I stayed eight nights at the Pegasus with a group to attend a Union Conference and had a stay most would not wish repeated.
The initial impression is one of a modern hotel which has long since seen better days. It is the largest in downtown Georgetown located near the waterfront at the entrance to the river. The lobby is open and clean but looks very old and need refreshing, as does the entire physical plant. It looks very dated. Check-in was a pleasant experience although a bit slow and the key is screwed into a wood block, we left ours at the desk when we went out.
I was in room 614 which at first entry was very clean, which continued throughout our stay. The bed was comfortable and the mattress appeared to be new although the bed squeaked a bit when you moved. There was a safe in the closet but mine did not work. The TV worked fine although the remote quit on me where I had to borrow one of my friend's to turn it on as the power button had been pushed in, I turned it off with the power outlet switch. The bathroom was clean but in need of re-doing. The water in the sink and tub had the appearance of very weak tea. The shower was strong but you had to turn all the cold on while just cracking the hot to avoid being scalded. The sink drained very slowly and the fixtures looked old. There was a basket with soaps and shampoos which were good.
The dining options were good with a restaurant in the lobby, a cafe where we had a good buffet breakfast with mode to order omelets and an outdoor grill by the pool. The service ran the gambit from very attentive and quick to very slow feeling like we were in limbo. The food ran from very tasty to just okay, we usually took advantage of the buffet. The pool bar was good and the bartenders very attentive, we watched the World Cup Final on the flat screen TV there. There was a good band offering entertainment on a couple of nights out by the pool.
The small business center had four computers too use and I found the speed very good when I used them. There is a small gift shop which sells toiletries, small gifts, snacks and magazines. A tour office can help arrange sightseeing. There were sofas in the lobby to relax and there was a good breeze flowing through on most days, aided with ceiling fans. They have a large ballroom which divides in two for functions as well as a tennis court and nice pool.
The parking lot got extremely flooded on a couple days after torrential rain making it and the tennis court look like a lake. The elevators died one day resulting in legging it up and down stairs in sweltering heat and humidity, not fun. They alternated breaking down on the other days. A pipe broke early one morning on the main chiller unit and the tower woke up to no air conditioning which allowed the humidity to wet everything in the room and left puddles on the tile floor. It was repaired late in the day but drying out took the rest of the night. Opening the doors to the tiny balcony made it worse.
Checking out was slow as had been much of the service throughout the stay. The staff could have been more attentive but at least the security was good, one reason we stayed there. The hotel has its own taxis so you can get around and they wait or come back for you, given some of the risk using local taxis. We were warned not to roam around on foot.
Overall, the stay was a true mixed bag, sometimes it was okay and others terrible. For what we wanted out of the stay it was good but luxury it is not.
- Also Known As:
- Pegasus Hotel Georgetown
- Le Meridien Georgetown
- Georgetown Le Meridien
- Pegasus Hotel Guyana Georgetown
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