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“Beautiful small hotel in a great location” 5 of 5 stars
Review of Hotel Muisca

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Hotel Muisca
3.0 of 5 Hotel   |   Calle 10 # 0 - 25 Este, Bogota 111711, Colombia   |  
Hotel amenities
Ranked #84 of 230 Hotels in Bogota
Maryland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
“Beautiful small hotel in a great location”
5 of 5 stars Reviewed September 28, 2013

We traveled around Colombia for 2 weeks and this was one of our favorite hotels. Prior to the trip, I sent a few emails to the staff at this hotel and they responded very promptly. We arrived in Bogota very early in the morning, and our arranged driver was waiting for us. We were also very relieved that we could check in early (for a small extra fee) since we were exhausted from the trip.
This hotel is a tranquil haven in the Candelaria area of Bogota. You can walk to the Plaza Bolivar in less than 10 minutes and the Museo Botero is also close by. We felt very safe walking in the Candelaria district and to and from the hotel. The hotel staff advised us to take a taxi if we planned to be out past 8pm. Calle 10 near this hotel is quite empty at night so the hotel did call us a taxi when we went to La Macarena district for dinner (this area has good mid-priced restaurants). Near the hotel, we enjoyed the tamales at La Puerta Falsa, as another reviewer mentioned. We didn't mind walking up the hill on the way back to the hotel. This ended up being a small hill compared to others we walked up in Colombia.
The staff at this hotel are very helpful, the rooms were clean, quiet, and comfortable. The first room we stayed in was "cozy" so we asked if we could have a larger room when we returned to Bogota at the end of our trip. They put us in room 14, which is extremely spacious. We just wished we had more time to enjoy this beautiful room!
We enjoyed having a nice breakfast on the terrace, which overlooks the city. There is also a pretty patio area with a few water features that makes a nice place to relax after a long day.
If you are looking for a hotel with some character, this is an excellent option. We will stay here again when we return to Bogota.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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94 reviews from our community

Traveler rating
    42
    38
    9
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Cincinnati, Ohio
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 27, 2013

Planning a two-night stop over in Bogotá, I wanted to avoid a featureless chain hotel. Recent travel articles highlighted La Candelaria, the city's colonial section, so I booked Hotel Muisca after comparing it with other available lodging.

The hotel staff was responsive to e-mailed questions prior to arrival, but some sort of miscommunication left me at the airport with no driver for transfer to the hotel. I ended up taking a local taxi, which in fact saved me over 15,000 Colombian pesos each way. Several staff members apologized profusely for the oversight, and we quickly got over the obstacle.

My check in on Saturday night was smooth, and the receptionist helped to carry my luggage through the narrow hall to the rear of the building. She also explained several features of the room and showed me how to use the safe. My room was on the upper floor, overlooking a small interior patio that accessed other rooms. As other reviewers have noted, there is no elevator, and travelers with mobility difficulties probably will not be comfortable here.

My room was comfortably sized, with a double bed and a well-designed, compact bathroom. I made only a cursory scan of the room and collapsed into bed after a long day of travel, sleeping soundly until the next morning.

Breakfast was served in a small room above the reception, accessed by a narrow winding staircase. My breakfast was scrambled eggs, toast, some tropical fruit, coffee, and juice. It wasn't overly generous, but not meager, either.

Hotel Muisca is well positioned for a stroll around La Candelaria, but customers should take note of the hill. Walking down to the Plaza Bolivar was manageable, but my walk back up the hill on the return was challenging at Bogotá's altitude. Just the same, the hills provided great entertainment. I quickly realized that a scraping noise that I was hearing was a group of suicidal young men on skate boards. They raced down the streets, ably hopping broken pavers, pot holes, and speed bumps at seemingly reckless speeds. It looked like they were having a blast.

Despite the hills, it was easy to walk to restaurants like La Puerta Falsa, and I also visited the Museo de la Independencia and the Museo de Oro without taking a taxi. Strolling for several hours during the afternoon and early evening, I had no concerns about security or safety. The hotel was a nice change from standard hotels, providing a comfortable, unique platform for exploring Bogotá's historic center.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belgium
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2013

You can either opt to stay in an international hotel, or in a local hotel; the risk is that one cannot assume the quality of the latter in beforehand. If you plan to stay at a local hotel in Bogota, in La Candelaria quarter, it is recommended to stay at Hotel Muisca. The staff is most friendly and service oriented. The rooms are scattered around and beautiful. This area of Bogota is quite vivid, as you are in walking distance of the old center. Very good price quality !

