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“Intense, Dated Hotel” 4 of 5 stars
Review of Crowne Plaza Tequendama

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Crowne Plaza Tequendama
3.5 of 5 Hotel   |   Carrera 10 No 26-21 | PO Box 240 112, Bogota, Colombia   |  
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Ranked #107 of 229 hotels in Bogota
Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
40 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
“Intense, Dated Hotel”
4 of 5 stars Reviewed September 30, 2013

I stayed in this property over a weeknight in September 2013. The first thing you notice about this hotel is that it is very dated and very huge. There are armed guard outside, so you feel safe. Also they arrange for a very good taxi to take you to the airport, even though the cost is high. As a Platinum Elite with IHG, I felt I received excellent treatment and was kindly given a complimentary room upgrade to an amazing room. While the room was very nice with amenities and a plate of pretty bland cookies (I appreciate the effort though!), I had issues with the hours of services. For example, as a business traveler, I had to leave early -- thereby missing out on the hours of both the executive lounge and the complimentary breakfast. Would have been cool to try those things out.

The internet was also very spotty. Overall, I had a truly internationally modern experience. The location is amazing, right by the national hotel and a cool restaurant Tabula which was recently featured on Anthony Bourdain. The mountain views are also staggering.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, October 3, 2013
Dear Albert L:

Receive a cordial greeting in the name of Crowne Plaza Tequendama and in my own name.

Let me thank you for taking the time to review our property.

Currently we are working on improving our internet service. The opinion of all our guests is very important for us.

We look forward to you visiting us again in order to assist you with the best pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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215 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
246 reviews 246 reviews
186 hotel reviews
Reviews in 168 cities Reviews in 168 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed September 18, 2013

Overall good service and an old fashioned hotel but with good amenities. I would say that taking the water off for half a day is a drag, but I suppose it has to happen sometime.
The guarded hotel does make it feel very safe, although it's in a safe area anyway.
The rooms are reasonable spacious some more than others.
Restaurant service and menu is good, and the breakfast does have an egg bar.
Overall a good place to stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, September 24, 2013
"Dear Mr. Phephox:

Receive a cordial greeting in the name of Crowne PlazaTequendama and in my own name.

Let me thank you for taking the time to review our property.
We are very sorry you had problems with the water. Currently, we are working on that issue.

We look forward to you visiting us again in order to assist you with the best pleasure."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
Top Contributor
199 reviews 199 reviews
68 hotel reviews
Reviews in 103 cities Reviews in 103 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

Stayed here on the last night of my Bogota vacation. The hotel is centrally located and most of the staff speaks good English.

Security was ultra-tight; it was like staying at a government office or the airport based on the number of offices (armed and unarmed) walking around inside and outside.

The room I got was quite spacious (it was a 2-room suite). The bathroom was in the small side and did not contain any face towels. The water temperature in the shower was also sporadic, going erratically from hot to cold, with just the slight move of the handle.

The best part of the stay was the fact that I could charge transport to my room. Cabs are generally sketchy at best in the city, but the hotel has a private car service that is very reasonably priced: I hired a car for 4 hours for $35USD.

Overall - this is a nice hotel in a great location with an attentive staff. The IHG Rewards club perks are also great, too (fruit basket in room and access to the Executive Lounge for Platinum members).

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, September 24, 2013
"Dear Mr. Jacobandjune:

Receive a cordial greeting in the name of Crowne PlazaTequendama and in my own name.

Let me thank you for taking the time to review our property.
It is nice to receive comments about our services, specially when a Platinum member reviews. We hope you have enjoyed your stay, and we also inform that we are currently working on improving the shower system.

We look forward to you visiting us again in order to assist you with the best pleasure."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Excellent experience, amazing hotel, beautiful lobby with everything you will require, very secure and safe, nice room, clean, amazing staff and service, in a city as Bogota, this hotel can guaranty your security
Ah did I mentioned that they will provide amazing beds!
Would love to come back there in my next trip

Room Tip: everything there is perfect!
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, September 5, 2013
Dear Mr. Raul C:

Receive a cordial greeting in the name of Crowne Plaza Tequendama Hotel and in my own name.

Let me thank you for taking the time to review our property.

As per your kind opinion, we are glad and proud to receive such good comments about our hotel. We want to thank you, providing you a 10% off in the room rate for your next visit.

