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“Nice Hotel with Amazing Breakfast Choices” 4 of 5 stars
Review of The Kandawgyi Palace Hotel

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The Kandawgyi Palace Hotel
4.0 of 5 Hotel   |   Kan Yeik Tha Road | Mingalar Nyunt Township, Yangon (Rangoon), Myanmar   |  
Hotel amenities
Ranked #6 of 83 hotels in Yangon (Rangoon)
Bremerton, Washington
Top Contributor
215 reviews 215 reviews
42 hotel reviews
Reviews in 48 cities Reviews in 48 cities
117 helpful votes 117 helpful votes
“Nice Hotel with Amazing Breakfast Choices”
4 of 5 stars Reviewed February 7, 2013

We stayed in The Kandawgyi Palace Hotel our first days in Yangon and were quite pleasantly surprised at how nice it was. My friends and I loved all the variety of food offered for breakfast. The rooms were beautiful and clean. The only problem I encountered was water leaking over the floor from the combo shower/tub. Wifi worked well enough in the room that I could Skype on my iPad. One evening we decided to eat dinner in the main dining room, but it was booked out for a wedding. We looked at the menu in their Chinese Restaurant. I decided to eat a protein bar in the room while my friends stayed and ordered. They liked the food, but it wasn't anything close to what was listed. We think the kitchen was overwhelmed.

Room Tip: If you are lucky you might see the tip of Swedagon Pagoda from your room.
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 11, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager.
Kandawgyi Palace Hotel

and
Russell Blagg
Chief Organizations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 5, 2013

The Kandawgy Palace is a very charming hotel. Impressive architecture with colonial style. Grandiose lobby. The view on the lake is breathtaking and so peaceful. Large pool and garden where to walk and rest. The rooms are tidy and clean, though simple but very nicely decorated. The bed was very comfortable. The bathroom had all the amenities of a luxury hotel. Staff is welcoming and very courteous. I would advise to ask for the rooms with view on the lake. Breakfast is sumptuous with all the continental and Asian choices for all taste. I would recommend the hotel to everybody, for families, couples or business.

Room Tip: Rooms with view on the lake.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 11, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager.
Kandawgyi Palace Hotel

and
Russell Blagg
Chief Organizations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beihai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2013

Nice hotel. However even in corporate suite the water wasn't hot in the evening. Impossible to take a good and relaxing bath. If you pay in advance by wire transfer, you may be asked to pay again for the room charge. Make sure to refuse. In our case when we arrived they told us that they had not received our wire transfer and they asked to pay again for the room charge. We were sure that they received the money so we refused. We met some other guests later on and they told us that they encountered the same situation! Very surprising! So be careful, it may be a scam or a problem of internal organization that they seem to be unable to solve. But do not pay twice your room charge!

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 7, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on trip advisor. We greatly appreciate that you took time to write them, as our guests’ satisfaction is our main priority.
Myanmar was subject to various sanctions and even currently not completely able to conduct global financial transactions. Therefore, it takes longer than expected time to process and receive confirmation on transfers made on certain international currencies. This is unfortunately the current status and we hope it would be resolved soon.
In the mean time we have taken corrective actions to improve our services and facilities.
We would like to take this opportunity to thank you for your support and we hope you would visit us once again.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager
Kandawgyi Palace Hotel
Kan Yeik Tha Road
Mingalar Taung Nyunt Township
Yangon, Myanmar
Email: zawmyo.tun@kandawgyipalace-hotel.com
Phone: +95 1 382919 (or) 382912
Mobile: +95 9 2034607
Fax: +95 1 382917
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amphoe Bang Rachan, Sing Buri, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

First of all I'm very impressed by the service and hospitality of the staff. Since I stayed there for 3 months, I think this is the most important. The location facilities and decoration I don't need to tell you how luxurious it is, see it for yourself and you will love it like I do! ^_^
By the Kandawgyi lake with beautiful scenery? this is heaven! (not to mention how close it is to Shwe dagon pagoda) I give 5 star! ---Eddy patvarapong

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 7, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager.
Kandawgyi Palace Hotel

and
Russell Blagg
Chief Organizations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, Quebec Canada
Top Contributor
77 reviews 77 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 1, 2013

Just walking in, you know you are not in a "Boutique Hotel" Impressive entrance, large fancy lobby, and staff everywhere, with tour groups checking in and out. Lots of hustle & bustle!
Our room was a lake front suite on the ground floor. We were happy with this as the other side faces a parking lot under construction. Good size room, with all the usual stuff. Pool is quiet,but a bit cluttered with falling leaves etc. Great service, attentive staff, and good restaurants. Downside is as others mentioned $4.00 cokes, poor internet connections (All over Myanmar!), and high prices (Room was $ 330.00 US). Room features a beeper that sounds when the door is open. Bad news is that when your neighbour checks out at 5AM you hear it! A bit noisy at times. We did look at a few other hotels that were rated higher during our visit in Yangon, and thought that we had the better property overall given location/sights/facilities etc. We were playing it safe when we booked, because we had never been in the country before,and were happy with the result! No surprises

Room Tip: Lake front view is a must.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 7, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager.
Kandawgyi Palace Hotel

and
Russell Blagg
Chief Organizations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 31, 2013

Wonderful view of Shwedagon from outside my room. Couldn't get free wi-fi to work in my room, but it worked fine in the lobby. Staff was very friendly and kind. We had dinner in the lobby restaurant one night, it was first rate. I thought $4 for a Coke was a bit high, though.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell B, Manager at The Kandawgyi Palace Hotel, responded to this review, February 7, 2013
Dear Sir/Madam,
Thank you very much for choosing Kandawgyi Palace for your recent stay in Yangon, Myanmar. We have read your comments about the hotel and its services on the trip advisor. We greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It is very important for us that our guests’ experiences are shared.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your support and we hope to see you again soon at Kandawgyi Palace.
Kind regards
Zaw
Zaw Myo Tun
Rooms Division Manager.
Kandawgyi Palace Hotel

and
Russell Blagg
Chief Organizations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosseto
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 30, 2013

The hotel is on the Kandawgyi (pronounciation: kaan-daa-u-gee) lake. The pool, with a splendid view on the lake, is very beautiful. I highly recommend the restaurant (despite the steep prices) and in particular their 'chicken with cashew nuts', it comes in a fried dough basket, with lots of vegetables and is really tasty!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Kandawgyi Palace Hotel

Address: Kan Yeik Tha Road | Mingalar Nyunt Township, Yangon (Rangoon), Myanmar
Location: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Yangon (Rangoon)
#5 Luxury Hotel in Yangon (Rangoon)
#6 Business Hotel in Yangon (Rangoon)
#6 Family Hotel in Yangon (Rangoon)
#6 Romantic Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Kandawgyi Palace Hotel 4*
Reservation Options:
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Also Known As:
Kandawgyi Palace Hotel
Hotel Kandawgyi Palace
The Kandawgyi Palace Hotel Yangon, Myanmar

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