In October 2013 my wife and I stayed for 5 nights at this hotel. On arrival no reservation was found. It turned out that the reservation agent that we had used - otel.com - did not have any agreement at all with Citadines! (We shall of course never use otel.com again!) To make thing worse, the hotel was fully booked for the first night. A very frustrating experience on arrival at a place we had never been to before. But the nice people at the reception desk gave us a demonstration of what good service is: "Relax, have a cup of coffee, we will help." And after 15-20 minutes a room was reserved at a nearby hotel and a car was provided to take us to that hotel and pick us up the next morning. The reception staff also made the necessary financial arrangements with otel.com.
On return the next morning we found a spacious and bright room. Even that it was close to the Freedom square with its intense traffic, the room was very quiet thanks to other buildings closer to the square. During our stay, cleaning was first class and the staff's friendliness and service continued. Breakfast was somewhat modest but still sufficient, and the presentation left an impression of clean- and tidyness.
- Official Description (provided by the hotel):
- Citadines Freedom Square Tbilisi apart hotel is centrally located in the heart of Georgia's capital, next to Freedom Square, a popular tourist attraction. Cafes, restaurants and supermarkets are conveniently located within a few minutes' walk. The Apart'hotel is in a very close vicinity of the State Chancellery and the House of Parliament. Citadines Tbilisi Freedom Square is the first Apartment Hotel in Georgia. It combines the relaxing atmosphere of a spacious apartment with hotel flexible services, and provides a high level of security. ... more less
- Reservation Options:
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- Also Known As:
- Citadines Tbilisi Freedom Square Hotel Tbilisi