I could also title this "as good as it has to be". This is the best hotel in Palau - and therefore charges for it. Our stay for 2 rooms was almost $1K per night. That rate gets you the Four Seasons on the Red Sea.
Unfortunately, because it is in Palau and people are dying to get there - they can charge these rates and get away with it. What other options are there? Hence my comment - "as good as it has to be".
It also means that we went to Palau as a destination and due to the overpriced nature of this hotel when we need a beach vacation (we live in Tokyo) we won't head here. We can get a spectacular beach in Guam or Saipan for 1/3rd of the price. Too bad they don't understand that.
The lack of comments in this thread from the GM (unlike with other hotel chains) demonstrates their mgmt's willingness to address this. Whoever owns this is cash cowing the hotel.
- staff are super friendly, some of the best I have seen in a hotel. The entire island is friendly. Amazing service.
- marine sanctuary and white sand beach are a huge bonus. We spent hours snorkelling out there. Beautiful beach.
- rooms are dated but clean (really needs an upgrade - really, really needs an upgrade)
- ala carte menu is good and one of the more reasonably priced at a hotel I have seen
- breakfast was good, but wish they had better cereal choices (they have these little boxes - invest in a few canisters and fill them - higher margin and you can offer more choice)
- good spa, wonderful service
- WAY WAY overpriced. I do not mind paying for quality, but this is ridiculous. You are paying this price because it is Palau, remote, and there are few other choices.
- wifi .. It is satellite so understand the restrictions but really frustrating. Every time I turned my ipad or iphone back on I needed to enter the pass codes. It should capture MAC address and be done with it. If you use an iPhone you needed to use a different card every time. Huge pain.
- nickel and dime on the beach sports (seriously - if I am paying $550 a night for a mediocre room, throw in the beach sports)
- losing out on a ton of dive business because everyone goes to other dive shop. Not sure why they wouldn't focus on that
- ice cream is awful at the little ice cream shop
- only one restaurant option with the upscale restaurant being a room inside the general dining. We went there once and the lobster was overcooked, my fish was dry. We didn't go back and ended up leaving the resort every night (which we do not like doing)
- charging me $5 per coffee in the morning is outrageous when I paid for the morning buffet for the family (I like to get up, grab 2 coffees and wait for the boys to wake up)
They appear to have return business ... But we came to Palau as a one time destination. For us to make the painfully trip back the resort needs to be more.
Will we return? We have done the sights. We may come back to dive at some point, but if we need a beach holiday over the coming year we will go somewhere else.
Too bad .. This place is a gem waiting for some proper management.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia and Cheap Tickets so you can book your Palau Pacific Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palau Pacific Hotel Koror
- Palau Pacific Koror
- Palau Pacific Resort South Pacific