The Palau Royal Resort.....what an interesting experience! Our first choice hotel was unavailable, and the airline ticket office recommended the PRR. We were disappointed that the other hotel wasn't available, but surprisingly impressed with this one. The staff, for the most part, was extremely helpful and nice. The room was clean and as comfortable as most hotel rooms. The view from our room was awesome, and the grounds are beautiful! The food in the restaurant was way overpriced but delicious. Everything on the property was overpriced, but being from Guam, where all pricing is geared towards the Asian tourist market, we were used to that. There were a few things that were beyond tolerable, however. The room service tray sat outside our door for 2 days. We saw housekeeping in the corridors all the time, so I have no idea why that was, but it was annoying and smelly. When I finally called to complain, they sent someone to get the tray. The other problem is their internet connection. They charge you to use their 'internet cafe' but the connection is so poor, it can take more than 20 minutes to transmit one small email. They should just take it out, rather than stealing people's money for a service that doesn't work properly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Outdoor / Adventure