stay at this dump is because my the company I was consulting with put me there. Rooms are filthy and thrown together and falling apart. The Internet rarely works. The room included breakfast, which is a choice of omelette or scrambled eggs. Its supposed to be a buffet but they never have it. The water in the showers cycles between hot and cold and is impossible to use. The carpets look like they have never been cleaned. There are cobwebs hanging from the ceiling. When I asked to change rooms I was given a room that was even worse. When I complained again I was told it was too bad. The hotel walls are paper thin and the halls are noisy. If you are used to clean rooms and good service stay somewhere else. I would never accept this hotel again!

  • Stayed November 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Riverside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Riverside Hotel

Address: 6, Gangnam-daero 107-gil, Seocho-gu, Seoul 137-902, South Korea
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #329 of 399 Hotels in Seoul
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Riverside Hotel 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, HotelTravel.com, Priceline, getaroom.com, Ctrip TA, Odigeo and Tingo so you can book your The Riverside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Riverside Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.