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“Resort has it all, no need to leave” 5 of 5 stars
Review of Eratap Beach Resort

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Eratap Beach Resort
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4.5 of 5 Resort   |   PO Box 3037, Port Vila, Efate, Vanuatu   |  
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Ranked #1 of 46 Hotels in Port Vila
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Resort has it all, no need to leave”
5 of 5 stars Reviewed December 30, 2010

We travelled to Eratap with our 4 children aged from 10 to 16. The resort was a peaceful paradise for all family members. There were ample activities if you were feeling energetic and plenty of peaceful areas to relax and unwind. The food was a highlight. I have never eaten so decadently for 6 days straight in my life. We did not tire of the regular menu as we were constantly ordering the amazing daily specials; lobster, mussels and prawns were abundant. Each morning as we ate breakfast we could watch the local fisherman catching fish. My husband and I chose the meal plan which was worth while. We found the prices including alcohol to be very reasonable considering the high quality. I would highly recommend Annie at the spa for an excellent massage. She also gave my daughters a lovely manicure. Reef shoes are essential as the shoreline is surrounded in coral. Aeroguard is also necessary 24/7. The ocean was beautiful and warm for swimming and snorkeling. The staff were very accommodating and polite. They were not intrusive but always available when you needed them. Each morning you are given your current room account to check over and correct which we found very convenient, no nasty surprises on check out! We travelled into Port Vila one morning, which we found hot, dirty and uninviting. There was no great shopping although worth going to the open food market for the cultural experience. There is no need to leave Eratap Resort during your visit, our children were not bored or looking to go elsewhere.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Thai first
  • Any
English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed November 29, 2010

What a fabulous place! You feel like your staying with long lost friends. From the moment we met Robert at the airport we knew we were in for the best holiday we have ever had. (He is such an asset to the resort so much local knowledge and history at your fingertips!)
I would like to commend all the fantastic staff that we met during our stay Andre (thanks for the coconut) Clifford (always smiling) Carlos, Steven, Clifford, Jenny and Yvonne and the rest of the gang.
We stayed for 7 nights for our honeymoon in Villa 12. Plunge pool, beautiful views and privacy! What a serene part of the world. I would not choose to stay anywhere else when we go back to Vanuatu.
The meals at the restaurant were fantastic. We looked forward to breakfast every morning. If we went back again i would opt for the meal plan as none of the other restaurants we dined at compared to the quality of Eratap.
The entertainment was great. Looked forward to the daily activities board always something interesting.
Nothing at all was too much trouble for any of the staff. To my delight one evening upon commenting on the coconuts i was served up one with a straw :)
We visited the Eratap Village Church on the Sunday and were in awe of all the beautiful colours of the women's handmade dresses and all those beautiful little smiling faces of the curious children in the pews in front.
Upon arrival in Port Vila I was quite taken aback at the living conditions but after a tour of Eratap Village you come to realise that maybe we have it all wrong. Always a smiling face just around the corner. Everyone but the road workers waved at us on our trip around the island.
Can't wait to go back (Hopefully for a 1 year anniversary :) )
I would have to say that we have definately found a special place...that place that you have fond memories of always and long to return to.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 29, 2010

The Eratap beach resort near the village of the same name is about 30min by car from Port Villa. It is on an idilic private tropical peninsular with just a small number of individual cabins. We were met at the airport and driven to Eratap by resort staff. Don't fret about what some people have written about the road, we expected trouble but it was no big deal.

The staff are super friendly, the atmosphere relaxed. We organised SCUBA diving on two days, one at the resort and the other elsewhere. We also used the pool, the restaurant, massages, kayaks (do this!!), speed boats for picnics, the play ground, and several of the organised group activities.

I believe children are only welcome part of the year but when they are welcome they are made very welcome. Ours were almost two and almost four.

If you need somewhere to unwind, try Eratap.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 26, 2010

My wife and I celebrated our 25th wedding anniversary by staying at Eratap Beach Resort on the island of Vanuatu. The resort, staff and service were all superb. I can't say enough positive things about the whole place. It is peaceful and yet lots to do if you want. Food and service is like being at a 4-5 star restaurant. The staff can't do enough for you.

