I stayed at the Tbilisi Marriott for a week, and was really impressed with the service and the staff. I have stayed in several luxury hotels throughout eastern Europe, and the staff and service at this hotel really set it apart.
Upon arrival at the hotel at 5am (this is typical in Tbilisi - many flights from western Europe arrive between 4 and 5am), the front desk staff was ready and waiting and very helpful - acknowledging my HHonors Gold status, allowing me into my room at that early hour, upgrading me to the executive level and giving me instructions about breakfast etc. I asked about currency exchange, and the bank in the lobby was even open!!! (at 5am on a Wednesday!)
I was staying at this hotel for meetings, and the event services were well done - nice meeting rooms with all the necessary technology, catering was top notch, etc. Strong WiFi in the room and in the meeting rooms/lobby level. Although my room rate included breakfast in the hotel restaurant, I found myself just eating in the executive lounge every day - since it was right near my room and very quick. I was often the only person in the lounge, and the breakfast was great - hot and cold buffet, espresso/cappucino made to order by the attendant (or you can make it yourself when nobody's there, like if you head to the lounge at 3am after a late night out).
On my last morning, I decided to venture to the restaurant for breakfast to see what I had been missing, because my colleagues had been raving about the bountiful buffet. It was very nice - but at the end I ate exactly what I had eaten the previous days upstairs in the lounge - they have a few more items downstairs, and lots of quantity, but nothing that mattered to me. Exec lounge was much more personal and preferable!
The hotel is in a great location, thanks to quick instructions from the front desk, I found my way across the street to the pharmacy and down a couple blocks to the grocery store. Beautiful historic buildings all around - churches, museum, opera house, parliament, etc. 30 minute walk/hike from the front door up the hill to the "mother Georgia" statue at the top of the cable car line. (The gym at the Marriott is really big and nice - but I always prefer getting outside!) Just a couple blocks over to the huge flea market/swap meet with all sorts of communist artifacts - really cool to see!
All in all I loved my trip to Tbilisi, in large part due to the Marriott's comfort, convenience and staff. Will definitely stay there if I find myself back in Tbilisi.
- Official Description (provided by the hotel):
- Choose the Tbilisi Marriott for a luxurious stay in one of the world's most unforgettable cities. Once you enter our grand atrium-style lobby adorned with crystal chandeliers, you're greeted with renowned Georgian hospitality. Overlooking the main avenue or patio, our 127 luxury accommodations and suites feature a safe, mini-bar, individual climate control and broadband internet. Whether your trip entails business or leisure, enjoy galleries and theaters, all within walking distance in the centre of Tbilisi, Georgia.Dine in Parnas Restaurant for an elegant French Burgundy meal or have a light snack at Parnas Café & Lounge. Visit our Fitness Gym for your workout and relax in the sauna. You won't forget the historic charm, incredible city centre location of Tbilisi, Georgia, luxury service that await you at the Tbilisi Marriott. ... more less
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