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“Nice and relaxible” 4 of 5 stars
Review of Banyan Tree Club and Spa Seoul

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Banyan Tree Club and Spa Seoul
5.0 of 5 Hotel   |   San 5-5 Jangchung-Dong 2-Ga, Jung-Gu, Seoul 100-857, South Korea   |  
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Ranked #51 of 408 Hotels in Seoul
Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
“Nice and relaxible”
4 of 5 stars Reviewed October 2, 2012 via mobile

Nice & relaxable. Good location but the service and information was so so. I dont recommend you forcely. Bilit if you want to stay with SPA and Massage. It is worthy to be here. And you can feel in the mid of the forest, NAMSAN

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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158 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Lausanne, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2012

Stayed for 2 nights with a young child, and it was perfect.

We stayed in the premier room with the wading pool and sauna in the room, and it was the perfect way to decompress after a 14-hour flight.

This hotel is a perfect oasis to escape the noise, pollution, and neon of metropolitan Seoul. There are no trendy bars, restaurants, or stores nearby. You'll have to start most of your explorations of the city via taxi.

Instead, the hotel offers quiet, excellent air quality, access to walking paths, access to more walking and cycling paths at the adjacent Namsan mountain, a driving range, and a spa with a pool that admits toddlers. Three available restaurants had good food.

Most locals knew this hotel as the old Tower Hotel, which had a poor reputation. Since then, Banyan Tree has taken the 200-room old hotel and converted it to a 40-room luxury tower, vastly improving the quality and experience. Word hasn't gotten out yet, so most cab drivers didn't know the property, and the KAL Limousine bus didn't stop there.

If you want to be in the center of all the action, then choose either the Hyatt/Shilla or the Intercon at COEX. However, if you want a peaceful experience in good air right in the Namsan Park area, then this hotel is for you. I cannot stress enough how great the in-room steam sauna and wading pool were after a trans-Pacific flight.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Petersburg, Russia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 31, 2012

We stayed in this Hotel for one week, and we are very satisfied to be there. Vie are living in the Premier room - a big one with a small poolbath and steam sauna inside! The room view is exciting. We tried the Festa Cafe, and Granum Dining restaurant - they offer healthy cuisine. The breakfast is good, buffet offers a wide selections of fruits, yogurt, ect. But, breakfast time is over at 10.30, it is not comfortable for the europinian guests. Good location, big outside pool give a feeling that you are outside of Seoul, but you are not. Spa is over our expectation!

Room Tip: Premier rooms are on the high floor and very big!
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed August 24, 2012

First of all let me say that we have stayed at Banyan Tree properties throughout Asia and Mexico for the past 7 years a few times every year. With varying success....
The Seoul property is a dream location for us with 3 competitive runners in the family. The mountain and its running paths are fantastic! It is also well located for sightseeing, and as the business is done on both sides of the river it works very well for family traveling. Husband does business meetings and family enjoys!
All the BT properties have wow factors galore, they have amazing architects and finishes each property beautifully. But unfortunately lack in how they see their guests too many times for the amount you pay. Seoul is no exception. They have a relaxing pool in the bedroom, wow! Looks stunning at night when you arrive! But the next day you realize there's nowhere to sit! It also never seems to be hot when needed and working the controls? Forget it! You get 2 (?) towels for the price of a cool $800+ per night (that would be my favorite) and all those facilities that you see on the website?!? You pay extra! Even the outdoor pool is extra! That irritated us no end. Luckily (?) it rained for the 3 days we were there prompting another hugely irritating aspect, umbrellas. They insisted there were 1 umbrella in the room (no, minimalistic, no extras....) and when giving us the umbrellas took great care to tell us they would be charged! Upon returning the guy literally jumped us while still in the car to get the umbrellas of us. Really? How much were we paying? 2 rooms.... And having a history with the BT that clearly they either don't know or don't care about...
Will we go back to the BT again? Absolutely! But you need to be aware and possibly ask more questions about what is included in the price. And also, don't go to the restaurants at the Seoul property. Really not worth the price for the quality you're getting...

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 14, 2012

As I lived in Seoul for about 8 years, I know most places in the city, but since Banyan tree was newly opened a few years ago, I never had chance to be here, so I booked 3 nights stay last November as part of my business trip from HK to Korea.

This hotel has clear advantage and disadvantage so, I think it's easy for people to decide whether they like it or not.

1. Service - same as any other upmarket places in Korea. The service will be excellent, but not extra-ordinary in a way where staffs will learn your preferences and adopt to it. This hotel provides you efficient service in a hassle-free way.

