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“Best apartment hotel design” 5 of 5 stars
Review of The Classic 500 Executive Residence Pentaz

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The Classic 500 Executive Residence Pentaz
4.0 of 5 Hotel   |   90, Neungdong-ro, Gwangjin-gu, Seoul, South Korea   |  
Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #6 of 409 Hotels in Seoul
LA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Best apartment hotel design”
5 of 5 stars Reviewed July 4, 2013

The apartment is well thought out, especially for the elderly. The furniture and equipments are very modern. The design and layout and materials used are top-notch. Many space-saving concepts makes the apartment room feels much larger than it actually was. I am so impressed by the interior designer team. It is one of the best modern apartment interior I have came across, with a perfect score for functionality. This is truly a home away from home.

Room Tip: the city view room is breath-taking
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, July 6, 2013
Dear N T

Thanks for choosing the Pentaz hotel and sharing an excellent review you have posted on Tripadvisor.
Particularly, we are very glad to hear that you were impressed about our hotel interior and also you are thinking that it is one of the best modern apartment interiors you has came across.
In fact, this hotel was designed by the very famous international design company.
We hope that you would enjoy our hotel interior design in detail at the Pentaz hotel once again.
Thanks for your valuable comment and looking forward to seeing in the near future.

Sincerely,

Patrick Lee
Director
Room Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

200 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 28, 2013

I felt welcomed the moment I walked into the lobby. The staff at the reception desk was courteous and speak fluent English. What a relief that was as I had anticipated a communication breakdown. Check-in was fast and efficient with the bellboy immediately coming over to help to bring our luggages to our room.

There is a sensor at the doorstep so the light would light up whenever we came close to our room's door. The lift was right next to our room and each floor has around 4 lifts and only 6 rooms in each floor. I am not sure if there are more but even though there are so many floors in this hotel, never once did we have to wait very long for the lift to arrive at ours. When we reached our room, we were shown how to use the electronic device to open the door.

When the door opened, we continued to be surprised by how huge the whole place is. Best part was I only paid $220 per night (a hotel room a fraction of this size would have cost more in Singapore)! The suite came with washing machine that also doubles up as a dryer. Pretty useful and we used it every 2-3 days during our stay here. Besides that, it also came with a wine chiller and a dream kitchen with stove, oven and basic cooking utensils.

I have read the other reviews stating that the housekeeping would be a problem. However, the entire unit was clean when we checked in and kept clean throughout our one week stay. Clean towels were always available in the bathroom. The only thing lacking was a bathtub, which would have been nice to soak in after a long day of walking and shopping. The shower head set was quite difficult to use as well as we were not sure which direction we should turn the tap to in order to have access to warm water. The toilet bowl uses advanced technology to keep the seat warm (a plus point when you want to use it late at night!) and the cover will even lift on its own once it senses that you are nearby. The bed in the bedroom was huge (two king-sized beds combined together?) and you can adjust parts of the bed to move up so that you will feel comfortable if you are reading in bed.

The building is located close to Konkuk University subway station. For those using iPhone, look for this app: https://itunes.apple.com/us/app/subway-korea/id325924444?mt=8. It has everything you need to move from one station to another. It was located a bit far from the Myeongdong/Dongdaemun area (15-20 minutes by train) so those into shopping trips might want to take note. It is right next to Lotte Department Store (though it closes early at 8.30pm) and E-mart. The area in front of the hotel has tonnes of bars and eating places for you to explore as well.

All in all, I have a very good experience staying in this hotel. I have been recommending it to my friends ever since I got home. It is truly a home away from home!

Room Tip: Get a suite if you can afford it - truly amazing! The swimming pool only opens in summer and you ha...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, July 4, 2013
Dear Worldangel83

Thank you very much for taking time to share a wonderful feedback you have posted on Tripadvisor.
Moreover, we are very pleased to hear that you have a good experience staying in the Pentaz hotel and you have been recommending this hotel to your friends ever since you got home.
I think that the majority of people who are searching this hotel through the Tripadvisor.com have to say thanks to you because your detail descriptions regarding this hotel on the Tripadvisor are enough for our guests of the near future to understand our facilities and our services.
In regard to the shower head set, we will try to put some stickers which indicate the turning direction of warm water and cold water to reduce the inconvenience.
We sincerely appreciate your kind comments once again and look forward to welcoming you at the Classic 500 Pentaz hotel in the near future.

Best Regards,

Patrick lee
Director
Room Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 28, 2013

I am so glad we have chosen this place to stay. The room is amazing, fully equipped for a comfortable and peaceful stay. The service staff is friendly and speaks english, with special mention of Jay who is ever cheerful and willing to help.

I would highly recommend staying at this place.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, June 30, 2013
Dear Zhen555

Thanks for staying at the Pentaz Hotel and writing a wonderful review on Triadvisor.
We are very pleased to hear that you were satisfied with the helpful service of our staff and hotel facilities.
It is always great to read wonderful feedback from our guests, such as yours, as it gives our associates greatest encouragement to provide even better service.
Your comments has been shared with our team, with a special praise to Jay at our Front Desk.

Thank you once again, and looking forward to your next visit!

Sincerely,

Patrick Lee
Director
Room Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed June 25, 2013

I have reserched all the hotels and compared and found this hotel fits our needs the best as far as the space. Place was huge and very comfortable. It is bit out of the place but metro station was less then a 1 minute walk. Everything you need is within walking distance. Stuff was very nice and helpful and very professional. I booked additional room for my family in Korea to stay for 1 night prior to our trip, they thought it was the best hotel they ever stayed. Having the washing machine was great. Overall it was great experiece and we would definitely stay again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, June 30, 2013
Dear Kim L

Thanks for selecting this hotel for your stay after you've researched all the hotels and compared to other hotels. and sharing your experience with other travelers on Tripadvisor.
We are extremely pleased to hear that your family thought it was the best hotel they have ever stayed.
As you mentioned, the comfortable rooms and convenient circumstance are one of the this hotel's characteristics.
We also glad to hear that you consider to stay with us again when you come back in Seoul. Thank you very much once again.

