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“Cool Hotel, Friendly Service and Great Atmosphere.” 4 of 5 stars
Review of The Kandawgyi Palace Hotel

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The Kandawgyi Palace Hotel
4.0 of 5 Hotel   |   Kan Yeik Tha Road | Mingalar Taung Nyunt Township, Yangon (Rangoon), Myanmar   |  
Hotel amenities
Ranked #10 of 107 Hotels in Yangon (Rangoon)
Certificate of Excellence 2014
Paris, France
Top Contributor
122 reviews 122 reviews
63 hotel reviews
Reviews in 64 cities Reviews in 64 cities
62 helpful votes 62 helpful votes
“Cool Hotel, Friendly Service and Great Atmosphere.”
4 of 5 stars Reviewed June 8, 2013

I stayed here twice, before going to the capital (skip that trip) and on the way back. Loved the hotel. Lots of character with teak and marble everywhere.

Staff are friendly, but could be a little faster with check-in. Rooms are great, with very comfortable beds and linens. The food was better than expected, but I had some minor stomach issues on the second stay, but hey, it happens. Breakfast is better than average.

Wifi is free and as fast as it gets in this part of the world.

The location is awesome, it's like staying at a resort in the city. It's on a beautiful lake, surrounded by mature trees. It's about a 15 minute walk from the Shwedagon Pagoda.

I would happily stay here again.

NOTE: They do not take credit cards. This is pretty much the case with every business in Myanmar, not their fault. So bring cash or pay via a travel agency. There is no ATM in the hotel.

Room Tip: See if you can get a lake-view room.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 10, 2013
Dear Sir,
JMfromTO
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are sorry to hear that you had minor stomach issue and if we knew during the stay we would have offered medical assistance. We are working on payment by credit card and hopefully it will be ready in a month.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Kandawgyi Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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868 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
Los Angeles, California
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 5, 2013

Pleasant hotel, with very friendly staff. Decent buffet breakfast selection with mix of international and local foods. However service staff not very attentive at breakfast. Good but not great food at restaurants. Good location on the lake, 10 mins taxi ride to downtown, and a stone's throw from the Shwedagon Paya.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 7, 2013
Dear Ms. Audrey H8,

Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are happy to read that you like location of the hotel, friendly staff. We have regular training for colleagues and service colleagues at breakfast is improving.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Kandawgyi Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potomac, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 4, 2013

We stayed at the hotel for about 2 weeks. The staff at the front desk and people providing service in the rooms was great. As soon we entered the hotel, we were offered thrust quenching lemonade. We enjoyed the various restaurants and the bars. The breakfast buffet is great - American, italian, Thai, and Asian. The swimming pool was nice. The view from the hotel rooms is great - looks like you are living in a fort or palace - and you can see the beautiful Shwedagon Pagoda. The waitresses could speak English - some of them had law degrees.

Room Tip: Make sure you get a view of the Lake or the Shwedagon Pagoda.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 7, 2013
Dear Sir/Madam,
Thari S
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are happy to read that you enjoyed our restaurants, various cuisine, swimming pool, room views and appreciated our colleagues of Front Desk and waitress.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Kandawgyi Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 1, 2013

Stayed here first time in 2003 and love it. Stayed again here 10 years after and I still have same opinion though the swimming pool is now smaller as they have converted some parts into something else. Breakfast is a good start of anybody's day with its variety and many selections from hot to cold. Reception is very very efficient and fast with checking in and for bringing the welcome drink even before you can complete the registration form. Housekeeping is the best with their eye for details and observation of what guest needs. Servers in the poolside needs to wake up though... you have to call and get their attention before they attend to you. All in all, this is the place to stay in Yangon.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 5, 2013
Dear Ms. Conniecocoon,

Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are happy to read you enjoyed the services of Receptions and Housekeeping. We take correction on improvement of service at the pool. We have renovated swimming pool by the end of last year and now new pool is more closer to the lake and nicer.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2013