2. Location - at Nam-San (small mountain right in the middle of Seoul), which is not too far away from most places by taxi, but never by walking distance. If you want to eat out or see around, you will always have to take a taxi - which is not a bad thing, as Seoul taxis are very cheap (cheaper than Singapore, HK or any other developed countries that I know of) and all of them are meter-taxis, so you never get ripped off. You will be annoyed by the traffic thou.

3. Restaurants - Not a good choice here. I would never eat here, as they are millions of choices in Seoul. The biggest issue of Seoul hotels is the fact that none of them has good Korean Restaurant. This is the worst point of Seoul if you are a tourist, as you will always have to go out to experience local cuisine. Banyan tree is even worse, as they simply don't have any good choice. I would recommend to go to Shilla hotel right besides (they said they have shuttle - or walk for 5 min/ take a taxi @ a cost of USD2) and eat there. Shilla has some of the better restaurants in Seoul, but quite expensive and need reservations most of the time. Again, they do not have Korean restaurant, but offers excellent Chinese, Japanese and buffet restaurants.

4. Room condition - Probably the best in Seoul in terms of size, washroom & amenities. I have been to many other 5 stars in Seoul; they all have boring rectangular shape rooms with limited space. The small pool in the room is also nice, although I never used it.

5. Outdoor pool - I could not use this because it was winter when I got there, but all of my Seoul friends told me it is the best in Seoul. So if you visit Seoul in summer time, then I think this can be a big plus.

Overall, a very nice hotel with probably the best room in Seoul & great services along with peaceful mountain surrounding in a busy city; but the location can be a bit off and the choice of restaurant is severely limited. Take your bet :)

Room Tip: None of them will have too much different views from the room; it will be either partial mountain vi...
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 14, 2012

We have been to several Baynan Tree properties, and yet I was surprised by how stunning the rooms and the views are at their Seoul hotel. The "dipping pool" is not so much a hot tub as a very shallow pool (the water is warm at best and there are no jets), but it feels no less luxurious. For us it was perfect, as our toddler could walk around in the shallow water and play happily on his own (under supervision, obviously, but he didn't need us to hold him the whole time). There is also a spectacular steam shower with jets and a million dollar view adjacent to the pool. My husband and I both felt it would have been much better had there been some sort of seating/lounger in the pool, though, as the tile is textured and quite rough and not particularly comfortable to sit on for extended periods.
The room, as with all Banyan Tree properties is not particularly child friendly, but that is to be expected as they do not cater for families. However, it would have been nice to have been provided with a baby tub, as there are only showers and the dipping pool is not suitable for bathing. I was very relieved to see that the living room can be completely closed off so I did not have to worry about my toddler wandering into the pool by himself from the bedroom.
Everything is automated in the room, from the curtains to the toilet. It is very cool, but takes some getting used to.
My only complaint is that the sink area is completely impractical. There is ZERO countertop space around the sinks (no room for a tooth brush!), no way to plug the drain, the mirror sticks out far and the faucet is mounted to the wall underneath, so it is a bit awkward to turn the water on and off, and there are NO hooks for towels - at all. Actually, this has bugged me in other Banyan Tree resorts (Bintan, Mexico) - there never seem to be enough hooks to hang towels on - but Seoul takes the cake as there is no place for towels whatsoever, either hand or shower. You end up throwing your towel on the window ledge, which isn't a great solution and makes the room look messy all the time.
Otherwise, can't complain. Impeccable service, great food, ultimate luxury.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 12, 2012

My family and I have looked forward to this vacation in Seoul not just because of the sights and the shopping but our stay at Banyan Tree. it certainly did not disappoint us. It was worth every dollar we paid for. The room we stayed in was luxuriously big and very private as there were only 2 rooms in that floor. The interior design is impeccable! The spa experience is truly memorable but we can't help compare with Banyan Tree in Macau and Singapore. I think it is time to refurbish the massage rooms so that these would be at par with those in Singapre and Macau. There are 2 restaurant outlets we tried in our stay and the food was alright but limited -- no galbi nor chap chae here. The staff were all very nice and very helpful. Banyan Tree should be the template for other hotels because this is not just a hotel but an experience worth looking forward to!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Club and Spa Seoul

Address: San 5-5 Jangchung-Dong 2-Ga, Jung-Gu, Seoul 100-857, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Seoul
#30 Family Hotel in Seoul
#31 Luxury Hotel in Seoul
#42 Business Hotel in Seoul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Club and Spa Seoul 5*
Number of rooms: 50
Official Description (provided by the hotel):
Banyan Tree Club & Spa Seoul is the first urban resort of awards-winning Banyan Tree Hotel & Resort. Banyan Tree on the land of 70,000 square meters is located in NamSan at the center of Seoul and you can enjoy sound resting and private time away from daily life. ... more   less 
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Also Known As:
Banyan Tree Club & Spa Seoul Hotel Seoul

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