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“Nice place as expected, with some weak points” 4 of 5 stars
Review of Four Seasons Hotel Casa Medina Bogota

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Four Seasons Hotel Casa Medina Bogota
4.5 of 5 Hotel   |   Carrera 7, 69A-22 | Cundinamarca, Bogota, Colombia   |  
Hotel amenities
Ranked #43 of 245 Hotels in Bogota
Sao Paulo, SP
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice place as expected, with some weak points”
4 of 5 stars Reviewed August 15, 2014

Many times I had been thinking at staying in this hotel and finally did! It is in the right area of Bogota, safe and plenty of restaurants all around.
The hotel has the old style charm I was expecting, beautiful huge room and even better bathroom with high quality towels and amenities.
Very good breakfast served a la carte with a wide choice of food (no ham in the menu but I didn't ask)
Wifi in my room was performing well.
Few things keep it far from perfection:
room was very cold, there is a fireplace that matches the style of the room but it's not the most convenient solution if you arrive late and need to call somebody to light it. As a consequence bathroom also was very cold. Another type of heating is necessary, at least for the bathroom.
No courtesy water in the room, even the small bottles spread around had a price. Given the rates of the hotel at least 1 bottle of water should be offered.
Staff is very kind but sometimes overlooking details.
Overall a nice experience

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    82
    31
    7
    6
    4
See reviews for
3
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Road Town, Tortola
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 13, 2014

Coming to Bogota after a stay a the sister property in Cartagena which was mildly disappointing I was a bit concerned about returning to this hotel. I need not have worried, it remains excellent and delightful from its old style but modernly equipped rooms to the old fashioned friendly service. Surrounded by good restaurants and close to the offices I was visiting, this remains for me the place to stay in Bogota even if there are cheaper quality options.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 3, 2014

I had the great fortune to stay at this hotel while at a conference in Bogota, and it was one of the most luxurious hotels I've stayed at. From the technology (an iPad clock next to the bed, and touch button on the wall to call housekeeping) to the charming design and the amazing bed and shower, it does not get more comfortable than this. Also, they were giving out discounts to the new spa, which is lovely by the way, and I had an amazing and very reasonably priced massage there. Plus, the service is impeccable. I was sad to leave.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 22, 2014

The hotel us beautiful, very clean and comfortable. Amazing bed, soft towels and linens and a marvelous robe. There is ipad in every room. Good breakfast and kind staff. Really enjoyed, it was a pleasant stay although for some quick event. Only the wi fi was not so good.

Stayed May 2014, traveled on business
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Bucharest, Romania
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 17, 2014

This hotel is part of leading hotel of the world’s program. The price per room is quite high in order to sustain all the good things that happen in the hotel. And they are a few: unique furniture, nice bathrooms, old colonial look, nice terrace, helpful personnel.

But on the other hand when you pay for premium you expect only the best. English is not very common through the staff of the hotel. Only at the front desk you can manage simple things like to order a taxi, ask for an address etcetera. We wanted a van for airport and our luggage delivered in the van at 5 a clock and for that we had to speak with 2 receptionist for 5 times :)

At the restaurant you have to improvise with Spanish or take the risk to eat something you didn’t order. The breakfast it’s expensive but ok. The rest of the menu it’s expensive but not so ok . Pizza it’s kind of dry and if you order it in room be prepared to give something like 30 $ :)

Wi-Fi it’s free and it’s working everywhere.

If you plan to eat outside and you don’t interact too much with the personnel this hotel can be an excellent choice.

Room Tip: Ask for a room which doesn't face the boulevard (Calle 7).
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I just completed my 9th stay at the Hotel Casa Medina, and, as always, I was extremely pleased with everything. The hotel is beautiful, as I noted in a previous review, the rooms are spacious and well appointed, and the service is impeccable. There is a very personal level of service and attention to detail that one often doesn't see, and I appreciate very much. It is also located in the restaurant district in Chapinero, with many different places to eat offering lots of options for dining, all within walking distance. We also enjoy eating in the hotel restaurant on the terrazzo where the wait staff are friendly and attentive. There is also a pizzeria with outdoor seating available. One recommendation I have is that it would be nice to have a coffee bar. I often feel like just having a cup of coffee, and it's not clear where I should go to ask for one. The pizzeria? The restaurant on the terrazzo? Neither place seems geared toward serving just coffee, or coffee and a pastry, although there is a Juan Valdez around the corner. The gym was being renovated so I look forward to seeing the new space. Although the gym was closed, I was able to use the Spinning Center located a block away for free. All in all this is an excellent 5 star quality hotel that I would highly recommend.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 27, 2014

The Casa Medina is a little mansion on the Carrera 7 in Bogota and relatively close to the JW Marriott and Hilton but it is a very different place to stay. The JW has a better restaurant to entertain clients and a better bar for meeting people but the Casa Medina has the edge on style and sophistication - particularly if you get a room in the oldest part of the hotel where some rooms even have working fireplaces. There is some road noise to be heard in the rooms at the front of the hotel that overlook Carrera 7 but I would suggest it would only be an issue for light sleepers. If you're looking for a hotel where you feel you are "home" when you walk in the door I don't think there is anywahere in Bogota that beats this little gem.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Casa Medina Bogota

Address: Carrera 7, 69A-22 | Cundinamarca, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#9 Business Hotel in Bogota
#19 Luxury Hotel in Bogota
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Four Seasons Hotel Casa Medina Bogota 4.5*
Number of rooms: 58
Official Description (provided by the hotel):
In the new financial and commercial center of Bogota, one finds the luxuriousCasa Medina Hotel, filled with tradition and warm, personalized service. Built in 1945 by Don Santiago Medina, traditional elements of French andSpanish architecture are combined to make Casa Medina unique. The stonecolumns and floors, the individually and uniquely carved wooden doors addedto the modern comforts of the present, make for a luxurious and memorablestay.Casa Medina is designed to make guests feel at home. ... more   less 
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Also Known As:
Casa Medina Bogota
Hotel Casa Medina

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