I stayed at kandawky Palace Hotel three times, in 2011, 2012, and 2013, two times with my family and once with a group.
This is a truly unique hotel and welcomes any tired traveller after a long journey most warmly.
The sourroundings in the tropical park direktly pointing at the royal lake is enchanting and when you hear the exotic birds in the morning and smell the delicious smell of the jasmine in the gardens you get the true "Myanmar feeling".
The staff is very friendly, the breakfast buffet is extraordinary (beneath a wide range of tropical fruits and every intercontinental food youd like for breakfast there are also typical asian specialitites even sushi for breakfast:-)
Concerning the rooms, I personally would recommend the rooms on level "0", because those have private access directly to the garden and Lake.
It is true, some of the rooms have a "special" kind of smell, but I felt not disturbed by that.
The rooms are always perfectly clean and tidy.
I personally would also strongly recommend the cocktails (there was a happy hour by then:-), its just so relaxing to sit by the pool with a cool drink in your hands after a long day strolling through busy downtown yangon.
Alltogether, this hotel is a perfect, charming beginning for the "adventure" myanmar

Room Tip: level "0" is the best, with private garden at lakeside. I would always prefer lakeside be...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 1, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are happy to read you enjoy friendliness of our colleagues, the hotel location and garden, food and beverages.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
133 reviews 133 reviews
90 hotel reviews
Reviews in 70 cities Reviews in 70 cities
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed May 29, 2013

We stayed here twice, first in a deluxe room for 2 nights, then in a lake view room for our last night in Myanmar. In both cases we were very happy with the hotel. The staff are so friendly and helpful. Check in was smooth (pre booked and paid) and we were shown to our room promptly.
The bed was the most comfortable we had throughout our 3 weeks in Myanmar with lots of pillows to choose from. Huge shower in a large bathroom complete with ample fluffy towels, toiletries and hot water. We were left a few bottles of water every day and they re-stocked morning and afternoon. TV had lots of international channels for a relaxing evening after hectic days on our feet. Wifi was the best we had in Myanmar too (there was a wireless router in our room).
The pool was sensational and we were lucky and had it to ourselves. There were lots of sun lounges overlooking the lake and we also had beer and lunch at the pool side bar which wasn’t very expensive and definitely yummy. We ate in the restaurant for two dinners and one lunch and the food was delicious! We tried local and western food and could not fault it, though a lot more expensive than if you ate in town – but that’s to be expected of any hotel. My vegetable sandwich was better than many focaccias or rolls I would get at home – really yummy! There were two happy hours and they served our drinks with complimentary canapés. We enjoyed sitting outside enjoying the evening breeze and listening to the birds and squirrels. Breakfast had a huge selection of hot and cold, Asian and Western foods and good coffee.
Location was fantastic and we walked to Shwedagon pagoda as well as around the lake. We found it so peaceful. A taxi to the city centre (e.g. Sule pagoda or the market) was 1500 kyats. The hotel and grounds are immaculate with lush gardens (guarded by a dinosaur) and lovely outlook to the lake.
I really enjoyed our stay and would stay there again if we get back to Yangon.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, May 31, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We learnt that you enjoyed the hotel and its services, the staff, room, pool, garden, food and beverages.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Kandawgyi Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Ha Noi, Vietnam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2013

The Kandawgyi Palace Hotel in Yangon is located by Kandawgyi Lake (or Royal Lake).

I appreciate its Myanmar architecture, lush greenery surroundings and tranquil lake. I enjoyed the stroll on the bridge over the lake and caught a good view of the Shwedagon Pagoda.

Service was excellent, the hotel staff are approachable, polite and friendly. The room that my partner and I stayed was located on ground floor, which opens out to the veranda and overlooking the greenery and lake. It was a memorable experience for both of us.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Chief Organization Officer at The Kandawgyi Palace Hotel, responded to this review, June 1, 2013
Dear Ms. Celia Y.,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared. We are happy to read you enjoyed polite and friendly our colleagues, Myanmar architecture, garden and lake.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kandawgyi Palace Hotel

Address: Kan Yeik Tha Road | Mingalar Taung Nyunt Township, Yangon (Rangoon), Myanmar
Location: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Yangon (Rangoon)
#6 Family Hotel in Yangon (Rangoon)
#6 Business Hotel in Yangon (Rangoon)
#6 Romantic Hotel in Yangon (Rangoon)
#7 Luxury Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Kandawgyi Palace Hotel 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Kandawgyi Palace Hotel
Hotel Kandawgyi Palace
The Kandawgyi Palace Hotel Yangon, Myanmar

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