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2013

The staff was very very nice, but the Hotel was awkward despite is a beautiful building. We were in one of the back rooms, where noise was extremely loud. At night people coming to the rooms were noisy, and very early in the morning we heard passengers carrying luggage from the 2nd floor (there is no elevator) in a very loudly way, there was a School in the back, so kids laughing and chairs were disturbing from very early... and the fisrt morning, the school was repairing stuff, so we were woke up at 7 am by a nice hammer. Also there is a "nice" fountain in the back that was EXTREMELY NOISY. Apart from that, the heat was not working and they din't have an extra electric/gas heater, the only "solution" was an extra blanket. We didn't sleep at all any night despite we were very tired at night because the Hotel is very near to the touristic spots in the center, but to get there, there's a huge hill to climb up.

Room Tip: Please ask NOT to stay in the back rooms
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Small hotel, with a nice interior design. There are many stairs everywhere which makes this hotel a small labyrinth. Nonetheless, the room I stayed in was large and comfortable (4 beds). Excellent attention from the staff, very efficient electronic payment with confirmation and receipt by email. Prices are really low. Definitely a must-go hotel. The best I found so far in Bogotà, and the one I'll choose next time.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CamiloGarzon, Director de Relaciones Públicas at Hotel Muisca, responded to this review, August 2, 2013
Is impressive how in such a short time you could "feel" so much that we proposed from the conception of the hotel, from design and decoration, to the location and especially the attention to our guests. We can only thank you for your comment, because encourages us to move forward and make your experience getting better at our hotel.
Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2013

This gem was a wonderful surprise from start to finish.

Months before leaving the US for a Colombia honeymoon, I was able to "converse" electronically with the hotel's staff through the hotel's website. I was assured they had our reservation, and they promised a large bed, and full bath.

Our late-arriving flight to El Dorado was met by a taxi sent from the hotel, who was a conversational "guide" into the city without treating us like we were on a tour. We arrived at the hotel late, but Sr Ospino, my correspondent, was waiting. The building, which is hundreds of years old, presents a small, secure face to the world. Inside, though, it was much larger than I had imagined. Sr. Ospino whisked us to our charming and comfortable room, easily explaining fundamentals of keys, hot water. breakfast, etc.

The room's square footage was cozy by US chain hotel standards, but had a very high ceiling that made it feel spacious. It was wrapped with windows (that had interior shutters for darkness and privacy). Beautiful, distinctive paintings permanently executed on the walls explained a facet of the Muiscan culture; although we didn't go into any of the other hotel rooms, I understand that each features similar art describing items of cultural significance. It was pristine when we arrived, and was maintained beautifully during our week-long stay by a small, friendly, unobtrusive cleaning staff. The W.C. was small, but had a spacious shower with ample hot water -- and beautiful stone fixtures.

Have i mentioned that the place is beautiful?

The bed struck me as "european," and not the ultra-deep, ultra-fluffy bed that's in vogue in most American chains. It was firm, and a few inches lower than its US counterparts. A perfect resting spot to watch [just a few] minutes of flat-screen cable while recharging our batteries. The room also offered all modern conveniences -- hair dryer. secure safe, individual room temperature control with responsive heat, wifi, phone, etc. . . .

The hotel is in La Candelaria, the "old" city downtown. It is in a perfect location -- on the top of the "hill" of La Candelaria (actually, the foot of a mountain), overlooking the old city sweeping away from it, with the new city reaching out to the horizon in every direction. A spectacular view every time we left the hotel! Taxis have a straight shot to the hotel, though, and from many parts of the city they reach it from the Circunvalar, the "bypass" on the mountain above the city. Most of our cab rides back from all parts of the city were quick, avoiding getting bogged down in the narrow streets of La Candelaria. As every review notes, the hill should be taken into account -- the walk "home" was invigorating most days, but tough sledding on a day we'd overextended ourselves and were racing to get back to prepare for a night out. But ultimately we thought the hill was one of the hotel's "plusses" -- it was great to have such a beautiful view, and my old, fat, weary bones enjoyed walking back.

We had morning plans almost every day, so we didn't stop and settle in for the complementary breakfast. And there are some fantastic breakfast "joints" on every block in La Candelaria, so the idea of taking breakfast there every day didn't make sense to us. But each morning, we did stop for coffee, and were served a distinctive fruit and interesting conversation by the morning chef -- who I believe actually manages the property, but takes mornings to connect with his guests. I can't say strongly enough that he, and everyone working at the hotel, was gracious, kind, quick to smile, and attentive while still offering a respectful privacy. Top notch boutique service.

