Hotel de la Opera has beautiful architectural character, sweet-tempered staff, and a superlative spa-- all at a great value. That said, at this level of property, the front desk should be better versed in area attractions and practical information, and probably English language skills, assuming they're aiming for a share of non-Spanish-speaking tourists.
One night, we asked for directions to a certain address in the neighborhood. The desk personnel gave directions on a map and assured us it was within safe walking distance. In actuality, the location was several blocks further away and it certainly not the best idea for two women to walk alone at night. We managed to make our way, but with no credit to the hotel. Bogota is a beautiful and welcoming city, but not safe enough for mistakes like this one.
If we hadn't a smattering of Spanish, we would not have been able to stay comfortably at this hotel.
Other hotel notes:
- Bogota is damp, so you may have to run the small space heater.
- Food and cocktails are passable and fairly priced for hotel fare.
- Breakfast is good/included, but ends at 10am which is a drag when you party til 4am.
- The location is great, very close to museums and other points of interest.
- The wi-fi is unacceptably spotty, unfortunately.
Other Bogota notes:
- Abasto, a cafe in Usaquen, is excellent.
- I also recommend La Taperia, a restaurant in La Macarena.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.