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“Nice hotel, great staff.” 5 of 5 stars
Review of Lancaster House

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Lancaster House
4.0 of 5 Hotel   |   Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia   |  
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Ranked #49 of 232 Hotels in Bogota
Cozumel, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice hotel, great staff.”
5 of 5 stars Reviewed October 1, 2012

First visit in Colombia and Bogota I stayed in Lancaster. It's very nice hotel and very good service.The rooms are really nice and modern very big includes living room and a kitchen. The breakfast buffet offer verity of food. The staff are very friendly and helpful offer great service. I will definitely stay there again.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, October 2, 2012
Dear Shukik, We are glad to hear that on your visit to Bogota you stayed with us and enjoyed our comfotable suites, personalized service and generous breakfast buffet. We are certainly glad you chose us and hope to have you again as our guest soon.
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501 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 7, 2012

First visit to Columbia, as a solo female traveller.
(+) genuenely most courteous, nicest staff, from the reception to the waiters. Very modern, detailed interior design. Spacious rooms, breakfast has some options of local specialties, which is great to get introduced to. Safe, nice neighborhood. The famous "Transmillenium" rapid bus system stop is just few blocks away.
(-) if your room faces the road - it can get a bit noisy, the road is super busy. WIFI is not very reliable, pay attention when you connecting, it may get lost and you will not notice you are back on roaming ( which may end up super pricy pleasure). Hotel is pretty far from the city center and all touristy attractions. You will need a taxi.

Room Tip: Ask for one on upper floors, not facing the noisy road. Expect some "action" and loud musi...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GingiMiami, Public Relations Manager at Lancaster House, responded to this review, September 10, 2012
Dear NinaB60763, We are glad you enjoyed your first trip to Colombia with a pleasant stay. Our staff is always eager to make our guests have a comofrtable and pleasant experience, so it there are any issues that arrive durng your trip make sure to let us know so that we can correct the problem right away. Wheather it’s a slow Wi-Fi access or a noisy neighbour we will do our outmost to solve your problem in a timely maner.
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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2012

I recently stayed at the Lancaster House for my first visit to Bogota for business and they really took care of me. Picked me up at airport, had a driver for me, helped me with entertainment and site seeing options, and spoke English. I knew nothing about Bogota but they made the Lancaster House my home in Bogota. Happy Hour and the breakfasts are great too. Don't miss the piano player during Happy Hour.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GingiMiami, Public Relations Manager at Lancaster House, responded to this review, September 10, 2012
Dear Brickhouse913, We are pleased that your first vivist to Bogota was an enjoyable one. It is rewarding to hear that while you stayed with us you felt at home. We are certainly pleased you chose us. We hope to have the pleasure of welcoming you back soon.
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

Absolutely a great stay if you are ever in Bogota. The first thing I noticed was the amazing service. I was greeted at the door as if i was part of the hotel family and that stayed true all the way through the end my stay. The restaurant down stairs served great food for a buffet breakfast and the a la carte lunch and dinner was really tasty as well. Would definitely recommend this quality hotel.

Oh, almost forgot, the rooms were pretty large for my experience. Living room, bedroom area, bathroom and a kitchen! Only a plus.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, August 28, 2012
Dear Alex D, Thank you so much for your wonderful words. We are glad to hear you had a pleasant stay with us and that our service, food and rooms made you feel at home. We hope to have you again as our guest the next time you visit Bogota.
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Cambridge, Massachusetts, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2012

Where to start?! The hotel and rooms themselves were great...clean and modern chic. The staff was probably the warmest and most helpful I have ever met in my extensive travels. Practically all hotels these days include some sort of free breakfast and rarely is it worth even consuming, but we actually looked forward to the breakfast buffet every morning...it was almost a highlight of our day! The food was amazing and the staff super helpful and courteous!

I am sure to stay here again on my next visit to Bogota, without a doubt.

Room Tip: High floor facing the street.
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, August 27, 2012
Dear PORios, Thank you for your great review. We are pleased to hear you were impressed by our suites, the warmth of our staff, and our varied breakfast buffet. We are certainly pleased you chose us. We hope to have the pleasure of welcoming you back very soon.
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pompano beach,fla
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2012

this is perhaps the best value I have had in 40+ years of travel. not only was this lovely, true- 4 star hotel beautiful,spacious and clean but the staff was amongst the most helpful it could possibly be. breakast was delicious with a choice of fruit,egg dishes,cheeses, breads etc but every day the buffet menu changed so it was not same old,same old.
they even have eggs prepared as you like by one of their chefs. lancaster house, you are one of a kind, please do not change.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, August 20, 2012
Dear Louis552, Thank you for your kind review. It is always rewarding to hear our guests consider us “one of a kind”. We are glad you found our ample suites comfortable, and our staff helpful. Our aim is to provide an unparalleled experience to our guests. We are pleased you enjoyed our breakfast buffet, specially our egg station. We hope to have you again as our guest the next time you visit Bogota.
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San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2012

I am a world traveller and often stay at the most expensive and most luxurious hotels around the globe. So it takes a lot to impress me. Lancaster House did just that. This is a hidden jewel. From the moment I arrived it was a different experience. And now know why they do not call it Lancaster Hotel, but Lancaster House. When you arrive the owners and the management guarantee you will feel at home despite being in a hotel. Excellence abounds. The rooms were spacious and the breakfast buffet delightful, but it is something intangible that makes the Lancaster an unforgettable experience.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaGold, Public Relations Manager at Lancaster House, responded to this review, August 20, 2012
Dear Kassi B, Thank you for your wonderful review. It makes us proud to know that a world traveler like yourself has been impressed by our service, our suites and our food. We are proud you consider us a hidden jewel, and hope to have you again as our guest the next time you visit Bogota.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lancaster House

Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Bogota
#21 Romantic Hotel in Bogota
#23 Luxury Hotel in Bogota
#25 Business Hotel in Bogota
#27 Family Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 55
Official Description (provided by the hotel):
Lancaster House is located in the upscale neighborhood of Chico Navarra, in northern Bogota, a vibrant city with plenty to offer. Shopping Centers like Unicentro, Santa Barbara and Centro Andino, and trendy entertainment districts like Zona Rosa and Parque 93 are only within 10 minutes from us. ... more   less 
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Also Known As:
Lancaster House Hotel Bogota
Lancaster Hotel Bogota

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