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“Another awesome time at Hideaway” 4 of 5 stars
Review of Hideaway Island Resort

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Hideaway Island Resort
2.5 of 5 Resort   |   PO Box 1110, Port Vila, Efate, Vanuatu   |  
Hotel amenities
Ranked #13 of 46 Hotels in Port Vila
Certificate of Excellence
New Zealand
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Another awesome time at Hideaway”
4 of 5 stars Reviewed October 25, 2012

This was the first time we took the kids to Vanuatu, and wow what an intro. The snorkelling was the best, and easy for even the less confident swimmer.
My parter rated the eye fillet as the best steak he has had.meals were good and the prices were very reasonable. We had a family bungalow , and it was extremely comfortable, and once again good value. Not luxury , however roomy and an excellent choice away from the busy city.
Very handy to the beach bar at Mele. This on a Friday is an excellent choice for family entertainment. Fire dancers a hit for the ten year old.
Hideaway provides excellent entertainment for the whole family. I found staff extremely warm and helpful. The ladies in the office were able to get our domestic tickets emailed to us, and wen the extra mile
Bungalows cleaned every day.
I think this side of town is the nicest and I do know the kids preferred this experience.
Overall the people are so friendly
Great budget accommodation in the best location in villa for main attractions.
Buses were there all the time, to take you into town. We did a lot of local walking as well, including Mele
Would come back

Room Tip: One bedroom bungalows are the way to go
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Te Puke, NZ
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 15, 2012

First time staying at Hideaway and it will not be the last. Our bungalow was spacious and clean with one bedroom and kitchen/lounge with seperate bathroom. Tea, coffee, milk, soap, etc was replaced every day and plenty of it. There was no hairdryer, just a minor matter the sun dried the hair anyway.
Breakfast was sufficient and constantly refilled and if you wanted a hot breakfast you pay for it, fair enough. A la carte menu was great and the food plentiful and tasty. Loved the chicken curry!!
The Melanesian Feast was fabulous and so was the entertainment. The Beach BBQ was just ok, not worth the money. It was fun watching movies on the beach. The staff were lovely, friendly and always willing to help.
From what I could see of the twin share rooms they were not what I would stay in. The bathrooms are not attached to the rooms and quite a few people from the beach would use the facilities even though they weren't supposed to. Ideal for backpackers or cheap stays.
The swimming and snorkeling was the best at high tide but people need to stay off the coral!!! Would like to see staff remind them when people arrive. People off the cruise boats seem to be the worse from our observations. Be prepared for the influx of people when the cruise boats are in. The peace and quiet is shattered!!
If you want luxury don't come here. Hideaway is a basic resort with none of the frills and don't come here expecting any.
In fact stay away and my husband and I can book our stay more easily.

Room Tip: Overlooking the lovely sunsets, which happens most nights
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 5, 2012

My family of four, boys aged 9 and 12, stayed at Hideaway twice in September. The first time we stayed in the 1 bedroom bungalow which was great. The boys had good beds in the living area and we had a separate bedroom. It was very spacious and had a great deck looking out to sea. It was not fancy but was fine for us. The second time, we stayed in two of the twin share rooms. They were very small and close together and the shared bathroom facilities for the 6 rooms were grotty and unsatisfactory. I would come back to Hideaway as the snorkelling and location is good but would stay in the higher level accomodation. Food was good but the staff were not very friendly. The pool is great and my boys enjoyed playing billiards on the deck.

Room Tip: Unless you are a 20 year old backpacker traveling on the cheap, choose a one bedroom bungalow over t...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 1, 2012

My wife and I stayed for 3 nights at the resort after a week in Espiritu. The reviews were quite mixed so we were prepared for the worst...but we had a great time overall thanks to the staff (especially Paulina!!). We originally booked a twin share rooms which was basically a very clean concrete box about 3m x 3m with a shared verandah overlooking the water.....we were happy with that except that we didn't know it was shared outside toilet and shower (I know, we should have researched better)....and only two for 6 rooms !! We would have adapted to this except it was always swimming in urine-smelling water and constantly in use and usually no hot water.

We upgraded for the second and third night to a bungalow.....and it is MAGICAL. I cannot imagine a more perfect tropical accomodation....spacious private bungalow amongst the tropical trees with ur own private beach and coral ocean.......hammock and deck chairs, couches, large beautiful interiors, big bed. We could have stayed there for a month. A white pebble-stone path links the bungalows through the beautiful tall trees to the front of the island where all the facilities are.....restaurant, dive shop, reception with long lovely couches and a pool table, gift shop, ferry wharf and of course the endless line of deck chairs next to the blue water.

