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“Top Service” 4 of 5 stars
Review of Embassy Suites Hotel Bogota-Rosales

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Embassy Suites Hotel Bogota-Rosales
4.0 of 5 Hotel   |   Calle 70 / 6-22, Bogota, Colombia   |  
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Wi-Fi, Dinner, Breakfast!
Ranked #16 of 229 hotels in Bogota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Top Service”
4 of 5 stars Reviewed July 12, 2012 via mobile

Very Nice hotel with top service. Helpfull reception, Nice breakfast and clean rooms

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites Hotel Bogota-Rosales, responded to this review, October 4, 2012
Dear Guest

For us, it has been a pleasure to have you here. If you have any suggestion to improve our service please let us know. Your comments are very important for us.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Best Regards

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Barrington, Illinois
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 10, 2012

We just checked out after 3 days at the hotel. THE BEST breakfast (included), super helpful staff, friendly will do what it takes to help you. Whatever the management team is doing, keep it up! Great place only drawback is if you are looking for a pool, there is none. Nice exercise area. Quiet rooms and area. I have travelled for years and would stay there everytime I am in Bogota. Fantastice restaurant Casa Viaja, traditional Colombian food great staff there, literally across the street. Great resturants within 5 minute walk. Safe area, upscale area of Bogota.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites Hotel Bogota-Rosales, responded to this review, October 4, 2012
Dear Guest,

It’s a pleasure to learn how much you enjoyed your time here at our Hotel and the surrounding area. We hope to welcome you back very soon!

Best Regards

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vila Velha, ES
Top Contributor
279 reviews 279 reviews
220 hotel reviews
Reviews in 189 cities Reviews in 189 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed July 7, 2012

Since some years when in Bogotá I choose this hotel. It is still very very nice but the rooms are showing the first sign of age. The breakfast is just average. The best thing about the Embassy Suites hotel is its location within very short walking range (actually in front) of many up-scale and cozy restaurants. This alone justifies the 20 - 30 min. ride from the airport instead of staying one of the airport hotels. The room of the Embassy Suites is actually a suite with two rooms - so it is also ideal for a longer stay. The staff is - as usual in Colombia - authentically friendly and helpful.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Embassy Suites Hotel Bogota-Rosales, responded to this review, July 9, 2012
Dear Guest

It’s a pleasure to learn how much you enjoyed your time here at our property and the surrounding area. We’re happy to see that our servicesmet your needs and we hope to welcome you back very soon!

Best Regards

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2012

Staying here is like being on a luxury cruise. You are catered to from the time you make your reservation! We stayed there (2 adults and three kids in their early 20's) and we had a blast. It's in a great area of town. No security concern. Manager's reception every night with free food and drink. Awesome breakfast every day included-- with made- to-order eggs, arepas, fresh fruit, fresh fruit juices . . . I can't say enough. Concierge helped us with tours and transport to airport. Thank you Embassy Suites. You made a great vacation even better! I recommend and plan on staying again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites Hotel Bogota-Rosales, responded to this review, August 22, 2012
Dear Guest,

It’s a pleasure to learn how much you enjoyed your time here athe surrounding area. We’re happy to see that our services, met your needs and we hope to welcome you back very soon!

Best Regards

Jose H. Bayona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012

This hotel serves as a perfect "home away from home" for my wife and I every time that we visit Bogota. The staff, whether at the front desk, the restaurant, or in housekeeping are all very friendly and take every effort to ensure that any need is met during your visit. I wouldn't consider staying anywhere else in Bogota.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
94 reviews 94 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 23, 2012

This is the 4th hotel I've stayed at in Bogota and the best experience. The suites are smaller but well appointed and free WiFi everywhere in the building. Location was good, fitness center small but adequate and the personnel quite nice. My colleague had a medical issue and they were prompt, professional in getting him care and asked about him in the following days. Daily manager's reception an nice touch.

Room Tip: ask for higher and in back. My room was on 2nd floor above entrance and the drilling and pounding o...
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 4, 2012 via mobile

I recently stayed at embassy suites in Bogota for a month on business. The staff were very helpful, the room was spacious and clean. Mini bar prices were reasonable with a decent selection of items. The bed was comfy with a nice choice of pillows.

During my stay I had the misfortune of back problems and needed medication. After several attempts at getting the proper steroid dose pack at the local pharmacy, I talked to Patricia. Patricia was extremely helpful in this regard, one phone call later and the proper medication was delivered. Patricia checked on me several times inquiring if I needed a doctor, food, or drink...needless to say, the care I received was exceptional and very appreciated.

The free happy hour daily and made to order breakfast were excellent, and a welcome addition to the other services this hotel provides.

There is some construction, or, renovation going on during the day and it can be noisy, but I was working during most days, so it was not a huge detraction from the overall experience.

There are restaurants and shopping within walking distance, or, the hotel can provide you a taxi ( for pay of course) for further excursions...they will even order you a pizza sent to your room for you.

I stayed a month at the intercontinental in Budapest for before coming to Bogota, and I have to say that this Embassy Suites bested them in EVERY regard! I would recommend staying here, and I will be returning when in the country.

One note, if you aren't bilingual, ask Natalia at the bar for the English Spanish dictionary.

Stayed March 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites Hotel Bogota-Rosales, responded to this review, April 10, 2012
Dear Mr. Millam

Thank you for your wonderful review .It’s so great to learn that your stay at the Embassy Suites Bogota was enjoyable. Our team members strive to create a comfortable experience for each and every guest and your comments will make their day.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Best Regards

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Bogota-Rosales

Address: Calle 70 / 6-22, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Bogota
#9 Luxury Hotel in Bogota
#13 Business Hotel in Bogota
#13 Family Hotel in Bogota
#15 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Embassy Suites Hotel Bogota-Rosales 4*
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Also Known As:
Embassy Suites Bogota
Bogota Embassy Suites

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