The lobby area and location of this hotel were great and the prices were reasonable, but our room was terrible. The throw rug was absolutely filthy and had a hair tie from a previous guest and dust and hair balls on the floor. When we asked for a broom, they said it was in a locked cabinet and couldn't give it to us. The people at the front desk tried hard, but the room looked like it had never been properly cleaned, there was no soap available (the people at the front desk couldn't even tell us where we could buy some!) and we had to rent the towels. The front area was beautiful and it's centrally located, but needs some serious work on some basic cleanliness. They were very responsible in returning our deposit and letting us out of our reservation.
- Official Description (provided by the hotel):
- After having taken a lot of success with our beautiful hostels & coffees "El Cafecito" in Quito and Cuenca. Now we are open for you in the heart of Bogota, located in very safe an interesting street close to a lot of attractions and typical restaurants. El Cafecito is a warm and inviting - cafe bar with hostel. We provide a high personalized service standard, 24h reception, daily room cleaning, free internet service and a lot of tourist information. ... more less