The dive shop......amazing setup and the best I've seen as a Dive Instructor of 8 years. Brand new scubapro BCDs, mares regulators, "volo" type white fins and mares wide-vision mask and snorkel. They have diver-propulsion vehicles, a nitrox membrane, underwater digital cameras and a nice big bench for setup. The Divemasters are mostly very friendly and above-all EXTREMELY safe and by-the-book....was so refreshing to see an actual onshore dive-briefing with maps because I see it so rarely. The boat-ride is at most 10 MINUTES and is dead-flat. Drop down, see the mostly-dead coral with thousands of tropical fish and then deco-stop and ascent and go home.....how diving should be !! (except for the dead coral). Thankyou so much to Nedge and Kevin for being so great.

Restaurant food was top-notch but we often saw people waiting over an hour for food, and its expensive (Sydney restaurant prices). The beach and water CANNOT BE BEATEN !! Sand that is raked all day by patient ni-Vanuatu to keep flat, the waters-edge is coral which is great because you avoid sand-covered wet thongs and feet, and there's live coral and fish within a few meters of the shore....just the best. I cannot recommend it enough.

Thankyou so much to the staff for making it so magical for my wife and myself. They even sang a song just for us two on Malenesian night ....thankyou so much to Veronique and the girls!! It was 10/10 and we will be back.

Room Tip: Warning !! Twin-share is shared outdoor toilet backpacker style !! If you cant handle that then Bung...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 30, 2012

We stayed at Hideaway Island Resort for the first two nights of our honeymoon.

Whilst the fare was quite pleasant (albeit on the windy side of the island), there was a definite lack of customer service.
When we arrived off the boat no one greeted us. I thought our suitcases would have been a giveaway that we were guests and not day trippers.

The restaurant is virtually impossible around lunchtime. You can't order from your table but instead have to queue along with the hoards of day trippers to order and pay at the counter. We found it was quicker to get on the boat and go across the channel to the beachside cafe for a meal.

I'd strongly urge management to allow table orders and if you can't provide proof (eg your key) that you're staying on the island, then you can head on up to the counter to pay.

The snorkelling was ok, but not quite as good as we thought it would be. The paths and beach are all ground up coral which is a little sharp underfoot so be sure to take wet shoes.

The highlight of our stay was the only staff member who introduced herself to us (and I'm sorry I can no longer recall her name). We asked about local cuisine and she brought a tuluk from her village for us to try. It was delicious!

Stayed July 2012, traveled as a couple
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Sydney, New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2012

The hideaway was almost the perfect place to relax for a short time. The fish curry was excellent and the continental breakfast hit the spot. Happy hours made the drinks a reasonable price although you have to ask that the cocktails be properly mixed or they serve something that looks and tastes like a slushy. The room was kept as clean as the sand and coral would allow.
The only negative comments I would make are that the towels in the rooms were too small and there was one hotel size soap in the communal bathroom.

Room Tip: I did not see any rooms other than the Dorms and I had one of those to myself.It would be extremely...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed September 14, 2012

Hideaway was recommended by friends.We initially had a couple of reservations,parts of the main building are in need of some TLC,the pool table suface was ripped badly,our shower head was a little random and Management need to put another sign at bottom of the Bungalo 13 path,as we were getting day trippers wandering up and into our private area.
The staff were very friendly,room nice and clean,bed comfy,etc.Enjoyed our pet Gecko who lived in our ceiling.
Wouldnt recommend Melanesian Feast,but snorkling out to Bouy fantastic,Beach Bar nice diversion and lovely swimming in Mele Bay.
Great place to be based for a week

Room Tip: Bungalos on west side got no prevailing winds for the week we were there which was a bonus
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hideaway Island Resort

Address: PO Box 1110, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
#2 Business Hotel in Port Vila
#6 Top resorts Hotel in Port Vila
#11 Family Hotel in Port Vila
#12 Romantic Hotel in Port Vila
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hideaway Island Resort 2.5*
Number of rooms: 25
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Also Known As:
Hideaway Island Hotel Port Vila
Hideaway Island Port Vila
Hideaway Island Resort Vanuatu/Port Vila

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