So this was our first time to PNG. I found this hotel on here and went out finding the best rate I could get. I looked on the web site, then rang the hotel direct who put me on to reservations. Reservations offered me an executive room for around 100 kina less than the website but the Grand Junior Suite for 400 kina more than the website. When I said it was cheaper on the website they offered to match it. I let that call go and rang back the next day and was offered a weekend special rate. When I said I want one of the higher level of rooms they asked me to send an email. Eventually I book the Grand Junior Suite at a slighter lower rate than the website. I also tried calling and emailing for a treatment list for the spa that never came. Lucky for me they had a spot the afternoon I was there and it is defiantly worth it. The staff here are all very friendly and made us feel very welcome, however I do suggest that not everything happens the first time you ask. We had things missing from the minibar, worst of with was milk for tea & coffee. I reported it but it never arrived. I booked the airport transfer for 2.30pm and when I went to check on it, because I felt the need to, they asked to move us to 2.00pm. Not an issue, so we arrive at 2.00pm to be told the van was on it's way back and will be a couple of minutes. We left for the airport at 2.30pm. All in all it is a great hotel, the staff are wonderful it's just a couple of little things that need fine tuning. Would happily return knowing what to expect next time.
- Official Description (provided by the hotel):
- Located in the city centre of Port Moresby, the Grand Papua Hotel is the newest deluxe hotel to open in PNG. Comprising 161 rooms and suites, the hotel caters to both the corporate and leisure traveller. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity and Odigeo so you can book your Grand Papua Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.