We have just returned from a sun drenched relaxing holiday at Chateau Royal. The refurbishments made from the Club Med days (our 1st visit) are modern and stylish. Try and secure a room facing the beach from floors 4 - 7 for great views.
We read many of the previous reviews for this resort before travelling and noise and customer service feature regularly. Unfortunately a function on our last night was far too loud, however we received a prompt e-mail apology from the Manager when we got home.
The customer service we experienced was perfectly acceptable. The staff were friendly, helpful and polite. All you need to do is show some courtesy in a foreign speaking country. We do not speak french but learnt Bonjour (hello), Merci (thank you) and a few other words and this went along way to building rapport.
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- Also Known As:
- Royal Tera Beach And Spa
- Royal Tera Beach Hotel Noumea