Honestly the service is bad, quite terrible. Angry people who hates their jobs, obviously. I book for a week and of course I prepaid for it. I have left this "hotel" after two days and one night in there. It has narrower stairs and no elevators, well, they said they have one but it was a really tinny and dysfunctional elevator (mechanic troubles).
This location is NOT the "Zona Rosa" (nicest area) they said. This is more downtown oriented and honestly you could NEVER walk to nicer area from this hotel. This is commercial neighbor but sure it might be unsafe right after sunset. Actually the hotel is used as a Motel (in Bogota the lovers go to this type of business for one or two hours). There is more: you might be surprised by prostitutes in and out of this "hotel" (they called Prepaid Girls "prepagos") .
The room is not clean I asked another room they provide another room with worst problems, they laugh loud. The new room has a strong smell of tobacco, I do not smoke hence my tragedy. They will not help you with luggage. If there is any consume in there, they will ask you for cash payment immediately they will say problems with banking device for credit cards process. I believe it and accept it. They change money under unfair rate of exchange, you do not have other option if they are asking immediate payment before you leave the table... Absolutely NO children here, is just NOT safe for kids.
If your problem is the pricing, you might have safer, cleaner, better service under lower pricing by far.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.