We look forward to seeing you in the near future.

Sincerely,

Patrick Lee
Director
Room Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2013

Outside the hotel, there's a sign that says "Paradise is where I am", very true indeed. The rooms are really awesome. I booked a superior suite and it was very well equipped. There's a 50" HDTV in the living area, another smaller one in the bedroom. The beds were large and lovely. There's a kitchen w fridge, microwave oven, rice cooker, induction cooker, washing machine w dryer, auto hanger....
The place is conveniently located across Konkuk station. From here one can easily get to most places of interest in Seoul : Myeongdong, CoEx Mall, Edae, etc. Lotte departmental Store is right next door and in the basement there's Emart w supermarket facilities and plenty of food. On the ground floor of the hotel, there's Starbucks and Coffee Bean and 7-Eleven is in the basement. There is also plenty of restaurants across the road, food is plentiful, good and cheap.
The rail line is very extensive w plenty of signs and maps. However, be prepared to climb a lot of stairs as escalator is not a common feature at most stations. The trains are clean and well maintained. You can easily get to Myeongdong in abt 15 minutes on the green line. Very efficient rail system.
The service in the hotel is excellent. Counter staff speaks English. There is a large fitness centre that is free of charge. However, to use the pool one must pay 18,000 won. There's a few restaurants within the hotel.
Overall, a wonderful vacation for our family of 4. If we ever come by Seoul again, we will definitely stay here again. Paradise indeed!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, June 23, 2013
Dear kaypea58

Thank you very much for your recent stay with us and for your a valuable review posted on Tripadvisor.
We are very happy to hear that your family has enjoyed our great facilities and excellent service as well as perfect location of this hotel.
We hope that your family members would have nice memories and experience which they can not forget forever in this paradise.
We also appreciate your detail descriptions which will help other guests understand this paradise.
We will continue to provide the most facilities and caring service to all our valuable
guests.
Once again, thank you very much for staying with us and we look forward to seeing you in the neat future.

Sincerely,

Patrick Lee
Director
Room Division.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2013

The place was very nice. However a bit far from the centre of town. Thoughthe surrounding area was also nice it was still almost 30min trip from the hotel to the Cityhall by Metro.
The other dissapointment was that the pool was not in use. It was june and it was 32 degrees warm. My son was very sad about the thing, though he was overthrilled by the room.
Very nice room. Very kind service and everything went very smoothly.
We really do recommend the place, especially if you check the pool staus before ...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, June 23, 2013
Dear Jan Gregory

Thanks for staying at the Pentaz Hotel and taking time to write a valuable comment on Tripadvisor.
We are very glad to learn that you have satisfied our luxurious room and very kind service that everything went very smoothly.
However, we feel very sorry that your son could' t use our Sky Pool which was located on the rooftop of lobby due to the delay of opening date.
Probably, we will open our Sky pool a little early next year due to your comment.
We also think gratefully about your mention that you really recommend this hotel to other guests.
Thanks for staying with us again and hope to see you in the near future.

Best Regards,

Patrick Lee
Director
Room Division,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 27, 2013

My family visited me when I was working in Seoul so we booked this property. The room is really big even for a family of four. Very high tech room but all the instructions are in Korean.

The front desk is definately not trained for 5-star property and international visitors. The English is fairly limited, lack of professional manner and willingness to help. For example, I range the front desk asking for help to use the washing machine because all the instructions are in Korean. The front desk person laught over the phone.

Anyway, if you are looking for a large room for a family holiday, the property is good value and the locatio is not bad. But if you are a single business traveler, it is not recommeded since you won't get the professional service you would expect from other 5-stars hotel.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, May 29, 2013
Dear TVBA

Thanks for Choosing The Classic 500 Pentaz Hotel and taking your valuable time to write a review of Pentaz Hotel on Tripadvisor.com.
We are glad to hear that you enjoyed our spacious room and hi-tech facilities except some instructions written in Korean.
Actually, the instructions you mentioned were prepared in English, Chinese and Korean and they are set up on the desk of each room to help understanding all appliances for foreign guests.
Moreover, We are now preparing japanese instruction for japanese guests.
We also appreciate your comments that would be inspiring our staff to improve the professional service skills and manners.
It would be grateful If we could have an another chance to serving you in the near future.
Thank you very much for staying at Pentaz Hotel again.

We look forward to serving you soon.

Yours Sincerely,
Patrick Lee
Director
Room Division.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Classic 500 Executive Residence Pentaz

Address: 90, Neungdong-ro, Gwangjin-gu, Seoul, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Seoul
#6 Luxury Hotel in Seoul
#12 Romantic Hotel in Seoul
#52 Business Hotel in Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Classic 500 Executive Residence Pentaz 4*
Number of rooms: 84
Official Description (provided by the hotel):
As the prestige business residence, PENTAZ features spacious and pleasant rooms that perfectly designed for those staying abroad on business for a long period. PENTAZ provides the exclusive private service, luxuriously and efficiently designed space for satisfying both relaxation and business needs all in one.During your stay, you can enjoy our fitness club, Sauna, spa, indoor golf driving range & putting green, live buffet, wine bar & fine dining in order to refresh yourself.During your stay, you can enjoy our fitness club, Sauna, spa, indoor golf driving range & putting green, live buffet, wine bar & fine dining in order to refresh yourself. ... more   less 
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Also Known As:
The Classic 500 Hotel Seoul

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