This will be my first review of the Grand Papua Hotel. I will follow with more as I stay more often here.
The hotel itself is of a very acceptable standard. The rooms and apartments (I have stayed in both) are more than adequate. The front desk staff are very efficient and friendly. The housekeeping services are very good and the quality of linen, towels and supplied toiletries are very good. The beds are some of the most comfortable I have ever slept in, fantastic!
The views from both sides of the hotel are stunning.
To run a hotel of this standard in a developing country like PNG I am sure is no easy task. On a lot of counts it does deliver, it does not on a few others.
The hotel staff are friendly and in the main professional but to be honest if you want "action" on something specific it is a better option to speak to the management.
There is another issue. When checking out originals (or even copies) of room charges are not supplied and you are reliant on your memory to ascertain if the charges are correct.
So where are the main problems?
Internet should be free especially at these prices and given that it is an absolute expected requirement in a hotel aligned to the business traveller.
Unfortunately the restaurant within the hotel is no where near up to standard for what should be expected in an establishment such as this. Inconsistent quality, a sterile atmosphere and overpriced for the quality delivered. A far better option is to have security walk you up to Rapala at Crowne Plaza where the quality is consistent and the prices far more reasonable.
- Official Description (provided by the hotel):
- Located in the city centre of Port Moresby, the Grand Papua Hotel is the newest deluxe hotel to open in PNG. Comprising 161 rooms and suites, the hotel caters to both the corporate and leisure traveller. ... more less
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