I highly recommend it to everyone. The island is very interesting and is a postcard for what a South Pacific Island would look like.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2010

I cannot believe how lucky we were to have found Eratap Beach Resort!!!! My husband & I have just returned from a 7 night stay to celebrate our 20th Wedding Anninversary. We stepped off the plane to the sounds of a Vanuatu band playing Island music and the huge smile of Robert, the mini-bus driver, who was waiting to take us to the Resort. Along the way Robert chatted and gave us tips and information and pointed out places of interest along the way. I had heard about the bumpy road and expected the worst but Robert knows the road like the back of his hand and seemed to miss nearly every pot hole along the way. The fact that the road leading up to the resort is bumpy shouldn't matter in the slightest, as the place you arrive at is well worth the trip. The Resort is absolutely beautiful in every way. Our Villa was very clean, well appointed and very comfortable with amazing views of the ocean. It was lovely to lay in bed and fall asleep to the sound of the rolling waves of the ocean.

The food at the restaurant was excellent breakfast, lunch and dinner and we found ourselves excited about what we were going to try next. We were never disappointed. The staff at the Restaurant were also amazing. Andre, Clifford, Jenny and Yvonne were always there to ensure you had everything you needed and were always friendly & polite.
We also thoroughly enjoyed the Friday night bon fire on the beach toasting mashmellows and the Wednesday night entertainment by a local island band.

Tony and Louisa, the owners, were also always on hand and were friendly and most helpful. Their dream of building a 5 star resort at Eratap has certainly been achieved. Pascal and Mary the reception staff were also lovely.

The Resort was quiet, relaxing and a perfect place to get away from our busy city life. We did go into Port Vila on the mini bus from the resort to do some shopping which was interesting. We also went kayaking on the lagoon, out for a picnic to deserted Castaway Island and had a relaxing massage in the Day Spa. The main and highlights of our stay were going on a Buggy ride through the villages and visiting Eratap Village with two locals, Paulo & Mac. It was amazing to see their village and how they live. Everyone we met in the village was smiling and cheerful and the children were just gorgeous. The rest of the time we swam in the stunning pool and relaxed on the lounges by the beach.

Eratap Beach Resort is the ultimate destination for complete relaxation & indulgence and I cannot wait to return.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 19, 2010

Just back from 8 days in Vanuatu, the last 4 at Eratap. As there was limited availability in the 10 ocean front villa's, decided to hang the expense and stay in honeymoon villa # 11... best decision ever!!!

It was an amazing villa, right on the penisula with its own private beach, plunge pool and under cover day bed. One night we had dinner there (no extra cost), just the two of us in the most amazing location as the sun set.

The villa's had both outdoor and indoor shower options, I only used the indoor one once!

We took advantage of the free kayaks and headed over to Castaway Is. Awesome snorkelling. We also snorkelled straight out from our own private beach... saw heaps of Nemo's and the greatest vareity of starfish ever!

Food was awesome, fresh, tasty, great variety, no need to go anywhere else to eat. Service was brilliant from all the staff.

Only negative was I did get attacked by mozzies on the first night.... watch out for them sneaking into your villa.

In terms of tours, we stayed at other cheaper places earlier in our stay on Santo & Tanna Islands and enjoyed adventurous tours. While at Eratap we stayed put and enjoyed the place and its surrounds and came home so relaxed...

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed November 15, 2010

Eratap Beach Resort is an amazing place to stay. My husband and i returned from our honeymoon yesterday from our trip and i just had to get on here to let everyone know that it is the best place i have ever stayed.

It was relaxing, the staff will go out of their way to do anything for you. We had car hire problems and the manager Tony rang the car hire place and soughted out our issues. Staff are friendly and there is no "Island time" here in relation to service.

Food was exquisite. We regret not getting a meal plan for dinner. Included breakfast was awesome always fresh and hot.

Rooms were serviced beautifully everyday, no items were stolen from our room. The rooms thereselfs were modern well maintained but very traditional in style. The villa was literally 15 steps to the beach.

Truely an amazing experienced and well worth the money,=. Would go back in a heart beat.

Thanks Eratap :)

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eratap Beach Resort

Address: PO Box 3037, Port Vila, Efate, Vanuatu
Phone Number:
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Port Vila
#1 Top resorts Hotel in Port Vila
#1 Luxury Hotel in Port Vila
#1 Spa Hotel in Port Vila
#1 Romantic Hotel in Port Vila
#2 Family Hotel in Port Vila
Hotel Class:4.5 star — Eratap Beach Resort 4.5*
Number of rooms: 12
Also Known As:
Eratap Beach Hotel Port Vila
Eratap Beach Port Vila
Eratap Beach Resort Vanuatu/Port Vila

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