We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service” 4 of 5 stars
Review of Lancaster House

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Save
You added Lancaster House to your Saves list
Lancaster House
4.0 of 5 Hotel   |   Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Tripadvisor Fans
Ranked #40 of 236 Hotels in Bogota
Bogota, Colombia
Senior Contributor
21 reviews 21 reviews
25 helpful votes 25 helpful votes
“Great service”
4 of 5 stars Reviewed October 30, 2013

Had a karaoke birthday party at one of their events rooms. Turned up and got a surprise with all the confetti/decorations and even a cake. When asked if we can get some background music hotel obliged with a laptop and the whole DJ set.

Staff go out of their way to make you happy.

A first rate hotel in terms of service but the lobby & lobby toilet seriously need some renovation. Would choose it for location + service but not ambiance.

onechineseincolombia.com

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, October 31, 2013
Dear Jessica w, I am glad to hear that your birthday celebration was a success and that our staff made sure you received everything you asked for. Thank you for the comments about up-grades, these have been shared with our general manager. I hope you can celebrate many more birthdays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

534 reviews from our community

Traveler rating
    354
    125
    32
    12
    11
See reviews for
102
136
43
174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Top Contributor
192 reviews 192 reviews
49 hotel reviews
Reviews in 49 cities Reviews in 49 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 20, 2013

I stayed for four nights October 2013. I found the hotel to be clean and orderly. There is always enough staff and security at all times. The Manager on duty is there almost every day till about 9pm. Doorman always available to open the door for you. Rooms are large, bedroom nice size. The whole room including the bathroom are clean. Nice touch is the in closet "electronic room safe" in every room. This is a non-smoking property which was very nice.

I would stay at the Lancaster again, and I recommend it to travelers from the USA, it has competent management and maintenance.

Room Tip: Ask for a room away from the main street (106B) which runs in front of the hotel.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, October 21, 2013
Dear CaptainKuddles, I am pleased to read that your stay with us was a pleasant one. We are glad you chose us as your hotel in Bogota and hope to welcome you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2013

My husband and I have just spent the month of September at the hotel and cannot speak highly enough of the service we received from every single member of staff. We were studying Spanish at a University in Bogota and the hotel is right opposite the Transmileno bus stop which is really convenient. We stayed in a junior suite which had a basic kitchen with a big fridge which was extremely useful. The wi-fi is free and when we had a minor problem with the connection they installed a router in our room! Breakfast was excellent- we could not believe our good fortune when we saw All Bran amongst the cereals- and when we had dinner in the restaurant it was very good. If you are there on a Wednesday don't miss the Manager's cocktail event! The hotel is in a good area and we enjoyed walking to different places from the hotel. We had an excellent month there and would highly recommend it.

Room Tip: It's on a very busy road so ask for a room away from the front. The junior suites are ideal thou...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, October 21, 2013
Dear Rhoslyn, I am very satisfied to rad that your month long stay with us was superb. We are certainly glad you chose us and hope to have you again as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

The hotel was comfortable even though the room was hot, even for Bogota. But reception sent us a fan, which helped a little. The bed was a bit hard, but I've stayed in other hotels in Bogota and they all seem to have hard beds. The room was separate from the living area, which added privacy.
The staff was very helpful and nice, specially Sra. Mireya (bar and dining area) and Fausto. The reception and dining was pretty slow though.
I would recommend this hotel.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, September 7, 2013
Dear FMDA, I am pleased to hear that Mireya and Fausto were very helpful during your stay. I share all share reviews with our staff so that they know what our guests feel and comment. I am sorry your room was hot, the air condition towers we have for every room should have been in your suite. I will be making sure this does not happen in the future. We are glad you chose us and hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Tel Aviv, Israel
1 review
5 of 5 stars Reviewed August 23, 2013

From A to B the lancaster hotel is amazing.
The service in the front desk was so great.
The breakfest staff was very inviting and welcoming.
The breakfest itself was full and very nutricous.
The rooms were very comftorble and nice and even tough its on the main road, it was very quiet.
for a first time south america visit its a very good start and highly recomended.
If you have some free time to waste in bogota, the lancaster is the place for you.
We enjoyed very much and in our next bogota visit it will be only in the lancester.
Thank you for evrething.
Gatenio Family.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, August 26, 2013
Dear Shosi G, We are placed that your stay with us was amazing. We hope you visit South America again and hope to shave you as our guest again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
5 of 5 stars Reviewed July 28, 2013

I had to go to Bogota for a business trip.
The hotel was located near Transmilenio which was good, and I took taxis to get around.
Going to my meetings did not take long. and I liked that the hotel is in the north part of town.
The rooms were clean and spacious, the front desk was very friendly and all personnel made sure everything was good.
I enjoyed trying “almohabanas and empanadas” for breakfast and the “pitalla” was a fruit I had not tasted before. Light dinner at Bistro was delicious.
For my next trip to Bogota I will stay here.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, August 16, 2013
Dear Vera n, we are glad to hear that your stay with us was pleasant, and that you had the opportunity to try and enjoy some of our local foods. We are certainly pleased you chose us, and hope to welcome you back the next time you come to Bogota.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia
Top Contributor
61 reviews 61 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 23, 2013

Although we only stayed 2 nights, this hotel was a great coice in the city. rooms were very spacious and include a full kitchen. Plenty of closet space. Breakfast was sumptuous, with an omelette station, plenty of fruits, juices, yoghurt and pastries. Staff was very friendly and helpful. You will need a cab to get to most places: restaurants, malls, downtown, museums...nevertheless, cabs are reliable and very cheap. We paid about $16 from the airport to the hotel, and some $9 to the Unicenter Shopping Center which is about 8-10 blocks. (it may not be the newest mall in Bogota, but even after visiting others, this one remains one of my favorites as well as Santafe which is at least 20-30 minutes away). Would definitely recommend to all.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review, August 16, 2013
Dear Lupilove04, We are delighted to hear you enjoyed our suites and breakfast buffet. We are certainly pleased you chose us, and hope to welcome you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Lancaster House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lancaster House

Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Best Value Hotel in Bogota
#14 Romantic Hotel in Bogota
#19 Business Hotel in Bogota
#20 Luxury Hotel in Bogota
#26 Family Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 55
Official Description (provided by the hotel):
Lancaster House is located in the upscale neighborhood of Chico Navarra, in northern Bogota, a vibrant city with plenty to offer. Shopping Centers like Unicentro, Santa Barbara and Centro Andino, and trendy entertainment districts like Zona Rosa and Parque 93 are only within 10 minutes from us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Venere, Cheap Tickets, World Independent Hotel Promotion, Despegar.com, Odigeo, TripOnline SA, Otel, EasyToBook, Agoda and Tingo so you can book your Lancaster House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster House Hotel Bogota
Lancaster Hotel Bogota

Owners: What's your side of the story?

If you own or manage Lancaster House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.