Stayed here for 3 nights Oct. 2012 as tourists from the Philippines. I picked this hotel mainly for its reasonable price, good reviews, nice looking rooms and connectivity between subways and buses. Satisfied my expectations pretty much, they allowed us early check-in, gave me the room type I preferred. The basement arcade with the supermarket and food shops were very advantageous. Didn't have problems communicating with the hotel staff in English. We took the regular airport bus (6015) going there then the KAL limo bus (6702) going to the airport, no hassles at all despite our heavy luggage, the bus stop was just across the hotel, no issues crossing the large intersection because of the pedestrian lanes. Overall quality was great, thanks to the Lotte brand. Thanks to TripAdvisor and it's contributors as well.
For the cons: these are relatively minor issues: Pillows were too soft, I had to fold one up so I can get the right cushioning for my head. Nothing much to see outside the hotel, didn't bother to roam around the area. It's a business hotel, so don't expect full service.
I recommend this hotel to anyone looking for alternatives from those rather expensive ones with smaller rooms around Seoul. I highly consider going back the next time around.
Choose a room with the glass decoration/divider, it's slightly bigger.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 6, 2012
Greetings to you!
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First, I would like to express my gratitude for your patronage of our hotel.
I appreciate for your valuable comments, and I'm happy to hear that you had a pleasure stay with us .
Also, I will defenitely discuss about increasing our pillow types with housekeeping team.
Once again, thank you for sparing your precious time for us, and I look forward to welcoming you back to LOTTE City Hotel Mapo soon!
Have a Great day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.