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“Well recovered!” 4 of 5 stars
Review of Moorings Hotel

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Moorings Hotel
3.0 of 5 Hotel   |   Lini Highway | P.O. Box 1404, Port Vila, Efate, Vanuatu   |  
Hotel amenities
Ranked #32 of 46 Hotels in Port Vila
London, United Kingdom
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
“Well recovered!”
4 of 5 stars Reviewed yesterday NEW

Was there 3 weeks after cyclone pam, and the hotel was up and running well!
Basic rooms, a little small, nice pool overlooking the water, and easy access into town.
The waffles at breakfast were good too!

Room Tip: The rooms looking directly into the harbour look good
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
new zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Have just returned from Vanuatu and stayed at the Moorings Hotel during our time. The location is excellent with only a 5-10 minute walk into town. The view at sunset is amazing - great to sit on the decking with a glass of wine and watch the sun go down. Considering that we went 4 weeks after Cyclone Pam, all the facilities were up and running and met all of our needs. The rooms are a little bit small but has everything that you require. Yorick and the staff were very accommodating and helpful with all of our needs and questions. Thank you for making our time in Vanuatu enjoyable :-)

Room Tip: Rooms 301 - 303 - they have the best views!!
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Brisbane, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed February 16, 2015

This was my eighth visit to Port Vila, and third to Moorings, so I knew what I wanted for this part of my stay. I chose Moorings for it's value, proximity to town (and my favourite bar, The Anchor Inn) and for having stunning water views. Firstly, I got an exceptional last minute deal for a harbour view room and that in combination with having a level, shady walk into town and having continental breakfast included, made it a deal too good to refuse.

The rooms are small but very clean and ours was quite well maintained. We had enough room to live comfortably out of two suitcases and unpack our toiletries. We enjoyed coffee and drinks on our private deck, with new deck furniture, overlooking the harbour and the small bar fridge was large enough to hold a six pack of Tusker, a bottle of Baileys and some ice. From the private deck or pool deck you can see the cruise ships come and go, watch the fishermen each day and see absolutely stunning sunsets.

We enjoyed consistent hot water and reasonable pressure. My only complaint with any part of our stay is that the bed was very firm. I found it quite uncomfortable, but I assume all the queen rooms would be the same. Perhaps others enjoy this level of firmness. The two pillows given were quite flat which made the bed seem harder. We asked for more pillows and this added to the comfort level considerably.

The pool was sparkling clean and the gardens are simply beautiful and give the place a feeling of a much larger hotel area.

We enjoyed the continental breakfast each day and found it quite substantial enough to see us through to lunch. It included tea, coffee, juice, full cream and skim milks, pancakes, cereals, baguette, bread/toast, conserves, fruit salad and fresh sliced fruit. I love those fish shaped pancakes with fruit salad!

We had a few drinks at the bar, and would have had more except that the Happy Hour only included beer. We didn't have any other meals there so can't comment on the restaurant. This place is undergoing refurbishments right now and I'm really expecting good things because the improvements so far have been great. This includes a waterfront bar and dining area, the old bar is being reinstated and the nightclub has been closed down permanently. I think I saw that it has been relocated off site somewhere.

We really enjoyed our stay and I'll probably be back to see what improvement have been made.

Room Tip: If you are booking a harbour front room, ask for ground floor.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorick N, General Manager at Moorings Hotel, responded to this review, 3 weeks ago
Dear kerryandjake,

Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay at Moorings Hotel. I have had a chat with our ownership only this morning and they will endeavour to review all of our bedding in order to address recent feedback on firmness. This will also included the purchase of new pillows where needed.

I shall also be giving our Happy Hour a once over ;)

Warm regards,
Yorick Nicholls
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Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 12, 2015

The hotel is ideally situated 5 minutes walk to the center of port villa and within easy reach of the airport, it sits right on the glistening waters edge surrounded by well maintained tropical gardens and has a small but beautiful pool, staff are friendly and attentive however the rooms are very basic and not comfortable, the walls need repainted with some artwork, beds and bedding need replaced, we had very limited hot water with poor water pressure, the TV was 20 years old and didn't function, we didn't choose the hotel to stay in the room and watch TV so this didn't spoil the experience, the bar is well stocked with loads of gorgeous cocktails to choose from and the food menu is pretty good too, I'd say its quite expensive compared with UK prices although similar to other bars and restaurants on the island, we attended the Melanesian night which was very enjoyable, overall I'd recommend this hotel for the friendly staff and cleanliness.

