Service here is 10/10, the pace set by the lovely, warm and attentive manager Eduardo. Him and his staff could not be more accommodating to us in every way possible. Our trip started off bumpy- the hotel did not have room for us upon arrival due to some issue with the boiler, rendering our booked room unavailable. Nevertheless Eduardo made sure to personally greet us and explain the unfortunate situation, offering us to stay in the sister hotel for one night and providing us with a suite back here for the remaining two nights. All taxis toing and froing were paid for, our bags were delivered safely without us, and complimentary fruit and apology letters awaited us in each hotel. Separate to this the breakfast staff and reception staff were exceptionally friendly and attentive. Other than the great service, in my opinion the hotel is perfectly located in an area relatively safe for Bogota. The rooms are very nice and well maintained, great bathroom facilities, fantastic wifi connection, comfy beds, and tastefully decorated. Seriously, no faults with this hotel. As I said, an initial rocky start but these things happen and personally I believe it is how a hotel manager deals with it that truly reflects the quality of the hotel. Lastly, a huge thank you to Eduardo for his kindness, patience, and honesty regarding the whole situation. I deeply appreciate the lengths that he went to. I highly recommend Morrison 114... I would definitely stay here again if I ever return to Bogota!
- Official Description (provided by the hotel):
- MORRISON 114: TRAVEL SMART. QUALITY. COMMITMENT. RESPECT. VERY SOUND PROOF. WI FI. 100 % GUARANTEE THAT'S WHY WE ARE # 1. Brand new boutique hotel Morrison 114 at Santa Barbara the most desirable district for living, working and shopping north of vibrant Bogota near to Unicentro and Hacienda Santa Barbara Malls. Usaquen district, Park 93 and The Country Club. All Superior Rooms and Suites with mountain and park views. Free reliable High Speed Wi-Fi, Free Breakfast buffet, Bussines Centre, Meeting space with A/V equipment, TEO Greek Restaurant, Safe and reliable Airport pick up, Tour and transportation services with selected and professional bilingual drivers. Morrison 114's guests can enjoy for free one the best Gym: BODYTECH, look for CHICO BRANCH few blocks from the hotel NOS ENCANTA TENERLE CON NOSOTROS. ... more less
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