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“Superb views” 4 of 5 stars
Review of Le Pacifique - Complexe Nouvata Parc

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Le Pacifique - Complexe Nouvata Parc
2.5 of 5 Hotel   |   123 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98800, New Caledonia   |  
Hotel amenities
Ranked #15 of 23 Hotels in Noumea
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
“Superb views”
4 of 5 stars Reviewed July 25, 2014

My husband and I, and our daughter and her friend stayed at Le Pacifique for a week at the beginning of July. Wasn't sure what to expect because of mixed reviews, but were thrilled with our adjoining rooms. The views were absolutely magnificent, the room service was regular and thorough and the service was very friendly. I would not hesitate to stay there again as it was very reasonably priced, opposite Anse Vata beach, and close to amenities. The pool was quite cool because of the time of the year, so not many people were swimming. There was plenty of outdoor furniture to lounge on and soak up the sun. Very happy, overall. Only wish there had been more than just a microwave and fridge in the kitchenette. A toaster would have been very welcome.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, September 6, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.

We are delighted that your recent stay with us met with your expectations.
It will be our pleasure to share your positive comments with our staff.

We hope to welcome you back to the hotel in the near future

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stayed 4 nights June 27th to July 1st on the eight flloor. The view is exceptional. Fantastic sunset views. The sliding windows create a balcony. Don't be deterred that this is rated a 2 star hotel. It's the best deal in Noumea. Closest to the beach. Basic, but we've stayed five star many times. The money saved can be used for the extortionate price of dining out in Noumea. Enjoy.

Room Tip: High floor, sea view.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, September 6, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.

We are delighted that your recent stay with us met with your expectations.
It will be our pleasure to share your positive comments with our staff.

We hope to welcome you back to the hotel in the near future

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2014

we had to spend a night in Noumea, before boarding Coral Princess Oceanic Discoverer to sail and explore through 4 islands of the Pacific-Noumea, Vanuatu, Solomon Islands and Papua New Guinea. The hotel, was in a wonderful position overlooking a lovely bay. Rooms were large and clean, with a kitchenette, and a reasonable price. surrounded by lots of cafes and resturants.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, September 6, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.

We are delighted that your recent stay with us met with your expectations.
It will be our pleasure to share your positive comments with our staff.

We hope to welcome you back to the hotel in the near future

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
103 reviews 103 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed June 8, 2014

I stayed 2 times 3 nights at the Pacifique. I chose this hotel for 2 reasons: first I wanted something on Anse Vata, secondly it was the cheapest in Anse Vata: I was on budget.
I was extremely and pleasantly surprised by this hotel which is part of the "Novata Parc" complex with different hotel of different categories.

Consequently you can use the swimming pool of the complex - very nice area, calm (despite the road in front of the hotel, the swimming pool is well done).
I did not booked a sea view room but I had a large view on the bay. The room is large, rather clean, the bathroom is a bit old and not luxury but absolutly good for the price paid (around 120 AUD/night if I remember well). I did not try the breakfast.

The location is great - Anse Vata is definitively the place to stay with the restaurant the roof and the bar/night club the Bodega and the Pop light.

To be noted: the first time I stayed my room was facing the garden (still with sea view) and it was quiet, the second time unfortunately I had a room facing the PopLight night clib (which is about 300 m away but it is an outdoor night club). The noise was really high despite the fact that I closed the windows, try to avoid it by asking the very nice staff at the reception.

The lift is a bit old but who really cares as long as it is safe ?

Definitively I would come back to this hotel and recommend it, it is so expensive in Noumea that I think it is a very good value for money.

Room Tip: Try to avoid rooms facing the poplight outdoor night club.
See more room tips
  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, June 12, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.

We are delighted that your recent stay with us met with your expectations.
It will be our pleasure to share your positive comments with our staff.

We hope to welcome you back to the hotel in the near future

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2014

Starting off, the service at this hotel was terrible. They were not willing to do anything extra for us. On the third night we realized our beds had bed bugs and when we told the front desk they said we could switch rooms but wouldn't give us a new room until 2 that afternoon. They offered no help to move our bags or wash our clothing to get rid of the bugs. Our new room was smaller, a smoking room and the air conditioning barely worked.

They are also quite weird about the pool towels, we got a call at 7am asking why we hadn't returned out towels when we had the night before.
Upon checkout we were charged for a phone call we made for a shuttle after reception wouldn't make the call for us.

It is not actually right in the beach either, and the kitchen is just plates and cutlery in the microwave.
I do not recommend this hotel as the service was so bad.

  • Stayed April 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, September 6, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.
These Comments have been discussed with the different hotel departments concerned.

Please accept our apologies for any inconvenience caused.

Best Regards,
General Manager Hotel Le Complexe Nouvata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2014

I went with a school group in July 2012, and stayed there for two days and two nights (at either end of the trip), and I had the best experience! We were greeted on arrival with juice and marvelled at the amazing pool and surrounds. The rooms were simple, with three single beds and a TV in one room, bathroom and toilet in another, but considering how excited we were, and how little time we were in the rooms, we enjoyed ourselves regardless!

During the days, the staff were friendly and helpful. We were treated to 'bonjour' and 'ca va?' all day! Hotel staff were especially nice, speaking slowly for us as we were students (and giving us a few hints in English when the teachers weren't looking!). They gave us directions to nearby shops, and made sure they could help us in every way they could. Overall I had an amazing time in Noumea, and would stay with them again if I ever passed through Noumea!

I know my stay was a while ago, but I wanted to share my experience, especially for those who may be staying there in the future as part of a school tour.

Room Tip: The students on vacation can get a bit loud (personal experience, sorry!); check to see if there are...
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, May 3, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.

We are delighted that your recent stay with us met with your expectations.
It will be our pleasure to share your positive comments with our staff.

We hope to welcome you back to the hotel in the near future

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 1, 2014

This is an expensive hotel if you compare cost to service. They are charging 3-star prices for 1-star facilities and sometimes 0-star service. Fantastic location is spoiled by what appears to be a combination of low staff numbers and/or poor staff training. For example:
- Internet frequently not working in rooms
- Internet often very slow in the rooms, unusable even for email
- TV not working some of the time
- low staff numbers meaning queues and disgruntled guests at reception
- low staff numbers meaning no issues get resolved

Room Tip: Hundreds of rooms but higher floors better for light sleepers
See more room tips
  • Stayed March 2014, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review, March 21, 2014
Dear Guest,

Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex.
We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service.
These Comments have been discussed with the different hotel departments concerned.

Please accept our apologies for any inconvenience caused.

Best Regards,
General Manager Hotel Le Complexe Nouvata Parc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Pacifique - Complexe Nouvata Parc

Address: 123 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98800, New Caledonia
Location: New Caledonia > Grand Terre > Noumea
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Noumea
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Le Pacifique - Complexe Nouvata Parc 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Le Pacifique is an economy priced hotel within the luxurious Nouvata Parc complex, offering an opportunity to enjoy a budget-friendly stay in Nouméa's international tourism center.The 120 standard rooms of Le Pacifique hotel were renovated in 2009. Each room has an exceptional view of either the lagoon or the vast swimming pool and tropical gardens.The rooms have a small kitchenette for preparation of light meals - perfect for a budget holiday in Noumea. ... more   less 
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Also Known As:
Le Pacifique - Complexe Nouvata Parc Hotel Noumea
Le Pacifique Noumea
Le Pacifique Hotel Noumea

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