Room Tip: if you're looking of peace and tranquility ask for a room with a view over the water you'll...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Service
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Yorick N, General Manager at Moorings Hotel, responded to this review, 3 weeks ago
Dear Rachael A,

Thank you kindly for your review.
We are pleased that you had chosen to stay at Moorings Hotel and we shall endeavour to improve on all of your observations. As a matter of fact, all rooms are now being equipped with brand new wardrobes, all TVs being upgraded where necessary, we are currently working on in-room wall decor (we expect that to take longest given PAM and the delays in getting local art), and maintenance are due to repaint our interiors once the cyclone repairs are completed.

You will also be pleased to know that our new Executive Chef Evanne Kerr has released his new Fusion cuisine menu featuring Entrees for less than 1,000vt and Mains for no more than 2,000vt! We are definitely mindful of Vanuatu dining pricing and endeavour to meet international trends.

Once again thank you for your constructive feedback and we do hope to have the pleasure of presenting you to a vastly upgraded Moorings Hotel sometime in the near future.

Kind regards,
Yorick Nicholls
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Community of Madrid, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

We expent in Moorings one week and it was great. Next to the center of Port Vila, just a 5 minutes walk next to the bay, which is a beautiful walk.
The service was great and the staff really nice to us during all the time, the room is not very luxurious, standard, but enough to have a good time.
The best thing about the hotel was the great views, it is really good to just relax with a beer and enjoy the sunset at the bar.
I really recommend this hotel as comparing to the others is the one that have the best views, although others may have better facilities.

Room Tip: The rooms with views to the harbour were the best.
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorick N, General Manager at Moorings Hotel, responded to this review, January 25, 2015
Dear carmenzm2015,

Thank you for taking the time to review your stay.
We are pleased to read that you have enjoyed your time with us in Vanuatu.
The hotel is now closing for 6weeks during which we will be undertaking room renovations, amongst many other projects such as swimming pool, restaurant, roofing renovations, etc... A long awaited opportunity since September 2014 when Moorings changed ownership and management.

We hope to have the pleasure of introducing you to the new Moorings Hotel post March 2015 and until then we wish you a very prosperous new year 2015!

Kind regards
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Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

We stayed at Moorings in early January. We had an ocean front room and while basic, it had everything we might need - modern bathroom, queen sized bed (although this was two singles pushed together, it did the trick), mirror, aircon, fan, covered windows (with see-through net, so that you could leave windows open and not have to worry about uninvited guests of the bug variety) and a small fridge. The staff were fantastic, and the pool area a good size and very well maintained. The food was really good, and averagely priced (NZD $19 for a burger). We were initially concerned about the sign announcing the onsite nightclub, but it didn't seem to run while we were there, giving us a lovely peaceful night's rest every night. Just a short walk (5-10 mins) into Port Vila. Overall, we were very happy with our choice to stay here.

Room Tip: Definitely get ocean front - the view is gorgeous :-)
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorick N, General Manager at Moorings Hotel, responded to this review, January 14, 2015
Dear Juliet C,

Thank you very much for your kind words.
We are truly pleased to hear that you have enjoyed your stay at Moorings Hotel.
Yes, apologies for the confusion with the Nightclub. It is indeed permanently closed and rightfully so since our takeover in September 2014. We are currently finalising designs on a new road signage which we are very excited about.

Thank you once again and wishing you a very prosperous 2015
Kind regards
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

We stayed here for our honeymoon we were greeted by stanley an absolute gentleman he upgraded us to the ocean port view.
The new owners were upgrading daily and the facilities are good, there is a little improvement needed which I'm sure is coming furniture a lick of paint etc and a the new bar by the pool is looking good.
Advise on the island was excellent overall we enjoyed moorings and recommend this

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorick N, General Manager at Moorings Hotel, responded to this review, January 12, 2015
Dear George H,

Thank you for taking the time to review your stay with us at Moorings Hotel.
We are pleased to see you enjoyed your stay and your lovely Harbourside Queen Room.
We hope to have the pleasure of your company in the future to introduce you to the many improvements that are due for completion in a matter of a couple of months.
Wishing you a very prosperous 2015!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moorings Hotel

Address: Lini Highway | P.O. Box 1404, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Moorings Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Moorings Hotel is Port Vila's latest Hotel accommodation offering to the tourist market on the harbour, with amazing views, all ensuite rooms, pool & Moo's Bar & Grill, and more! With a gorgeous harbourfront location and only 5 minutes walk to town, The Moorings is the perfect spot to relax in tropical paradise! Moorings comprises 26 air conditioned rooms 8 of which are absolute harbourfront and 18 opening onto balconies or the pool deck. ... more   less 
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Also Known As:
Moorings Hotel Port Vila
Moorings Hotel Vanuatu/Port Vila

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