I unhesitatingly recommend the hotel to everyone -- even if you're more prone to seek the familiar (many acquaintances we know stayed at the Embassy Suites -- a distinctive Chicago/Houston/Denver/DC vibe transplanted to Chapinero), you will still feel comfortable at Hotel Muisca. It felt like the perfect combination of authenticity, old-city charm, and boutique luxury. And it somehow did it while charging much less than some of the cookie-cutter chains.

Bravo!

Room Tip: Room 7 had two walls of windows overlooking the courtyard.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2013

Museum hotel! The hotel was interesting, vintage, clean and beautiful. The hotel sat on a lonely hill with little to no traffic. So traveling at night isn't that safe. The rooms isn't sound proof. So you can hear hotel guest, hotel neighbors, and neighborhood traffic. If your a light sleeper like myself it can be very aggravating. There is no sleeping in. The hotel does have a rooftop that provided a great view of the City.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CamiloGarzon, Public Relations Manager at Hotel Muisca, responded to this review, May 31, 2013
Thanks for your comment. ¡Hope you have had a great experience with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Muisca

Address: Calle 10 # 0 - 25 Este, Bogota 111711, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
Ranked #84 of 230 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Muisca 3*
Official Description (provided by the hotel):
El primer Hotel Tematico precolombino del centro historico de Bogota se erige luego de la cuidadosa restauracion sostenible de una casa que cuenta con mas de 200 anos de historia.La sencillez y funcionalidad de la arquitectura neogranadina se expresan en una modesta fachada con balcon y puerta artesanal en madera, baldosas y tejas de barro, paredes en ladrillo cocido y piedra, y amplios patios santaferenos ornamentados con barandas, columnas, ventanas, arquerias, fuentes, flores y jardines. En este sentido, el Hotel Muisca sintetiza en su diseno y contenido la arquitectura colonial y la America precolombina, como un homenaje a la nacion Muisca-Chibcha que hace parte de las cinco grandes culturas ancestrales (maya, inca, azteca y selvatica. HABITACIONES El hotel se compone de tres niveles con catorce (14) habitaciones en acomodacion Sencilla, Twin, Doble y Grupos desde 3 hasta 6 personas.Entre los servicios en nuestras habitaciones encontramos: telefono con llamadas locales ilimitadas y nacional e internacional al cobro, TV LCD de 32", television por cable, Wi-Fi gratuito en todo el hotel, servicio de cajilla de seguridad, servicio a la habitacion 24 horas para adquirir productos de la carta de mini bar y de la carta de conveniencias, sistema de calefaccion integral en todas las habitaciones y las zonas comunes con chimeneas.Todas Nuestras Habitaciones Incluyen: Cajilla de Seguridad / Calefaccion Ecologica Integral / Secador de Cabello / Guarda Ropa / Amenities / Llamadas Locales / Internet Wi-Fi / Televisores LCD / Television Por Cable / Llamada Despertador / Desayuno Americano /Impuestos y Seguro Hotelero. ARQUITECTURA Y DISENO Objetos como lamparas, rejas, materas, camas, mesas, entre otros inspirados en el arte Muisca, han sido exclusivamente disenados para dar vida al hotel, y se han mezclado con elementos coloniales cuidadosamente restaurados de la casa como ventanas, balcones, puertas, creando espacios unicos que desean despertar el interes a nuestros visitantes en conocer mas nuestra cultura e historia. En sintesis, ofrecemos una experiencia unica de bienestar, cultura y diseno. SERVICIOS Contamos dos patios, cafe, salon social, spa, una terraza y zonas de exposicion permanente, todo lo cual representa el territorio, la mitologia y el arte de los Muiscas. De otro lado, el hotel cuenta con una estupenda ubicacion en el tradicional barrio La Candelaria, un antiguo lugar sagrado para los ancestros Muiscas que actualmente es conocido como el epicentro historico, economico, cultural y gubernamental de la ciudad, rodeado de plazas, parques, monumentos, teatros, museos, iglesias, bibliotecas, restaurantes, bares y universidades. Asi mismo la Candelaria ofrece un ambiente unico de tranquilidad y calma en medio de la agitada vida propia de una gran ciudad. ... more   less 
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