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“Very good hotel” 5 of 5 stars
Review of Radisson Royal Bogota Hotel

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Radisson Royal Bogota Hotel
4.5 of 5 Hotel   |   Calle 113 # 7-65, Bogota 94861, Colombia   |  
Hotel website
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Hotel amenities
Ranked #42 of 224 hotels in Bogota
Bogota, Colombia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Very good hotel”
5 of 5 stars Reviewed October 30, 2013

We have stayed twice this year and have had an overall good experience. Rooms are nice and comfortable. Good breakfast and location. Valet parking, free wifi and very kind personnel. We will stay there again in December.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, November 4, 2013
Dear Guest,

Thank You very much for your time to write your observations about your stay. We are glad you enjoyed the breakfast buffet and happy that you had an pleasant stay.

Hope to see you in the near future.

Best regards,

Maarit Jimenez
Front Office Manager
Hotel Radisson Royal Bogota
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

233 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
67 reviews 67 reviews
52 hotel reviews
Reviews in 37 cities Reviews in 37 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed October 27, 2013

This was my first trip to Bogota and I stayed at the Raddison. We landed late and check in was fast. The bar on the second level was open for light snacks and drinks. The rooms were large and comfortable and the office was walking distance from my Bogota office and a number of clients. My only issue was that the cable was giving trouble and all I could get was CNN in the room and that too on a sporadic basis.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, October 29, 2013
Dear guest,

Thank you for taking the time to write your opinion about your stay, and for the nice comments you made regarding the property.

Hope to see you soon in the near future.

Best regards,

Maarit Jimenez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
3 of 5 stars Reviewed October 14, 2013

The Radisson Royal Bogota is a solid hotel overall within walking distance to many restaurants & stores. I received a larger room and welcome gift for being a Club Carlson Gold member.

However, I experienced a bad customer service failure. I asked for 2 cash advances to be charged to my room. I've done this several times at Hyatt & Hilton hotels without problems. When I received my bill there was an extra charge which turned out to be a commission. No one informed me there was a commission for the cash advances and the forms I signed authorizing the transactions did not show a commission. Radisson charged me 16% to simply hand me money. Charging a 16% commission without telling me (twice) is a complete rip-off and a very disappointing way to end my stay.

Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, October 16, 2013
Dear guest,

Thank you for taking the time to write your observations about your stay, and especially for the kind comments about our hotel’s location and the welcome gift.

On behalf of our entire staff I would like to apologise for the inconveniences and misunderstanding caused by incident of the cash advances. The concierge should have told you about the commissions of 11.6% beforehand. We do recognise our mistake, I personally have addressed this problem with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit to Bogotá we can exceed your expectations.

Sincerely

Maarit Jimenez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed October 11, 2013

This is a elegant and modern hotel with a big lobby area, my room was quite a big one, comfortable and clean, most of the executives inside the hotel speak English, the breakfast was just great, pretty good varieties to choose with, the price is reasonable, right across the 7 Carrera locates a big shopping place Hacienda Santa Barbara, I recommend it!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, October 13, 2013
Dear guest,

Thank you for taking the time to write your opinion about your stay, and for the nice comments you made regarding the property. We are glad you enjoyed the breakfast buffet and we are happy that you had an pleasant stay.

Hope to see you soon in the near future.

Kind Regards,
Maarit Jimenez Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

The Radisson Royal is upscale and welcoming, catering to mostly business vistors. The staff were very courteous and helpful, and my room was large and comfortable. King bed is firm, but I like that as opposed to waking up with back spasms. The included breakfast is excellent, with loads of fresh fruit, fresh omelets and a wide variety of hot and cold buffet items with excellent Colombian coffee. I found the seafood restaurant disappointing, but the food at the other was quite good. Entertainment in the lobby lounge area was a nice touch if you like to relax and have a cocktail. The hotel is located in a very safe area, with excellent shopping and restaurants within close walking distance. I wouldn't hesitate to stay at this hotel again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, September 6, 2013
Dear 67Cruiser,

Thank you very much for taking the time and express your opinion. We are glad that you had a pleasant stay. The opinion has been sent to the relevant areas and for us it is very important to know the satisfaction of our guests.
Hope to see you soon in the near future.

Kind Regards,
Maarit Jimenez
Front Office Manager Hotel Radisson Royal Bogotá
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
134 reviews 134 reviews
80 hotel reviews
Reviews in 80 cities Reviews in 80 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed August 28, 2013

Stayed there repeatedly since 2009, never been disappointed. Very nice rooms, suites even more so, impeccable service, good breakfast and an international business atmosphere. Excellent in-room amenities, solid soundproof windows and all the facilities you might possibly need make this place an excellent base for doing business in Bogota. It is far from downtown though and a ride to the airport might be a nightmare in rush hour, also the wifi could be more reliable. But on the overall, uncontested five stars.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, August 29, 2013
Dear Martinzz, First of all I would like to thank you for choosing the hotel. We are pleased to read that you have had an enjoyable stays. We will share your nice comments about the appearance of the hotel with our staff. These comments are always very important for us, I have also past your suggestions about the WIFI service to our IT Manager to make sure he is aware of the situation and make the correct improvements.

Hope to see you soon in the near future.

Kind Regards,
Maarit Jimenez
Front Office Manager
Hotel Radisson Royal Bogotá
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mtl
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2013

I had to stay one week for business in Bogota, and this hotel gave me everything one can need during a business trip. From the quality of the room, until the staff attention, everything made my stay just perfect. Thank you very much.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson4uresponse, Front Office Manager at Radisson Royal Bogota Hotel, responded to this review, August 28, 2013
Dear guest,

Thank you very much for your time to express your opinion. We are glad you had a pleasant stay. Hope to see you soon in the near future. I remain at your disposal.

Kind regards,
Maarit Jiménez
Front Office Manager Hotel Radisson Royal Bogotá
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Radisson Royal Bogota Hotel

Address: Calle 113 # 7-65, Bogota 94861, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Bogota
#14 Family Hotel in Bogota
#18 Luxury Hotel in Bogota
#25 Business Hotel in Bogota
#32 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Royal Bogota Hotel 4.5*
Reservation Options:
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Also Known As:
Radisson Bogota
Bogota Radisson

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