We look forward to you visiting us again in order to assist you with the best pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2013

I have stayed at this hotel money times in the past few years. I receive an employee discount through IHG Hospitality so I get a great rate. This hotel is in the heart of the financial district where it is pretty safe. There are usually taxis readily available to take you anywhere you want to go. The hotel also has a few taxis designated to them that are very nice and the drivers are very courteous. It is a little bit dated and definitely an old school style business hotel. If you have the option, get a suite as the views can be pretty nice and room spacious. They are rather strict regarding customers having guests in the hotel. The development of a Transmilineo station across from the hotel allows for great mobility if trying to venture away from taxis. Overall the hotel is clean and the area is safe.

Room Tip: Get a suite!
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, September 5, 2013
Dear Mr. AboveTheClouds85:

Receive a cordial greeting in the name of Crowne Plaza Tequendama Hotel and in my own name.

Let me thank you for taking the time to review our property.

We are proud to receive those positive comments about our services.

We look forward to you visiting us again in order to assist you with the best pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 23, 2013

Stayed here for a conference and although the hotel gives you what you need (a place to sleep) the years are clearly showing for this hotel. Stayed in a suite on the club level which was comfortable but lacked an individual AC control (had to arrange room temperature by opening/closing) windows. Service was great and staff in the club lounge very nice. Languague might sometimes be an issue if you don't speak Spanish...

Room Tip: always try to be on the club level
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, July 24, 2013
Dear Mr. Dutchtraveller1979:

Receive a cordial greeting in the name of Crowne Plaza Tequendama Hotel and in my own name.

Let me thank you for giving us your very valid remarks in our services.

We are proud to receive those positive comments about our staff and we are working in order to improve English language skills and level.

We look forward to you visiting us again in order to assist you with the best pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Top Contributor
326 reviews 326 reviews
54 hotel reviews
Reviews in 102 cities Reviews in 102 cities
181 helpful votes 181 helpful votes
3 of 5 stars Reviewed July 16, 2013

Arriving at the hotel isn't positive. It seems to be situated on the edge of a freeway and there are armed guards out the front. Then you have to go through a couple of lots of security to get to the lobby lifts. But the rooms were pleasant; the breakfast reasonable; the dinner menu good; the maid service good. And the location turns out to be better than it looks, within walking distance of the Museo Nacional, the downtown shops and La Candelaria.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariamFLT, Community Manager at Crowne Plaza Tequendama, responded to this review, July 23, 2013
Dear Mrs. WaterArt:
Receive a cordial greeting in the name of Crowne Plaza Tequendama Hotel and in my own name.
Let me thank you for giving us your very valid remarks in our services.

Our Security System is supported by the Colombian National Army which allows us offer better safe in the area where is the Hotel located in order to our guest feel safe. The Hotel is located strategically to comfort and ease of tourists who want to visit the most important historical places around the city. We are proud that you had feel comfortable with our rooms and other services that we offer our guests to pleasant stay.

We look forward to assist you again with a pleasure.

Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tequendama

Address: Carrera 10 No 26-21 | PO Box 240 112, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Tequendama 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Tequendama Hotel would like to offer you our warmest welcome. We are truly a World Class Hotel. Our experience, quality and name have made us an icon in Bogota. We work tirelessly to provide you with the best service by offering you the high quality, comfort and world class service and facilities you deserve. Bogota opens its doors to you upon your arrival at El Dorado International Airport. The Crowne Plaza Tequendama Hotel is located just a few minutes away and offers the hospitality and comfort of one of the world s most renown hotel chains. Discover the magic of the Andean city from a unique perspective. You will experience the charm of Colombian culture as soon as you walk through the doors of the Crowne Plaza Tequendama Hotel A World Class Hotel. Come and enjoy one of our 578 luxurious rooms. We offer 24 hours Room Service, cable TV, voice mail, high speed internet access, laundry and valet service to meet all your demanding expectations. Nowadays we are ISO-9001 certified in our principal services. We are also certified in a local norm, as a five stars Hotel ... more   less 
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Also Known As:
Crowne Plaza Tequendama Hotel Bogota
Crowne Plaza Bogota
Crowne Plaza Hotel Bogota
Bogota Tequendama Hotel

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