Pluses: A quiet, safe location near Parque 93 and about 10 blocks away from the Zona Rosa. Large rooms with large bathrooms. Excellent breakfast (try the omelette!) and good lunches. The hotel staff can be accommodating.
Minuses: We booked and were shown to a "junior suite". I have travelled and stayed at a lot of hotels, and if the room was a junior suite, then someone has to come up with another name for a real suite! It was better characterised as a twin room in a dark, ground-floor corner of the hotel right next to the conference room and public toilet facilities! I kicked up a fuss and although the girl at reception was unhelpful to begin with, I persevered and spoke to the manager. She agreed to upgrade us to a "grand suite" for a an additional fee, albeit a reduced rate from the usual grand suite rates. The grand suite was very large with 1 bedroom, kitchenette, desk, sofa bed and a very large bathroom. I did think the bathroom was in need of renovation though.
All in all, I was relatively satisfied with the hotel although I wouldn't necessarily recommend it to others.
- Official Description (provided by the hotel):
- Casa Real is renowned for its warm and friendly service. Our guests also love our priviledged location. One block away from Park 93, Casa Real is in the heart of the city's business and entertainment district. ... more less
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