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“Very comfortable” 5 of 5 stars
Review of Palau Pacific Resort

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Palau Pacific Resort
4.5 of 5 Resort   |   PO BOX 308, Koror, Koror Island 96940, Palau   |  
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Ranked #2 of 23 Hotels in Koror
Certificate of Excellence
Hannover, Germany
Top Contributor
100 reviews 100 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
94 helpful votes 94 helpful votes
“Very comfortable”
5 of 5 stars Reviewed October 22, 2013

We have been here from 17th of May 2013 till 20th of May 2013.Because we wanted to do a private boat tour with Necomarin again(we did in 2012 first),we booked the PPR again.This time we ordered a room facing the beachside (room 1121).Very nice view and very comfortable.The only negative aspect was,that they were doing constructionwork at the jetty.This was a bit to loud and a permanent disturbance.

Room Tip: Take the ocean front rooms first floor.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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508 reviews from our community

Traveler rating
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    44
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2013

Everything about this resort is amazing, from the incredible service to the beautiful setting. Months after my visit I still miss watching the stunning sunsets from the Jacuzzi. If you snorkel rather than dive, make a few new friends then ask the concierge to arrange a private boat for the day. The big Drop Off is one of the best snorkeling experiences in the world.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2013

Good, comfortable resort. The staff is excellent and provides personalized service.
Just ask and they will try to please. The beach is wonderful. The resort layout is good. The rooms are good. What is not so good: food quality is only average, menu average, beer and wine choices very, very limited.

The bad: overpriced. This is basically a three or four star resort charging five star prices. It is, however, clearly the best resort on Palau.

I would stay again if on Palau, but I would be in Palau only for the scuba diving (spectacular diving!)

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 8, 2013

Very happy that we chose this hotel. Couldn't be nicer! The staff went out of their way to accommodate our needs. Everyone from the front desk to the kitchen staff to the pool attendants everyone was just excellent, happy & genuinely friendly. The only meal we ate in the hotel was the breakfast buffet and it was spectacular. Great assortment of east meets west with something for everyone,food quality was A++. We arrived VERY early in the morning and the hotel helped hook us up with a taxi tour of the island as well as a great boat captain that we ended up hiring for 3 days for all our water activities while we were there. Traveling around the island we looked at some of the other hotel options and really felt me made the best choice. Look forward to returning to Palau and staying again~!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2013

We stayed here for our honeymoon in January and loved the island! From our research we found that this was the best hotel on the Island and were not disappointed.

The staff was friendly and the rooms did not disappoint.

Highlights - the reef attached to the hotel is probably the best reef for snorkelling. You can also rent water cycles and kayaks from the hotel. I used the spa and really enjoyed the treatment. The little cottages where for the spa are really beautiful and relaxing. The food and beverage manager is from India and was delighted to see Indians at the resort. He even joined us for a drink one night and helped us extend our check out which was very helpful as we had planned a kayak tour that morning and now had a room to come back to to shower and change.

Negatives - the hotel is expensive and everything (including food and drinks) is on the expensive side. The island in general is expensive. Our hotel rate did not include breakfast which was surprising. We were shocked to receive a bill for over $40 (USD) on the first day for breakfast. Additionally, one morning my husband went for breakfast (paid for the buffet) and then came back to wake me up and say with me while I had my breakfast. He ordered a cup of black coffee then and they charged us for it. We told them that we already paid for a buffet breakfast but they said he left the restaurant and hence had to charge for the coffee. My husband doesn't like to fight so we just left it that. Lastly, the hotel is a little away from everything.

Overall I did enjoy our stay and the island is so beautiful and the diving out of this world that I was happy to overlook the negatives.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
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Norman
Top Contributor
137 reviews 137 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 18, 2013

Best resort on the island by.far. Beautiful sandy beach, pool, hot tub, rooms, attitude and staff, Twice daily maid service, Japanese style toilets....the kind that does everything for you, if you know what I mean! Only negative is cost of food and on sight spa...very pricey! the beachside BBQ is $60 to $80 per person.....breakfast buffet is $30 pp. But for a $7 taxi ride, there are several good less expensive options in town. Get a second floor room, they have beautiful pitched ceilings!

Room Tip: Second floor, ocean view, we stayed in room 526
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
91 reviews 91 reviews
63 hotel reviews
Reviews in 52 cities Reviews in 52 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed September 14, 2013

The staff in this resort hotel are among the most helpful, welcoming and friendly I have encountered. For each and every one of them it felt like they were welcoming me into their own home and had a keen interest in making sure I enjoyed my stay. This was not done in an obtrusive way - if you wanted to blend into the background and be left in peace this was also possible.
It is one of the few hotels in Palau that has beach front access which is what attracted me to it. It is a lovely little beach with crystal clear water and, as it is west facing, you get to witness amazing sunsets. In fact sunset was probably the busiest time on the beach as everyone came back from their day's exploits to enjoy the setting sun.

Other reviewers speak about price, and it has to be said, it isn't cheap and you will get more for your money elsewhere in the world (and less in some places!) but you have to remember the remoteness of these islands and all the restrictions they have imposed on themselves in order to preserve this little corner of paradise.

I ate breakfast and a dinner in the restaurant. The food was fresh, tasty and well presented.
On the evenings where I wanted to eat elsewhere the concierge willingly made the reservations and arranged for that restaurant to come and collect me.

The location was fine for me as I was either fine to spend a day on the beach or had arranged day trips where the tour company picked me up either from the resort's jetty or by car. Some people may prefer staying closer to town.

I had a late flight. On request, the staff made facilities available to me to shower in the evening and, of course, store my luggage for most of the day.

I did encounter a couple of issues, not of the hotel's making, but found the staff to be very helpful and accommodating in resolving these issues.

Room Tip: I enjoyed my ocean front room close to the main hotel complex (block 3). I can't say I noticed...
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Palau Pacific Resort

Address: PO BOX 308, Koror, Koror Island 96940, Palau
Phone Number:
Location: Palau > Koror Island > Koror
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Shuttle Bus service Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Koror
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palau Pacific Resort 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Palau Pacific Hotel Koror
Palau Pacific Koror
Palau Pacific Resort South Pacific

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