Let me preface this by saying this is our 2nd trip to Palau and our 3rd hotel on the island. We have stayed at the $$$ Palau Pacific Resort, the $ Rose Garden Hotel and the $$ Sea Passion. (will post reviews for the others) My husband and I both give this hotel 4 stars for a Palaun hotel.
The Sea Passion overall was a decent hotel with oddly large showers which i thought were cool. Because it was somewhat empty despite being great dive season I will say it felt a little weird getting off at the 4th floor and never seeing anyone, a little "The Shining"-esque for me. The room was great as was the view. *bugs are a part of life on this tropical island, just be aware of that...we did not have an issue with anything but ants until a visitor the last nite, even at the most expensive resort their solution was just to leave a can of raid in the room. There may be a few little stains on your towels, a few tiles that look dirty, etc..this is totally acceptable in Palau and was similar in the PPR expensive resort we stayed for the 1st 1/2 of our trip just putting it all out there..
The hotel restaurant was extremely slow (but you are on "island time" here, no one is in a rush about anything) as mentioned but we actually liked the food, a lot. I'm a chef if that means anything. The kimchee soup, the chefs chicken noodle soup and the bolognese (add arrabiata) was great. Funny though, I ordered the apple pie and was brought cheesecake with apples on top- the waitress and i had a "who's on first" moment where she was fully convinced that was homemade apple pie. Breakfasts were definitely a little lackluster but were free. a Japanese offering, then meats an omelet station, great poppy seed bread..yum etc... Tried Umi- it was fine, pricey.
Wifi only works in the lobby it is just $5 for your entire stay (can't beat that) The little "man made" beach is great as is the little lagoon type ocean area they had...I could have floated there for hours a day.
Overall my husband said he would and probably will stay there again. Diving with Sam's for 2nd time was not disappointing, they picked us up by boat or by bus depending how many dives we were doing and could easily be walked to in 5-10 mins...they have a great operation there and make sure you do the Mandarin Wall Dive just outside of Sam's it's definitely one of the best in the world for seeing the Most Mandarin fish and they will give you tanks for free.
Finally the piece de resistance of Sea Passion, they have a massage spa on the 2nd floor open from 12 noon to midnite (bizarre hours to me) there is a woman named Nee there that will change your life with her Thai Massage. They are so reasonably priced definitely go for the 2 hour for $75 or 3 hours for just $100. (just take a hot shower afterwards & drink lots of water) She was a amazing, I share just for reference I spent my 1st paycheck at the age of 13 from babysitting on a massage so I have been getting them for a while.
Finally, I noticed the room next to ours was much larger than ours and had a couch and larger balcony and 2 double beds compared to our queen- not sure if it was a suite or that's just how the double bed rooms were, but I would definitely upgrade next time. beds are very hard in this part of the world, the front desk was very accommodating with extra pillow if you need them. There is a little noise issue with the doors slamming but I wore ear plugs, there were also flashing lights on both the A/C unit (pretty quiet by standards over there) and something flashing in the bathroom that is visible in the bedroom through the slatted wood blinds- were it not for my eye mask I would have found this REALLY distracting so bring something to cover your eyes if you like the room to be totally dark.
Enjoy your trip to Palau & Sea Passion!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.